Polycom 300 and 310 manual Information Elements, Icons Used in this Guide

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Polycom VVX 300 and 310 Business Media Phones User’s Guide

Version 5.0.0

∙Icon A picture on the screen. The following types of icons are available on VVX phones:

An icon that you can select to access a function, feature, setting, or application. For example,

when you’re in Home view, you can select the New Call icon () to place a call.

An icon that provides phone information or status only. Selecting this type of icon doesn’t access another function. For example, your phone displays an icon that indicates when you have a voicemail message.

∙Soft key The context-sensitive keys that display along the bottom of the screen and update depending on the task you’re performing. To see additional options, if available, press the More soft key, as shown below. The More soft key is always on the far-right side of the soft key area, as shown next.

∙Soft key area The area along the bottom of the screen that displays context-sensitive soft keys, as shown above.

∙Status bar The status bar is the top-most part of the screen, as shown next. It displays the time and date or other messages for your phone.

Information Elements

This guide includes the following icons to alert you to important information.

Icons Used in this Guide

Name	Icon	Description

Note		The Note icon highlights information of interest or important information needed
		to be successful in accomplishing a procedure or to understand a concept.

Administrator Tip		The Administrator Tip icon highlights techniques, shortcuts, or productivity
		related tips.

Caution		The Caution icon highlights information you need to know to avoid a hazard that
		could potentially impact device performance, application functionality, or
		successful feature configuration.

Warning		The Warning icon highlights an action you must perform (or avoid) to prevent
		issues that can cause you to lose information or your configuration setup,
		and/or affect phone or network performance.

Polycom, Inc.

