Polycom 300 and 310 manual Using a Mouse and Keyboard with Your Phone

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Polycom VVX 300 and 310 Business Media Phones User’s Guide

Version 5.0.0

Using a Mouse and Keyboard with Your Phone

You can use your computer’s mouse and keyboard to enter information and navigate screens on your phone. For example, you can enter phone numbers, contact directory information, and select touchscreen objects without using the phone’s keypad. You can move the mouse pointer between your computer and your phone with ease depending on your task.

Before you can use your mouse and keyboard with your phone, ensure that the Polycom Desktop Connector (PDC) application is installed and running on your computer. While the PDC application is running, you can move your mouse pointer back and forth between your computer and phone.

Web Info: Detailed Information About Polycom Desktop Connector

For more information about using your computer’s mouse and keyboard to navigate and enter information on your phone, see Extend Your PC to Your Phone with the Polycom Desktop Connector (Feature Profile 52855).

Using the Polycom Desktop Connector

Before you can start using your mouse and keyboard with your phone, you need to start the PDC application from your computer.

You can close the application at any time to prevent your mouse pointer from moving to the phone. If you stop PDC, you can restart the application again at any time.

To start Polycom Desktop Connector:

1From the Start Menu, select Programs > Polycom > Polycom Desktop Connector.

The Polycom Desktop Connector icon,, displays in the Windows system tray, and the message Allow remote control of device <MAC address of phone>? displays on your computer. This message only displays the first time the application is started.

2Click OK.

When your phone is configured to work with PDC, the Polycom Desktop Connector icon updates to

. When this icon displays, the application is enabled and connected to your phone, and you can use your mouse and keyboard with your phone. If the icon doesn’t change, contact your system administrator.

Note: When Your Computer Restarts

The Polycom Desktop Connector application restarts automatically when your computer restarts.

Polycom, Inc.

