Polycom 300 and 310 manual Blocking Contacts, Monitoring Buddies, Viewing Buddy Status Icons

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Polycom VVX 300 and 310 Business Media Phones User’s Guide

Version 5.0.0

Blocking Contacts

Any of your contacts can add you to their buddy list and monitor your status. You can prevent certain contacts from monitoring your status by blocking the contact in your Contact Directory.

To block a contact from viewing your status:

1From your Home view, select Directories > Contact Directory and select a contact.

2From the contact’s information screen, press Edit.

3From the Edit Contact screen, press Block Buddy > Enable > Save.

When enabled, the blocked contact cannot monitor your status and displays in your Blocked List.

You can view a list of contacts that can monitor your status or you have blocked.

To view a list of contacts that can monitor your status or you have blocked:

»From Home view, select Settings > Features > Presence

To view contacts that can monitor your status, select Watcher List.

To view contacts that are blocked from monitoring your status, select Blocked List.

Timesaver: How to Quickly Unblock a Contact

You can unblock a contact from you Blocked List. From Home view, select Settings > Features > Presence > Blocked List. From the Blocked List, select a contact and press Unblock. The contact can now monitor your status and displays in your Watcher List.

Monitoring Buddies

You can monitor your buddies from your Buddy Status list. If a buddy is a favorite, you can also monitor the buddy from Lines view.

Each buddy in your Buddy Status list displays a status icon next to his or her name. The following table shows the icons and the status they represent.

Table 7: Viewing Buddy Status Icons

Buddy Status Icon

Available

Buddy Status	Icon

Do Not Disturb

Busy		Offline

Away		No information

Polycom, Inc.

