Cisco Systems Cisco Unity 3.1 manual Reinstall the TSP. See the To Reinstall the TSP procedure on

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Dual Phone System Integration

Dual Phone System Integration Overview

2.Integrate the circuit-switched phone system and Cisco Unity. See instructions earlier in this integration guide.

3.Install Cisco CallManager.

4.Integrate Cisco CallManager and Cisco Unity. Refer to the applicable Cisco CallManager integration guide, located at http://www.cisco.com/en/US/products/sw/voicesw/ps2237/prod_configuration_guides_list.html.

5.Change the Cisco Unity Administrator settings. See the “Changing Cisco Unity Administrator Settings” section on page 27.

Integration Steps When a Circuit-Switched Phone System Is Already Installed

Follow these steps to set up the dual phone system integration when the circuit-switched phone system is already installed and Cisco CallManager is being newly installed.

1.Install Cisco CallManager.

2.Integrate Cisco CallManager and Cisco Unity. See the applicable Cisco CallManager integration guide, located at http://www.cisco.com/en/US/products/sw/voicesw/ps2237/prod_configuration_guides_list.html.

3.Change the Cisco Unity Administrator settings. See the “Changing Cisco Unity Administrator Settings” section on page 27.

Integration Steps When Cisco CallManager Is Already Installed

Follow these steps to set up the dual phone system integration when Cisco CallManager is already installed and a circuit-switched phone system is being newly installed.

1.Remove the existing TSP on Cisco Unity. See the “To Remove the Existing TSP” procedure on page 30.

2.Install the circuit-switched phone system.

3.Integrate the circuit-switched phone system and Cisco Unity. See the instructions earlier in this integration guide.

4.Reinstall the TSP. See the “To Reinstall the TSP” procedure on page 31.

5.Change the Cisco Unity Administrator settings. See the “Changing Cisco Unity Administrator Settings” section on page 27.

Requirements

The dual phone system integration supports configurations of the following components:

•A Cisco Unity system key with the integration type set to “Multiple integrations” and with the applicable number of voice messaging ports enabled.

•The Cisco Unity server set up and Cisco Unity 3.1(x), as described in the Cisco Unity Installation Guide.

Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 3.1

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Contents Integration Tasks Integration StepsCisco Unity Server RequirementsPhone System Configuration for 49 to 72 Ports Configuration for 24 or Fewer PortsConfiguration for 25 to 48 Ports Integration DescriptionPBXLink Box Connections Integration Features Number of Voice Messaging Ports to InstallProgramming the Avaya Definity/PBXLink Phone System Number of Voice Messaging Ports That Will Answer CallsOption Option SettingTo program the Avaya Definity/PBXLink phone system Normal Button Assignment SettingCall-appr Inspect Call-apprAbrdg-appr Extn 2nd voice mail extension Feature Button Number SettingAbrdg-appr Extn 1st voice mail extension Abrdg-appr Extn 3rd voice mail extensionEvery third remaining voice mail extension Abrdg-appr Extn 4th voice mail extensionAbrdg-appr Extn 7th voice mail extension Abrdg-appr Extn 5th voice mail extensionCOR EnterVector Definition Options for Call Vector Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity To set up user phones Click PBXLinkFirmwareUpdate Setting up the PBXLink BoxTo Update the PBXLink Box Firmware To set up the PBXLink box Select Configuration and press EnterLTN Number Voice Messaging Port Value To set up the port LTNs for two PBXLink digital portsTo set up the port LTNs for three PBXLink digital ports 0007 Go to System Licensing Licensed Features Configuring Cisco Unity for the IntegrationTo confirm that the integration is enabled Switch Parameter Required SettingTesting the Integration To Set Up the Test ConfigurationTo Test an External Call with Release Transfer To Test an Internal Call with Release TransferTo Test Supervised Transfer To Set Up Supervised Transfer on Cisco UnityTo Return Example Subscriber to the Default Settings Integrating a Secondary Server for Cisco Unity Failover RequirementsIntegration Description Setting Up the Secondary Server for FailoverTo Set Up the Secondary Server for Failover Integration Steps When No Phone Systems Are Installed Dual Phone System Integration OverviewReinstall the TSP. See the To Reinstall the TSP procedure on Changing Cisco Unity Administrator Settings To Modify Voice Port Settings To specify switch settings for Cisco CallManagerGo to System Switch IP Switch Page Changing the Number of Installed Ports To Remove the Existing TSPTo Reinstall the TSP About the Remapping FeatureSetting Up Cisco Unity to Remap Extension Numbers To Remap Extension Numbers Rule Original Number New Number Syntax and ExamplesWildcard To Set the Port Assignments in the Registry Convention Description System Configuration SettingsConventions Ctrl-Alt-DeleteDocumentation DVD Obtaining DocumentationCisco.com Ordering Documentation Documentation FeedbackCisco Product Security Overview Cisco Technical Support Website Reporting Security Problems in Cisco ProductsObtaining Technical Assistance Submitting a Service Request Definitions of Service Request SeverityObtaining Additional Publications and Information