■Are the shipping bolts removed?
All four shipping bolts must be removed for proper operation of the washer.
■Has a cycle been selected, but START has not been selected and held for 1 second?
Press and hold START, for 1 second.
■Was the door open after completion of last cycle?
The door must be opened and closed again to start a new cycle.
Not enough water/Not enough suds
■Low water?
This washer uses very little water to provide good cleaning results. You will see little or no water splashing in this washer. This is normal.
■Are you using HE detergent?
HE detergent is a low sudsing detergent. This is normal and will not affect cleaning performance.
Washer continues to fill or drain, cycle seems stuck
■Is the top of drain hose lower than 30" (76 cm) on washer?
The top of the drain hose must be at least 30" (76 cm) above the floor. See “Drain System.”
■Does the drain hose fit too tightly in the standpipe, or is it taped to the standpipe?
The drain hose should be loose yet fit securely. Do not seal the drain hose with tape. The hose needs an air gap. See “Secure the Drain Hose.”
Washer won’t drain or spin, water remains in washer
■Is the drain hose clogged, or the end of the drain hose more than 96" (2.4 m) above the floor?
■Is your voltage low?
Check electrical source or call electrician.
■Excessive suds?
When excessive suds are detected, a special suds routine automatically starts. Cycle will complete once extra suds are removed. This will occur more frequently when a
■Is the load balanced?
A single or bulky item may cause imbalance. Add more items or redistribute the load.
Wash/Rinse temperature
■Are the hot and cold water inlet hoses reversed? See “Connect the Inlet Hoses.”
■Are you washing many loads?
As your frequency of loads washed increases, the water temperature may decrease for hot and warm temperatures. This is normal.
Cycle time changes/Cycle too long
■Estimated cycle time?
The cycle times vary automatically based on your water pressure, water temperature, detergent, and clothes load. The cycle time will be extended if oversudsing occurs or the load is unbalanced. The SUDs routine removes extra suds and assures proper rinsing of your garments. The options you select will also affect the cycle times that are shown in the Preset Cycle Settings table.
■Excessive suds?
When excessive suds are detected, a special suds routine automatically starts. This routine will add time to the original cycle.
■Did the load cause imbalance?
When too much imbalance occurs, an imbalance routine will start to redistribute the load. During the imbalance routine the time displayed may pause until this activity is complete, then resume with the remainder of the cycle.
■Are you washing a single item or bulky load?
Spin time is added if an unbalanced load is detected. The washer will attempt to redistribute the load with additional tumbling.
■Did you wash a large load on the Express Wash cycle? The Express Wash cycle is designed for smaller load sizes
■Did you wash a large load in a gentle or Delicate cycle? When using the Express Wash, or Delicate wash cycles you should use small loads. This ensures a gentle wash for your garments without increasing cycle times.
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