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Contents Polycom VVX 300 and 310 Business Media Phones Trademarks Contents Broadcasting Messages Using Push-to-Talk and Group Paging Using Buddy ListsIntegrating with Microsoft Lync Server Using the Browser Using the CalendarTroubleshooting Getting HelpRelated Documents Polycom Community About This Guide Conventions Used in this GuideTerms and Writing Conventions Information Elements Icons Used in this GuideWhat’s in This Guide? Typographic ConventionsTypographic Conventions Getting Help and Support Resources Getting Started Viewing Your Phone Keys and HardwareVVX 300 and 310 Hardware Features Understanding Phone ViewsTo change views To view more menu options in Home view Troubleshooting I Can’t Access Different Phone ViewsHome View To select a menu optionLines View Viewing Lines View∙ Medium gray Active call Understanding Phone IconsCalls View ∙ Light gray Held callNavigating Your Phone’s Interface Navigating Your VVX 300 and 310 PhonesMode and Encoding Options on VVX Phones Entering and Updating Data FieldsUsing the Dialpad Keys Entering Information on the VVX PhonesWeb Info Using the Web Configuration Utility Configuring Your Phone Using the Web Configuration UtilityWeb Info How to Register Your Phone Registering Your PhoneTo access the Web Configuration Utility for your phone Using Basic Features Managing Call ActivityTo alternate between the handset, headset, and speakerphone Troubleshooting Why Doesn’t the Speakerphone Work? Answering Incoming CallsAnswering Calls Automatically Answering Additional CallsAnswering Calls on Shared Lines To answer an incoming callTo switch to Lines view from Calls view Managing Multiple CallsPlacing Calls Viewing Calls in Lines ViewTo display the Dialer, do one of the following Power Tip Choosing URLs or Numbers Mode from the DialerCalling from the Dialer To call from the Dialer, use one of the following methodsTo call from the Recent Calls list Placing Calls from Favorites, Recent Calls, and DirectoriesRedialing Numbers To call from your Favorites listTo redial a number Using HeadsetsEnding Calls To end a held callIgnoring Incoming Calls Enabling Headset Memory ModeResponding to Incoming Calls Rejecting Incoming CallsManaging Active Calls Forwarding Incoming CallsHolding Calls To resume a held call Managing Conference CallsTransferring Calls To transfer a callTo initiate a conference call Initiating Conference CallsHolding and Resuming Conference Calls To place a conference call on holdEnding Conference Calls Splitting Conference CallsManaging Conference Call Participants Forwarding Calls Power Tip Forwarding Calls on a Call-by-Call BasisChanging the Way Calls are Answered To forward all calls to another personTo disable call forwarding Rejecting Calls from a ContactUsing Do Not Disturb Diverting Calls from a ContactTo enable or disable Do Not Disturb for one line Using Do Not Disturb with Multiple LinesTo enable or disable Do Not Disturb Troubleshooting Why Doesn’t the DND Icon Display?Listening to Voicemails Viewing Recent CallsTo listen to voicemail messages To view your Recent Calls list To view the details of a previous callManaging Your Contact Directory Viewing Contacts in the Contact DirectoryTo view contact information To search for a contactTo dial a contact from the Contact Directory To update a contact’s information Managing a Corporate DirectoryTo delete a contact Controlling Audio and Volume Updating a Contact’s Ringtone Changing the VolumeUpdating the Incoming Call Ringtone Muting the MicrophoneChanging the Audible Ring Setting Managing FavoritesTo assign a contact as a favorite To reorder your Favorites To remove a Favorite from the listManaging Shared Lines Viewing Shared Line Icons in Lines ViewUsing Advanced Features Using Buddy ListsTo update your presence setting Updating Your StatusTo add a contact to monitor on your Buddy list Power Tip Dialing BuddiesManaging a Buddy List To view the status of your buddiesMonitoring Buddies Timesaver How to Quickly Unblock a ContactBlocking Contacts To block a contact from viewing your statusTo monitor buddies from your Buddy Status List Using the BrowserIntegrating with Microsoft Lync Server To view the status of your favorite buddies in Lines viewUsing the Navigation Keys Navigating the Main BrowserTo view the interactive Main Browser Broadcasting Messages Using Push-to-Talk and Group Paging Using the Editing KeysEntering Information in the Main Browser To send a PTT broadcast Push-to-Talk ModeSending PTT Broadcasts Timesaver Automatically Sending a PTT BroadcastReceiving PTT Broadcasts During Active Calls Receiving PTT BroadcastsReplying to PTT Broadcasts To end a PTT broadcastAdjusting the Volume of PTT Broadcasts Updating the Default ChannelEnding PTT Broadcasts Allowing PTT Broadcasts during Active Calls Using Group Paging ModeUpdating Channel Subscriptions To hear the PTT broadcast during an active callReceiving Pages Sending PagesReceiving Pages To send aUpdating the Default Paging Group Adjusting the Volume of PagesSwitching to Handset, Headset, or Speakerphone during Pages Updating Paging Group SubscriptionsUsing the Calendar Allowing Pages to Play During Active CallsTo hear the pages during an active call Troubleshooting Why Doesn’t the Calendar Display? Navigating Month View To access other Calendar viewsOpening and Closing the Calendar To open the calendarNavigating Day View Navigating Meeting ViewTroubleshooting Why Don’t My Meeting Reminders Display? Managing Meeting RemindersTo join a meeting from a meeting reminder Using a Mouse and Keyboard with Your PhoneJoining Meetings from the Calendar To join a meeting from Meeting viewUsing a Mouse and Keyboard with Your Phone Using the Polycom Desktop ConnectorUsing Your Computer’s Mouse and Keyboard with Your Phone To quit Polycom Desktop ConnectorUsing the Function Keys Open MessagesLogging into Your Phone Press End CallPlacing Calls in the Logged-Out State  From Home view, select Settings Features User Login LogLogging In and Out of a Phone To log in to a phoneChanging Your Password To change your user passwordLocking Your Phone To lock your phone Understanding Your User PasswordLocking and Unlocking Your Phone To unlock your phoneTo call an authorized number from a locked phone Accessing Features with Your Login CredentialsPlacing and Answering from a Locked Phone To answer a call on a locked phoneTroubleshooting What Happens if I Can’t Access Features? Changing the Language on Your Phone To adjust the contrast on the phone displayCustomizing the Phone’s Display Changing the Display ContrastChanging the Backlight Displaying the Time and Date in the Status BarChanging the Background Picture Web Info Adding a Web Page as the Background on Your PhoneTo add your own picture to the list of background images Using a Personal Photo as a Background PictureChanging the Background Picture Click + adjacent to Add a new background imageDisplaying Screen Savers Choosing a Screen SaverTroubleshooting Understanding Phone WarningsRestarting the Phone Updating Phone Configuration Testing Phone HardwareTo restart the phone Getting Help Related DocumentsPolycom Community Polycom Limited Warranty and Limitation Liability Copyright, Safety, and Regulatory NoticesService Agreements Governing LawExclusions Warranty ExclusiveSafety, Compliance, and Disposal Information Part 15 FCC RulesPlugs Acts as Disconnect Device Installation InstructionsModifications Industry Canada ICRussian Compliance New Zealand TelepermitHearing Aid Compatibility HAC Operating Ambient TemperaturesAustralia Waste Electrical and Electronic Equipment WeeeRestriction of Hazardous Substances Directive RoHS Polycom Take Back