Cisco Systems Cisco Unity 3.1 manual To Remap Extension Numbers

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Appendix: Remapping Extension Numbers

Changing the Number of Installed Ports

•In the Forwarding directory, one or more .exm files remap numbers that Cisco Unity provides with calls it forwards.

When you create remapping instructions in a .exm file in a directory, Cisco Unity remaps only the type of extension number that the directory is named for. For example, if you want to remap only the extensions that Cisco Unity provides with calls it forwards, you enter the instructions in a .exm file in the Forwarding directory; in this circumstance, the Calling directory needs no .exm file.

In each directory, you can have several .exm files with different file names but with the same .exm extension. This helps you to organize the remapping information. For example, you could create two files in a directory: Ports_1-12.exm and Ports_13-24.exm. Cisco Unity reads all files that have the .exm extension in these directories.

To Remap Extension Numbers

Step 1 On the Cisco Unity server, browse to the CommServer\IntLib\ExtensionMapping directory. In this directory is the file Sample.txt and two more directories: Calling and Forwarding.

Step 2 To remap calling numbers, go to the Calling directory.

Step 3 In a text editor application, create a new .exm file, or open a currently existing .exm file.

For an example, open the file Sample.txt in the CommServer\IntLib\ExtensionMapping directory.

Step 4 Enter [Range] and press Return to create a section for indicating which voice messaging ports will be monitored for remapping calls.

A .exm file can have only one [Range] section.

Step 5 Enter ports= followed by the numbers of the voice messaging ports, separated by commas. Ranges are designated by a hyphen (-) without spaces. To monitor all voice messaging ports, enter ports=* on this line. Then press Return.

For example, you might enter:

ports=1,2,5-34

Step 6 To create a section for the remapping rules, press Return, enter [Number Mappings], and then press Return.

A .exm file can have only one [Number Mappings] section.

Step 7 Enter one remapping rule on the line, and then press Return.

See the remapping rule examples in the following “Syntax and Examples” section. The rule format is:

<original number>, <new number>

The rules cannot include spaces between digits. However, the numbers must be separated by a comma and a single space. Wildcard characters cannot appear at the beginning of a number.

Step 8 For all remaining rules, repeat Step 7.

Step 9 Save and close the .exm file.

Step 10 To remap forwarding numbers, browse to the directory

CommServer\IntLib\ExtensionMapping\Forwarding.

Step 11 Repeat Step 3 through Step 9 to remap forwarding numbers.

Step 12 For extension remapping to take effect, restart the Cisco Unity software.

Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 3.1

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Contents Integration Tasks Integration StepsCisco Unity Server RequirementsPhone System Configuration for 24 or Fewer Ports Configuration for 25 to 48 PortsConfiguration for 49 to 72 Ports Integration DescriptionPBXLink Box Connections Integration Features Number of Voice Messaging Ports to InstallProgramming the Avaya Definity/PBXLink Phone System Number of Voice Messaging Ports That Will Answer CallsOption Option SettingTo program the Avaya Definity/PBXLink phone system Button Assignment Setting Call-apprNormal Inspect Call-apprFeature Button Number Setting Abrdg-appr Extn 1st voice mail extensionAbrdg-appr Extn 2nd voice mail extension Abrdg-appr Extn 3rd voice mail extensionAbrdg-appr Extn 4th voice mail extension Abrdg-appr Extn 7th voice mail extensionEvery third remaining voice mail extension Abrdg-appr Extn 5th voice mail extensionCOR EnterVector Definition Options for Call Vector Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity To set up user phones Click PBXLinkFirmwareUpdate Setting up the PBXLink BoxTo Update the PBXLink Box Firmware To set up the PBXLink box Select Configuration and press EnterLTN Number Voice Messaging Port Value To set up the port LTNs for two PBXLink digital portsTo set up the port LTNs for three PBXLink digital ports 0007 Configuring Cisco Unity for the Integration To confirm that the integration is enabledGo to System Licensing Licensed Features Switch Parameter Required SettingTesting the Integration To Set Up the Test ConfigurationTo Test an External Call with Release Transfer To Test an Internal Call with Release TransferTo Test Supervised Transfer To Set Up Supervised Transfer on Cisco UnityTo Return Example Subscriber to the Default Settings Integrating a Secondary Server for Cisco Unity Failover RequirementsIntegration Description Setting Up the Secondary Server for FailoverTo Set Up the Secondary Server for Failover Integration Steps When No Phone Systems Are Installed Dual Phone System Integration OverviewReinstall the TSP. See the To Reinstall the TSP procedure on Changing Cisco Unity Administrator Settings To Modify Voice Port Settings To specify switch settings for Cisco CallManagerGo to System Switch IP Switch Page Changing the Number of Installed Ports To Remove the Existing TSPTo Reinstall the TSP About the Remapping FeatureSetting Up Cisco Unity to Remap Extension Numbers To Remap Extension Numbers Rule Original Number New Number Syntax and ExamplesWildcard To Set the Port Assignments in the Registry System Configuration Settings ConventionsConvention Description Ctrl-Alt-DeleteDocumentation DVD Obtaining DocumentationCisco.com Ordering Documentation Documentation FeedbackCisco Product Security Overview Cisco Technical Support Website Reporting Security Problems in Cisco ProductsObtaining Technical Assistance Submitting a Service Request Definitions of Service Request SeverityObtaining Additional Publications and Information
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