Cisco Systems Cisco Unity 3.1 Changing the Number of Installed Ports, To Remove the Existing TSP

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Dual Phone System Integration

Changing the Number of Installed Ports

Step 2 For each device, in the Switch list select the phone system that Cisco Unity uses to dial out when notifying subscribers of new messages. Each notification device can be associated with a specific phone system (except for text pagers).

Cisco Unity uses as the default the phone system specified on the Profile page of the subscriber template.

Step 3 Adjust other settings as applicable. For more information, refer to the Cisco Unity Administrator Help.

Caution The selected phone system must have at least one port set to dial out for message notifications on the System > Ports page. If the selected phone system does not have any ports set for this function, notifications will fail.

Changing the Number of Installed Ports

After the dual phone system integration is set up, if you need to add or remove voice cards or uninstall voice card software, follow these steps:

1.Remove the existing TSP. For details, see the “To Remove the Existing TSP” procedure on page 30. (In versions earlier than 3.1(1), the Cisco Unity-CM TSP was known as the AV-Cisco TSP.)

2.As applicable, remove or add voice cards, or uninstall and reinstall the voice card software. For information about removing Dialogic voice card software, refer to the chapter about voice cards in the Cisco Unity Installation Guide.

3.Reinstall the TSP after you have set up the voice cards or reinstalled the voice card software. For details, see the “To Reinstall the TSP” procedure on page 31.

4.Adjust the port assignments on the System > Ports page. The voice messaging ports must appear in the following order in the list of ports: first are all of the ports connected to the circuit-switched phone system, second are the ports connected to Cisco CallManager.

If you completely remove the circuit-switched phone system, you must adjust the port assignments for Cisco CallManager on the System > Ports page, after the voice cards and voice card software used in the integration with the circuit-switched phone system have been removed.

To Remove the Existing TSP

Step 1 On the Cisco Unity server, log on to Windows as an administrator.

Step 2 Stop Cisco Unity (right-click the Cisco Unity icon in the system tray, then click Stop Unity). Step 3 On the Windows Start menu, click Settings > Control Panel > Add/Remove Programs. Step 4 In the list, click Cisco Unity-CM TSP.

Note In versions earlier than 3.1(1), the Cisco Unity-CM TSP was known as the AV-Cisco TSP.

Step 5 Click Remove.

Step 6 Click Yes.

Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 3.1

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Contents Integration Tasks Integration StepsRequirements Phone SystemCisco Unity Server Configuration for 49 to 72 Ports Configuration for 24 or Fewer PortsConfiguration for 25 to 48 Ports Integration DescriptionPBXLink Box Connections Integration Features Number of Voice Messaging Ports to InstallProgramming the Avaya Definity/PBXLink Phone System Number of Voice Messaging Ports That Will Answer CallsOption Setting To program the Avaya Definity/PBXLink phone systemOption Normal Button Assignment SettingCall-appr Inspect Call-apprAbrdg-appr Extn 2nd voice mail extension Feature Button Number SettingAbrdg-appr Extn 1st voice mail extension Abrdg-appr Extn 3rd voice mail extensionEvery third remaining voice mail extension Abrdg-appr Extn 4th voice mail extensionAbrdg-appr Extn 7th voice mail extension Abrdg-appr Extn 5th voice mail extensionCOR EnterVector Definition Options for Call Vector Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity To set up user phones Setting up the PBXLink Box To Update the PBXLink Box FirmwareClick PBXLinkFirmwareUpdate To set up the PBXLink box Select Configuration and press EnterTo set up the port LTNs for two PBXLink digital ports To set up the port LTNs for three PBXLink digital portsLTN Number Voice Messaging Port Value 0007 Go to System Licensing Licensed Features Configuring Cisco Unity for the IntegrationTo confirm that the integration is enabled Switch Parameter Required SettingTesting the Integration To Set Up the Test ConfigurationTo Test an External Call with Release Transfer To Test an Internal Call with Release TransferTo Set Up Supervised Transfer on Cisco Unity To Return Example Subscriber to the Default SettingsTo Test Supervised Transfer Integrating a Secondary Server for Cisco Unity Failover RequirementsSetting Up the Secondary Server for Failover To Set Up the Secondary Server for FailoverIntegration Description Integration Steps When No Phone Systems Are Installed Dual Phone System Integration OverviewReinstall the TSP. See the To Reinstall the TSP procedure on Changing Cisco Unity Administrator Settings To specify switch settings for Cisco CallManager Go to System Switch IP SwitchTo Modify Voice Port Settings Page Changing the Number of Installed Ports To Remove the Existing TSPAbout the Remapping Feature Setting Up Cisco Unity to Remap Extension NumbersTo Reinstall the TSP To Remap Extension Numbers Syntax and Examples WildcardRule Original Number New Number To Set the Port Assignments in the Registry Convention Description System Configuration SettingsConventions Ctrl-Alt-DeleteObtaining Documentation Cisco.comDocumentation DVD Documentation Feedback Cisco Product Security OverviewOrdering Documentation Reporting Security Problems in Cisco Products Obtaining Technical AssistanceCisco Technical Support Website Submitting a Service Request Definitions of Service Request SeverityObtaining Additional Publications and Information