Cisco Systems Cisco Unity 3.1 manual Obtaining Additional Publications and Information

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Appendix: Documentation and Technical Assistance

Obtaining Additional Publications and Information

Obtaining Additional Publications and Information

Information about Cisco products, technologies, and network solutions is available from various online and printed sources.

•Cisco Marketplace provides a variety of Cisco books, reference guides, and logo merchandise. Visit Cisco Marketplace, the company store, at this URL:

http://www.cisco.com/go/marketplace/

•Cisco Press publishes a wide range of general networking, training and certification titles. Both new and experienced users will benefit from these publications. For current Cisco Press titles and other information, go to Cisco Press at this URL:

http://www.ciscopress.com

•Packet magazine is the Cisco Systems technical user magazine for maximizing Internet and networking investments. Each quarter, Packet delivers coverage of the latest industry trends, technology breakthroughs, and Cisco products and solutions, as well as network deployment and troubleshooting tips, configuration examples, customer case studies, certification and training information, and links to scores of in-depth online resources. You can access Packet magazine at this URL:

http://www.cisco.com/packet

•iQ Magazine is the quarterly publication from Cisco Systems designed to help growing companies learn how they can use technology to increase revenue, streamline their business, and expand services. The publication identifies the challenges facing these companies and the technologies to help solve them, using real-world case studies and business strategies to help readers make sound technology investment decisions. You can access iQ Magazine at this URL:

http://www.cisco.com/go/iqmagazine

•Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL:

http://www.cisco.com/ipj

•World-class networking training is available from Cisco. You can view current offerings at this URL:

http://www.cisco.com/en/US/learning/index.html

CCVP, the Cisco logo, and the Cisco Square Bridge logo are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn is a service mark of Cisco Systems, Inc.; and Access Registrar, Aironet, BPX, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, CCSP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Enterprise/Solver, EtherChannel, EtherFast, EtherSwitch, Fast Step, Follow Me Browsing, FormShare, GigaDrive, HomeLink, Internet Quotient, IOS, iPhone, IP/TV, iQ Expertise, the iQ logo, iQ Net Readiness Scorecard, iQuick Study, LightStream, Linksys, MeetingPlace, MGX, Networking Academy, Network Registrar, Packet, PIX, ProConnect, ScriptShare, SMARTnet, StackWise, The Fastest Way to Increase Your Internet Quotient, and TransPath are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.

All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0705R)

Copyright © 2005 Cisco Systems, Inc. All rights reserved.

Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 3.1

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Contents Integration Tasks Integration StepsPhone System RequirementsCisco Unity Server Configuration for 24 or Fewer Ports Configuration for 25 to 48 PortsConfiguration for 49 to 72 Ports Integration DescriptionPBXLink Box Connections Integration Features Number of Voice Messaging Ports to InstallProgramming the Avaya Definity/PBXLink Phone System Number of Voice Messaging Ports That Will Answer CallsTo program the Avaya Definity/PBXLink phone system Option SettingOption Button Assignment Setting Call-apprNormal Inspect Call-apprFeature Button Number Setting Abrdg-appr Extn 1st voice mail extensionAbrdg-appr Extn 2nd voice mail extension Abrdg-appr Extn 3rd voice mail extensionAbrdg-appr Extn 4th voice mail extension Abrdg-appr Extn 7th voice mail extensionEvery third remaining voice mail extension Abrdg-appr Extn 5th voice mail extensionCOR EnterVector Definition Options for Call Vector Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity To set up user phones To Update the PBXLink Box Firmware Setting up the PBXLink BoxClick PBXLinkFirmwareUpdate To set up the PBXLink box Select Configuration and press EnterTo set up the port LTNs for three PBXLink digital ports To set up the port LTNs for two PBXLink digital portsLTN Number Voice Messaging Port Value 0007 Configuring Cisco Unity for the Integration To confirm that the integration is enabledGo to System Licensing Licensed Features Switch Parameter Required SettingTesting the Integration To Set Up the Test ConfigurationTo Test an External Call with Release Transfer To Test an Internal Call with Release TransferTo Return Example Subscriber to the Default Settings To Set Up Supervised Transfer on Cisco UnityTo Test Supervised Transfer Integrating a Secondary Server for Cisco Unity Failover RequirementsTo Set Up the Secondary Server for Failover Setting Up the Secondary Server for FailoverIntegration Description Integration Steps When No Phone Systems Are Installed Dual Phone System Integration OverviewReinstall the TSP. See the To Reinstall the TSP procedure on Changing Cisco Unity Administrator Settings Go to System Switch IP Switch To specify switch settings for Cisco CallManagerTo Modify Voice Port Settings Page Changing the Number of Installed Ports To Remove the Existing TSPSetting Up Cisco Unity to Remap Extension Numbers About the Remapping FeatureTo Reinstall the TSP To Remap Extension Numbers Wildcard Syntax and ExamplesRule Original Number New Number To Set the Port Assignments in the Registry System Configuration Settings ConventionsConvention Description Ctrl-Alt-DeleteCisco.com Obtaining DocumentationDocumentation DVD Cisco Product Security Overview Documentation FeedbackOrdering Documentation Obtaining Technical Assistance Reporting Security Problems in Cisco ProductsCisco Technical Support Website Submitting a Service Request Definitions of Service Request SeverityObtaining Additional Publications and Information
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