Polycom 300 and 310 manual Managing a Corporate Directory, To update a contact’s information

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Polycom VVX 300 and 310 Business Media Phones User’s Guide

Version 5.0.0

Favorite Index An index number that displays in your Favorites list. For more information about favorites, see Managing Favorites.

Label A label or title for your contact.

Ring Type An assigned ringtone for calls from your contact.

Divert Contact The phone number you want to forward calls from the added contact to.

Auto Reject Enables sending calls from the added contact to voicemail.

Auto Divert Enables sending calls to the assigned Divert Contact.

Watch Buddy Enables monitoring for the added contact. For more information about monitoring status, see Using Buddy Lists.

Block Buddy Enables the setting for blocking the added contact from monitoring your status. For more information about monitoring status, see Using Buddy Lists.

Note: Directory Fields are Administrator-Set

If your phone does not display all the above mentioned contact fields, see your system administrator. The only required field in the Contact Directory is the Contact field, which includes the contact’s phone number.

Timesaver: Saving Recent Callers and Corporate Directory Contacts to Your Contact Directory

To save a recent caller to your Contact Directory, see Viewing Recent Calls.

If a Corporate Directory is available on your phone, you can add contacts from the Corporate Directory to your Contact Directory. For information about how to update your Contact Directory, see Managing a Corporate Directory.

To update a contact’s information:

1From the Contact Directory, select the contact you want to update, and press Info > Edit.

2Update the contact’s information, and press Save.

To delete a contact:

1From your Contact Directory, select the contact you want to delete, and press Info > Delete. A confirmation message displays confirming that you want to delete the contact.

2Press Yes or No.

Managing a Corporate Directory

The Corporate Directory is set up and populated with contacts by your system administrator. The Corporate Directory is non-editable, and your administrator determines which contacts you can see.

From the Corporate Directory, you can do the following:

Search for contacts.

Dial contacts.

Polycom, Inc.