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Contents Polycom VVX 300 and 310 Business Media Phones Trademarks Contents Using the Calendar Using Buddy ListsIntegrating with Microsoft Lync Server Using the Browser Broadcasting Messages Using Push-to-Talk and Group PagingGetting Help TroubleshootingRelated Documents Polycom Community Conventions Used in this Guide About This GuideTerms and Writing Conventions Icons Used in this Guide Information ElementsTypographic Conventions What’s in This Guide?Typographic Conventions Getting Help and Support Resources Viewing Your Phone Keys and Hardware Getting StartedUnderstanding Phone Views VVX 300 and 310 Hardware FeaturesTo change views To select a menu option Troubleshooting I Can’t Access Different Phone ViewsHome View To view more menu options in Home viewViewing Lines View Lines View∙ Light gray Held call Understanding Phone IconsCalls View ∙ Medium gray Active callNavigating Your VVX 300 and 310 Phones Navigating Your Phone’s InterfaceEntering and Updating Data Fields Mode and Encoding Options on VVX PhonesEntering Information on the VVX Phones Using the Dialpad KeysRegistering Your Phone Configuring Your Phone Using the Web Configuration UtilityWeb Info How to Register Your Phone Web Info Using the Web Configuration UtilityTo access the Web Configuration Utility for your phone Managing Call Activity Using Basic FeaturesTo alternate between the handset, headset, and speakerphone Answering Incoming Calls Troubleshooting Why Doesn’t the Speakerphone Work?To answer an incoming call Answering Additional CallsAnswering Calls on Shared Lines Answering Calls AutomaticallyManaging Multiple Calls To switch to Lines view from Calls viewViewing Calls in Lines View Placing CallsTo call from the Dialer, use one of the following methods Power Tip Choosing URLs or Numbers Mode from the DialerCalling from the Dialer To display the Dialer, do one of the followingTo call from your Favorites list Placing Calls from Favorites, Recent Calls, and DirectoriesRedialing Numbers To call from the Recent Calls listTo end a held call Using HeadsetsEnding Calls To redial a numberRejecting Incoming Calls Enabling Headset Memory ModeResponding to Incoming Calls Ignoring Incoming CallsForwarding Incoming Calls Managing Active CallsHolding Calls To transfer a call Managing Conference CallsTransferring Calls To resume a held callTo place a conference call on hold Initiating Conference CallsHolding and Resuming Conference Calls To initiate a conference callSplitting Conference Calls Ending Conference CallsManaging Conference Call Participants To forward all calls to another person Power Tip Forwarding Calls on a Call-by-Call BasisChanging the Way Calls are Answered Forwarding CallsRejecting Calls from a Contact To disable call forwardingDiverting Calls from a Contact Using Do Not DisturbTroubleshooting Why Doesn’t the DND Icon Display? Using Do Not Disturb with Multiple LinesTo enable or disable Do Not Disturb To enable or disable Do Not Disturb for one lineViewing Recent Calls Listening to VoicemailsTo listen to voicemail messages To view the details of a previous call To view your Recent Calls listViewing Contacts in the Contact Directory Managing Your Contact DirectoryTo search for a contact To view contact informationTo dial a contact from the Contact Directory Managing a Corporate Directory To update a contact’s informationTo delete a contact Controlling Audio and Volume Muting the Microphone Changing the VolumeUpdating the Incoming Call Ringtone Updating a Contact’s RingtoneManaging Favorites Changing the Audible Ring SettingTo assign a contact as a favorite To remove a Favorite from the list To reorder your FavoritesViewing Shared Line Icons in Lines View Managing Shared LinesUsing Buddy Lists Using Advanced FeaturesUpdating Your Status To update your presence settingTo view the status of your buddies Power Tip Dialing BuddiesManaging a Buddy List To add a contact to monitor on your Buddy listTo block a contact from viewing your status Timesaver How to Quickly Unblock a ContactBlocking Contacts Monitoring BuddiesTo view the status of your favorite buddies in Lines view Using the BrowserIntegrating with Microsoft Lync Server To monitor buddies from your Buddy Status ListNavigating the Main Browser Using the Navigation KeysTo view the interactive Main Browser Using the Editing Keys Broadcasting Messages Using Push-to-Talk and Group PagingEntering Information in the Main Browser Timesaver Automatically Sending a PTT Broadcast Push-to-Talk ModeSending PTT Broadcasts To send a PTT broadcastTo end a PTT broadcast Receiving PTT BroadcastsReplying to PTT Broadcasts Receiving PTT Broadcasts During Active CallsUpdating the Default Channel Adjusting the Volume of PTT BroadcastsEnding PTT Broadcasts To hear the PTT broadcast during an active call Using Group Paging ModeUpdating Channel Subscriptions Allowing PTT Broadcasts during Active CallsTo send a Sending PagesReceiving Pages Receiving PagesUpdating Paging Group Subscriptions Adjusting the Volume of PagesSwitching to Handset, Headset, or Speakerphone during Pages Updating the Default Paging GroupAllowing Pages to Play During Active Calls Using the CalendarTo hear the pages during an active call Troubleshooting Why Doesn’t the Calendar Display? To open the calendar To access other Calendar viewsOpening and Closing the Calendar Navigating Month ViewNavigating Meeting View Navigating Day ViewManaging Meeting Reminders Troubleshooting Why Don’t My Meeting Reminders Display?To join a meeting from Meeting view Using a Mouse and Keyboard with Your PhoneJoining Meetings from the Calendar To join a meeting from a meeting reminderUsing the Polycom Desktop Connector Using a Mouse and Keyboard with Your PhoneTo quit Polycom Desktop Connector Using Your Computer’s Mouse and Keyboard with Your PhoneOpen Messages Using the Function KeysPress End Call Logging into Your PhoneTo log in to a phone  From Home view, select Settings Features User Login LogLogging In and Out of a Phone Placing Calls in the Logged-Out StateTo change your user password Changing Your PasswordLocking Your Phone To unlock your phone Understanding Your User PasswordLocking and Unlocking Your Phone To lock your phoneTo answer a call on a locked phone Accessing Features with Your Login CredentialsPlacing and Answering from a Locked Phone To call an authorized number from a locked phoneTroubleshooting What Happens if I Can’t Access Features? Changing the Display Contrast To adjust the contrast on the phone displayCustomizing the Phone’s Display Changing the Language on Your PhoneDisplaying the Time and Date in the Status Bar Changing the BacklightWeb Info Adding a Web Page as the Background on Your Phone Changing the Background PictureClick + adjacent to Add a new background image Using a Personal Photo as a Background PictureChanging the Background Picture To add your own picture to the list of background imagesChoosing a Screen Saver Displaying Screen SaversUnderstanding Phone Warnings TroubleshootingRestarting the Phone Testing Phone Hardware Updating Phone ConfigurationTo restart the phone Related Documents Getting HelpPolycom Community Governing Law Copyright, Safety, and Regulatory NoticesService Agreements Polycom Limited Warranty and Limitation LiabilityPart 15 FCC Rules Warranty ExclusiveSafety, Compliance, and Disposal Information ExclusionsIndustry Canada IC Installation InstructionsModifications Plugs Acts as Disconnect DeviceNew Zealand Telepermit Russian ComplianceWaste Electrical and Electronic Equipment Weee Operating Ambient TemperaturesAustralia Hearing Aid Compatibility HACPolycom Take Back Restriction of Hazardous Substances Directive RoHS