Cisco Systems Cisco Unity 3.1 manual Integration Description

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Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 3.1

Integrating a Secondary Server for Cisco Unity Failover

Integration Description

The phone system uses PBXLink boxes to send call information to the two Cisco Unity servers. The analog voice messaging lines from the phone system provide voice connectivity to the Cisco Unity servers. Figure 3 shows the required connections.

Figure 3

Connections Between the Phone System and Cisco Unity Servers

The primary and secondary servers act in the following manner:

When the primary server is operating normally, the secondary server is inactive.

When the primary server becomes inactive, the secondary server becomes active.

When the primary server becomes active again, the secondary server becomes inactive.

Setting Up the Secondary Server for Failover

Do the following procedure to integrate the Cisco Unity secondary server.

To Set Up the Secondary Server for Failover

Step 1 Install a secondary server with the same configuration as the primary server. For installation instructions, refer to the Cisco Unity Installation Guide.

Step 2 Make all voice connections from the phone system to the corresponding ports on both the primary server and the secondary server. For example, connect port 1 from the phone system with port 1 on both the primary and the secondary servers.

Step 3 Connect the cables for the PBXLink boxes on the secondary server as described earlier in this integration guide.

Step 4 Set up the PBXLink boxes as described in the section “Setting up the PBXLink box” earlier in this integration guide.

Step 5 Program the phone system to send call information simultaneously through the digital lines connected to the PBXLink boxes.

Step 6 In the Cisco Unity Administrator of the secondary server, enter the settings on the System > Ports page to match the port settings on the primary server.

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Contents Integration Tasks Integration StepsRequirements Phone SystemCisco Unity Server Configuration for 24 or Fewer Ports Configuration for 25 to 48 PortsConfiguration for 49 to 72 Ports Integration DescriptionPBXLink Box Connections Integration Features Number of Voice Messaging Ports to InstallProgramming the Avaya Definity/PBXLink Phone System Number of Voice Messaging Ports That Will Answer CallsOption Setting To program the Avaya Definity/PBXLink phone systemOption Button Assignment Setting Call-apprNormal Inspect Call-apprFeature Button Number Setting Abrdg-appr Extn 1st voice mail extensionAbrdg-appr Extn 2nd voice mail extension Abrdg-appr Extn 3rd voice mail extensionAbrdg-appr Extn 4th voice mail extension Abrdg-appr Extn 7th voice mail extensionEvery third remaining voice mail extension Abrdg-appr Extn 5th voice mail extensionCOR EnterVector Definition Options for Call Vector Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity To set up user phones Setting up the PBXLink Box To Update the PBXLink Box FirmwareClick PBXLinkFirmwareUpdate To set up the PBXLink box Select Configuration and press EnterTo set up the port LTNs for two PBXLink digital ports To set up the port LTNs for three PBXLink digital portsLTN Number Voice Messaging Port Value 0007 Configuring Cisco Unity for the Integration To confirm that the integration is enabledGo to System Licensing Licensed Features Switch Parameter Required SettingTesting the Integration To Set Up the Test ConfigurationTo Test an External Call with Release Transfer To Test an Internal Call with Release TransferTo Set Up Supervised Transfer on Cisco Unity To Return Example Subscriber to the Default SettingsTo Test Supervised Transfer Integrating a Secondary Server for Cisco Unity Failover RequirementsSetting Up the Secondary Server for Failover To Set Up the Secondary Server for FailoverIntegration Description Integration Steps When No Phone Systems Are Installed Dual Phone System Integration OverviewReinstall the TSP. See the To Reinstall the TSP procedure on Changing Cisco Unity Administrator Settings To specify switch settings for Cisco CallManager Go to System Switch IP SwitchTo Modify Voice Port Settings Page Changing the Number of Installed Ports To Remove the Existing TSPAbout the Remapping Feature Setting Up Cisco Unity to Remap Extension NumbersTo Reinstall the TSP To Remap Extension Numbers Syntax and Examples WildcardRule Original Number New Number To Set the Port Assignments in the Registry System Configuration Settings ConventionsConvention Description Ctrl-Alt-DeleteObtaining Documentation Cisco.comDocumentation DVD Documentation Feedback Cisco Product Security OverviewOrdering Documentation Reporting Security Problems in Cisco Products Obtaining Technical AssistanceCisco Technical Support Website Submitting a Service Request Definitions of Service Request SeverityObtaining Additional Publications and Information