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Contents Polycom VVX 300 and 310 Business Media Phones Trademarks Contents Integrating with Microsoft Lync Server Using the Browser Using Buddy ListsBroadcasting Messages Using Push-to-Talk and Group Paging Using the CalendarRelated Documents Polycom Community TroubleshootingGetting Help Terms and Writing Conventions About This GuideConventions Used in this Guide Icons Used in this Guide Information ElementsTypographic Conventions What’s in This Guide?Typographic Conventions Getting Help and Support Resources Viewing Your Phone Keys and Hardware Getting StartedTo change views VVX 300 and 310 Hardware FeaturesUnderstanding Phone Views Home View Troubleshooting I Can’t Access Different Phone ViewsTo view more menu options in Home view To select a menu optionViewing Lines View Lines ViewCalls View Understanding Phone Icons∙ Medium gray Active call ∙ Light gray Held callNavigating Your VVX 300 and 310 Phones Navigating Your Phone’s InterfaceEntering and Updating Data Fields Mode and Encoding Options on VVX PhonesEntering Information on the VVX Phones Using the Dialpad KeysWeb Info How to Register Your Phone Configuring Your Phone Using the Web Configuration UtilityWeb Info Using the Web Configuration Utility Registering Your PhoneTo access the Web Configuration Utility for your phone To alternate between the handset, headset, and speakerphone Using Basic FeaturesManaging Call Activity Answering Incoming Calls Troubleshooting Why Doesn’t the Speakerphone Work?Answering Calls on Shared Lines Answering Additional CallsAnswering Calls Automatically To answer an incoming callManaging Multiple Calls To switch to Lines view from Calls viewViewing Calls in Lines View Placing CallsCalling from the Dialer Power Tip Choosing URLs or Numbers Mode from the DialerTo display the Dialer, do one of the following To call from the Dialer, use one of the following methodsRedialing Numbers Placing Calls from Favorites, Recent Calls, and DirectoriesTo call from the Recent Calls list To call from your Favorites listEnding Calls Using HeadsetsTo redial a number To end a held callResponding to Incoming Calls Enabling Headset Memory ModeIgnoring Incoming Calls Rejecting Incoming CallsHolding Calls Managing Active CallsForwarding Incoming Calls Transferring Calls Managing Conference CallsTo resume a held call To transfer a callHolding and Resuming Conference Calls Initiating Conference CallsTo initiate a conference call To place a conference call on holdManaging Conference Call Participants Ending Conference CallsSplitting Conference Calls Changing the Way Calls are Answered Power Tip Forwarding Calls on a Call-by-Call BasisForwarding Calls To forward all calls to another personRejecting Calls from a Contact To disable call forwardingDiverting Calls from a Contact Using Do Not DisturbTo enable or disable Do Not Disturb Using Do Not Disturb with Multiple LinesTo enable or disable Do Not Disturb for one line Troubleshooting Why Doesn’t the DND Icon Display?To listen to voicemail messages Listening to VoicemailsViewing Recent Calls To view the details of a previous call To view your Recent Calls listViewing Contacts in the Contact Directory Managing Your Contact DirectoryTo dial a contact from the Contact Directory To view contact informationTo search for a contact To delete a contact To update a contact’s informationManaging a Corporate Directory Controlling Audio and Volume Updating the Incoming Call Ringtone Changing the VolumeUpdating a Contact’s Ringtone Muting the MicrophoneTo assign a contact as a favorite Changing the Audible Ring SettingManaging Favorites To remove a Favorite from the list To reorder your FavoritesViewing Shared Line Icons in Lines View Managing Shared LinesUsing Buddy Lists Using Advanced FeaturesUpdating Your Status To update your presence settingManaging a Buddy List Power Tip Dialing BuddiesTo add a contact to monitor on your Buddy list To view the status of your buddiesBlocking Contacts Timesaver How to Quickly Unblock a ContactMonitoring Buddies To block a contact from viewing your statusIntegrating with Microsoft Lync Server Using the BrowserTo monitor buddies from your Buddy Status List To view the status of your favorite buddies in Lines viewTo view the interactive Main Browser Using the Navigation KeysNavigating the Main Browser Entering Information in the Main Browser Broadcasting Messages Using Push-to-Talk and Group PagingUsing the Editing Keys Sending PTT Broadcasts Push-to-Talk ModeTo send a PTT broadcast Timesaver Automatically Sending a PTT BroadcastReplying to PTT Broadcasts Receiving PTT BroadcastsReceiving PTT Broadcasts During Active Calls To end a PTT broadcastEnding PTT Broadcasts Adjusting the Volume of PTT BroadcastsUpdating the Default Channel Updating Channel Subscriptions Using Group Paging ModeAllowing PTT Broadcasts during Active Calls To hear the PTT broadcast during an active callReceiving Pages Sending PagesReceiving Pages To send aSwitching to Handset, Headset, or Speakerphone during Pages Adjusting the Volume of PagesUpdating the Default Paging Group Updating Paging Group SubscriptionsTo hear the pages during an active call Using the CalendarAllowing Pages to Play During Active Calls Troubleshooting Why Doesn’t the Calendar Display? Opening and Closing the Calendar To access other Calendar viewsNavigating Month View To open the calendarNavigating Meeting View Navigating Day ViewManaging Meeting Reminders Troubleshooting Why Don’t My Meeting Reminders Display?Joining Meetings from the Calendar Using a Mouse and Keyboard with Your PhoneTo join a meeting from a meeting reminder To join a meeting from Meeting viewUsing the Polycom Desktop Connector Using a Mouse and Keyboard with Your PhoneTo quit Polycom Desktop Connector Using Your Computer’s Mouse and Keyboard with Your PhoneOpen Messages Using the Function KeysPress End Call Logging into Your PhoneLogging In and Out of a Phone  From Home view, select Settings Features User Login LogPlacing Calls in the Logged-Out State To log in to a phoneLocking Your Phone Changing Your PasswordTo change your user password Locking and Unlocking Your Phone Understanding Your User PasswordTo lock your phone To unlock your phonePlacing and Answering from a Locked Phone Accessing Features with Your Login CredentialsTo call an authorized number from a locked phone To answer a call on a locked phoneTroubleshooting What Happens if I Can’t Access Features? Customizing the Phone’s Display To adjust the contrast on the phone displayChanging the Language on Your Phone Changing the Display ContrastDisplaying the Time and Date in the Status Bar Changing the BacklightWeb Info Adding a Web Page as the Background on Your Phone Changing the Background PictureChanging the Background Picture Using a Personal Photo as a Background PictureTo add your own picture to the list of background images Click + adjacent to Add a new background imageChoosing a Screen Saver Displaying Screen SaversRestarting the Phone TroubleshootingUnderstanding Phone Warnings To restart the phone Updating Phone ConfigurationTesting Phone Hardware Related Documents Getting HelpPolycom Community Service Agreements Copyright, Safety, and Regulatory NoticesPolycom Limited Warranty and Limitation Liability Governing LawSafety, Compliance, and Disposal Information Warranty ExclusiveExclusions Part 15 FCC RulesModifications Installation InstructionsPlugs Acts as Disconnect Device Industry Canada ICNew Zealand Telepermit Russian ComplianceAustralia Operating Ambient TemperaturesHearing Aid Compatibility HAC Waste Electrical and Electronic Equipment WeeePolycom Take Back Restriction of Hazardous Substances Directive RoHS