Cisco Systems Cisco Unity 3.1 manual

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Dual Phone System Integration

Changing Cisco Unity Administrator Settings

or the number of licensed voice ports on the system key, whichever is lower. In other words, the number of ports available for Cisco CallManager is the difference between the number of licensed voice ports on the system key and the number of ports assigned to the circuit-switched phone system.

Step 4 Enter an extension for each port.

Step 5 Specify other settings as applicable. For each phone system, confirm that an appropriate number of ports are used to answer calls and to dial out for message waiting indicators (MWIs), message notifications, and Media Master recordings by phone.

Step 6 Click the Save icon.

Caution The port range for each phone system must be set as specified in Step 2 and Step 3 above. If there is a port range mismatch, Cisco Unity will be unable to answer incoming calls and to dial out.

To Select Which Phone System Subscribers and Call Handlers Use

For existing subscriber templates, subscriber accounts, and call handlers, Cisco Unity uses the circuit-switched phone system as its default. Therefore, during the initial setup of the dual phone integration, you will modify only those pages that will be using Cisco CallManager. Note that changes made to subscriber templates do not affect existing subscriber accounts.

Step 1 In Cisco Unity Administrator, go to the applicable page:

•Subscribers > Subscriber Template > Profile

•Subscribers > Subscribers > Profile

•Call Management > Call Handlers > Profile

Step 2 In the Switch list, select the applicable phone system.

Step 3 Adjust other settings as applicable. For more information, refer to the Cisco Unity Administrator Help.

Caution If the Switch setting on the Profile page for the subscriber or call handler does not match the phone system actually used by a subscriber or call handler, Cisco Unity will not be able to transfer calls to or from the subscriber or call handler. Additionally, Cisco Unity will be unable to turn the MWIs for the subscriber on or off and will be unable to reach the extension for the subscriber when recording by phone with Media Master.

To Select Which Phone System Cisco Unity Uses for Message Notification

If subscribers use message notification, you can select which phone system Cisco Unity dials out on when notifying subscribers of new messages. Note that changes made to subscriber templates do not affect existing subscribers.

Step 1 In Cisco Unity Administrator, go to the applicable page:

•Subscribers > Subscriber Template > Message Notification

•Subscribers > Message Notification

Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 3.1

 

OL-1846-06

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Contents Integration Steps Integration TasksCisco Unity Server RequirementsPhone System Configuration for 25 to 48 Ports Configuration for 24 or Fewer PortsConfiguration for 49 to 72 Ports Integration DescriptionPBXLink Box Connections Number of Voice Messaging Ports to Install Integration FeaturesNumber of Voice Messaging Ports That Will Answer Calls Programming the Avaya Definity/PBXLink Phone SystemOption Option SettingTo program the Avaya Definity/PBXLink phone system Call-appr Button Assignment SettingNormal Inspect Call-apprAbrdg-appr Extn 1st voice mail extension Feature Button Number SettingAbrdg-appr Extn 2nd voice mail extension Abrdg-appr Extn 3rd voice mail extensionAbrdg-appr Extn 7th voice mail extension Abrdg-appr Extn 4th voice mail extensionEvery third remaining voice mail extension Abrdg-appr Extn 5th voice mail extensionEnter CORVector Definition Options for Call Vector Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity To set up user phones Click PBXLinkFirmwareUpdate Setting up the PBXLink BoxTo Update the PBXLink Box Firmware Select Configuration and press Enter To set up the PBXLink boxLTN Number Voice Messaging Port Value To set up the port LTNs for two PBXLink digital portsTo set up the port LTNs for three PBXLink digital ports 0007 To confirm that the integration is enabled Configuring Cisco Unity for the IntegrationGo to System Licensing Licensed Features Switch Parameter Required SettingTo Set Up the Test Configuration Testing the IntegrationTo Test an Internal Call with Release Transfer To Test an External Call with Release TransferTo Test Supervised Transfer To Set Up Supervised Transfer on Cisco UnityTo Return Example Subscriber to the Default Settings Requirements Integrating a Secondary Server for Cisco Unity FailoverIntegration Description Setting Up the Secondary Server for FailoverTo Set Up the Secondary Server for Failover Dual Phone System Integration Overview Integration Steps When No Phone Systems Are InstalledReinstall the TSP. See the To Reinstall the TSP procedure on Changing Cisco Unity Administrator Settings To Modify Voice Port Settings To specify switch settings for Cisco CallManagerGo to System Switch IP Switch Page To Remove the Existing TSP Changing the Number of Installed PortsTo Reinstall the TSP About the Remapping FeatureSetting Up Cisco Unity to Remap Extension Numbers To Remap Extension Numbers Rule Original Number New Number Syntax and ExamplesWildcard To Set the Port Assignments in the Registry Conventions System Configuration SettingsConvention Description Ctrl-Alt-DeleteDocumentation DVD Obtaining DocumentationCisco.com Ordering Documentation Documentation FeedbackCisco Product Security Overview Cisco Technical Support Website Reporting Security Problems in Cisco ProductsObtaining Technical Assistance Definitions of Service Request Severity Submitting a Service RequestObtaining Additional Publications and Information
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