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Contents Polycom VVX 300 and 310 Business Media Phones Trademarks Contents Broadcasting Messages Using Push-to-Talk and Group Paging Using Buddy ListsIntegrating with Microsoft Lync Server Using the Browser Using the CalendarRelated Documents Polycom Community TroubleshootingGetting Help Terms and Writing Conventions About This GuideConventions Used in this Guide Information Elements Icons Used in this GuideTypographic Conventions What’s in This Guide?Typographic Conventions Getting Help and Support Resources Getting Started Viewing Your Phone Keys and HardwareTo change views VVX 300 and 310 Hardware FeaturesUnderstanding Phone Views To view more menu options in Home view Troubleshooting I Can’t Access Different Phone ViewsHome View To select a menu optionLines View Viewing Lines View∙ Medium gray Active call Understanding Phone IconsCalls View ∙ Light gray Held callNavigating Your Phone’s Interface Navigating Your VVX 300 and 310 PhonesMode and Encoding Options on VVX Phones Entering and Updating Data FieldsUsing the Dialpad Keys Entering Information on the VVX PhonesWeb Info Using the Web Configuration Utility Configuring Your Phone Using the Web Configuration UtilityWeb Info How to Register Your Phone Registering Your PhoneTo access the Web Configuration Utility for your phone To alternate between the handset, headset, and speakerphone Using Basic FeaturesManaging Call Activity Troubleshooting Why Doesn’t the Speakerphone Work? Answering Incoming CallsAnswering Calls Automatically Answering Additional CallsAnswering Calls on Shared Lines To answer an incoming callTo switch to Lines view from Calls view Managing Multiple CallsPlacing Calls Viewing Calls in Lines ViewTo display the Dialer, do one of the following Power Tip Choosing URLs or Numbers Mode from the DialerCalling from the Dialer To call from the Dialer, use one of the following methodsTo call from the Recent Calls list Placing Calls from Favorites, Recent Calls, and DirectoriesRedialing Numbers To call from your Favorites listTo redial a number Using HeadsetsEnding Calls To end a held callIgnoring Incoming Calls Enabling Headset Memory ModeResponding to Incoming Calls Rejecting Incoming CallsHolding Calls Managing Active CallsForwarding Incoming Calls To resume a held call Managing Conference CallsTransferring Calls To transfer a callTo initiate a conference call Initiating Conference CallsHolding and Resuming Conference Calls To place a conference call on holdManaging Conference Call Participants Ending Conference CallsSplitting Conference Calls Forwarding Calls Power Tip Forwarding Calls on a Call-by-Call BasisChanging the Way Calls are Answered To forward all calls to another personTo disable call forwarding Rejecting Calls from a ContactUsing Do Not Disturb Diverting Calls from a ContactTo enable or disable Do Not Disturb for one line Using Do Not Disturb with Multiple LinesTo enable or disable Do Not Disturb Troubleshooting Why Doesn’t the DND Icon Display?To listen to voicemail messages Listening to VoicemailsViewing Recent Calls To view your Recent Calls list To view the details of a previous callManaging Your Contact Directory Viewing Contacts in the Contact DirectoryTo dial a contact from the Contact Directory To view contact informationTo search for a contact To delete a contact To update a contact’s informationManaging a Corporate Directory Controlling Audio and Volume Updating a Contact’s Ringtone Changing the VolumeUpdating the Incoming Call Ringtone Muting the MicrophoneTo assign a contact as a favorite Changing the Audible Ring SettingManaging Favorites To reorder your Favorites To remove a Favorite from the listManaging Shared Lines Viewing Shared Line Icons in Lines ViewUsing Advanced Features Using Buddy ListsTo update your presence setting Updating Your StatusTo add a contact to monitor on your Buddy list Power Tip Dialing BuddiesManaging a Buddy List To view the status of your buddiesMonitoring Buddies Timesaver How to Quickly Unblock a ContactBlocking Contacts To block a contact from viewing your statusTo monitor buddies from your Buddy Status List Using the BrowserIntegrating with Microsoft Lync Server To view the status of your favorite buddies in Lines viewTo view the interactive Main Browser Using the Navigation KeysNavigating the Main Browser Entering Information in the Main Browser Broadcasting Messages Using Push-to-Talk and Group PagingUsing the Editing Keys To send a PTT broadcast Push-to-Talk ModeSending PTT Broadcasts Timesaver Automatically Sending a PTT BroadcastReceiving PTT Broadcasts During Active Calls Receiving PTT BroadcastsReplying to PTT Broadcasts To end a PTT broadcastEnding PTT Broadcasts Adjusting the Volume of PTT BroadcastsUpdating the Default Channel Allowing PTT Broadcasts during Active Calls Using Group Paging ModeUpdating Channel Subscriptions To hear the PTT broadcast during an active callReceiving Pages Sending PagesReceiving Pages To send aUpdating the Default Paging Group Adjusting the Volume of PagesSwitching to Handset, Headset, or Speakerphone during Pages Updating Paging Group SubscriptionsTo hear the pages during an active call Using the CalendarAllowing Pages to Play During Active Calls Troubleshooting Why Doesn’t the Calendar Display? Navigating Month View To access other Calendar viewsOpening and Closing the Calendar To open the calendarNavigating Day View Navigating Meeting ViewTroubleshooting Why Don’t My Meeting Reminders Display? Managing Meeting RemindersTo join a meeting from a meeting reminder Using a Mouse and Keyboard with Your PhoneJoining Meetings from the Calendar To join a meeting from Meeting viewUsing a Mouse and Keyboard with Your Phone Using the Polycom Desktop ConnectorUsing Your Computer’s Mouse and Keyboard with Your Phone To quit Polycom Desktop ConnectorUsing the Function Keys Open MessagesLogging into Your Phone Press End CallPlacing Calls in the Logged-Out State  From Home view, select Settings Features User Login LogLogging In and Out of a Phone To log in to a phoneLocking Your Phone Changing Your PasswordTo change your user password To lock your phone Understanding Your User PasswordLocking and Unlocking Your Phone To unlock your phoneTo call an authorized number from a locked phone Accessing Features with Your Login CredentialsPlacing and Answering from a Locked Phone To answer a call on a locked phoneTroubleshooting What Happens if I Can’t Access Features? Changing the Language on Your Phone To adjust the contrast on the phone displayCustomizing the Phone’s Display Changing the Display ContrastChanging the Backlight Displaying the Time and Date in the Status BarChanging the Background Picture Web Info Adding a Web Page as the Background on Your PhoneTo add your own picture to the list of background images Using a Personal Photo as a Background PictureChanging the Background Picture Click + adjacent to Add a new background imageDisplaying Screen Savers Choosing a Screen SaverRestarting the Phone TroubleshootingUnderstanding Phone Warnings To restart the phone Updating Phone ConfigurationTesting Phone Hardware Getting Help Related DocumentsPolycom Community Polycom Limited Warranty and Limitation Liability Copyright, Safety, and Regulatory NoticesService Agreements Governing LawExclusions Warranty ExclusiveSafety, Compliance, and Disposal Information Part 15 FCC RulesPlugs Acts as Disconnect Device Installation InstructionsModifications Industry Canada ICRussian Compliance New Zealand TelepermitHearing Aid Compatibility HAC Operating Ambient TemperaturesAustralia Waste Electrical and Electronic Equipment WeeeRestriction of Hazardous Substances Directive RoHS Polycom Take Back