Cisco Systems Cisco Unity 3.1 Setting up the PBXLink Box, To Update the PBXLink Box Firmware

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Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 3.1

Setting up the PBXLink Box

Step 2 In the Name field, enter the user’s name and extension. The PBXLink box can display only the first 16 characters, and the extension must appear in these 16 characters.

Step 3 In the Coverage Path field, enter 1.

Setting up the PBXLink Box

When setting up the PBXLink box, you can access the configuration menus through the display panel and buttons on the PBXLink box. For details, refer to the PBXLink documentation, which is available from the manufacturer.

To Update the PBXLink Box Firmware

Step 1 In a web browser on your computer, go to the Cisco Unity Utilities Software Download page at http://www.cisco.com/cgi-bin/tablebuild.pl/unity-util.

Note To access the software download page, you must be logged on to Cisco.com as a registered user.

Step 2 Click PBXLinkFirmwareUpdate.

Step 3 Follow the instructions to download the PBXLink box firmware update file to your computer. Step 4 Exit the web browser.

Step 5 Confirm that the PBXLink box is connected to power and turned on.

Step 6 Disconnect the following cables:

•All phone cables connect to the PBXLink box.

•The RS-232 serial cable connected to the Management port

Step 7 Connect one end of am RS-232 serial cable to the Management port of the PBXLink box and the other end of the serial cable to the serial port of your computer.

Step 8 On your computer, start HyperTerminal or another terminal access application.

Step 9 Set the terminal access application to use the serial connection settings used by the PBXLink box. You can view the PBXLink serial connection settings by doing the following:

a.On the PBXLink box, press Cancel until the Configuration menu appears.

b.Click OK.

c.Scroll up until Serial Port Options appears, and click OK.

d.Scroll down until Management Port appears, and click OK.

e.Scroll through the serial port settings to verify them.

Step 10 Restart the PBXLink box.

Step 11 In the HyperTerminal window on your computer, press M and press Enter.

Step 12 Press 3 (Reboot/Download), and press Enter.

Step 13 Press 2 (Reboot & Download Code), and press Enter.

Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 3.1

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Contents Integration Steps Integration TasksRequirements Phone SystemCisco Unity Server Integration Description Configuration for 24 or Fewer PortsConfiguration for 25 to 48 Ports Configuration for 49 to 72 PortsPBXLink Box Connections Number of Voice Messaging Ports to Install Integration FeaturesNumber of Voice Messaging Ports That Will Answer Calls Programming the Avaya Definity/PBXLink Phone SystemOption Setting To program the Avaya Definity/PBXLink phone systemOption Inspect Call-appr Button Assignment SettingCall-appr NormalAbrdg-appr Extn 3rd voice mail extension Feature Button Number SettingAbrdg-appr Extn 1st voice mail extension Abrdg-appr Extn 2nd voice mail extensionAbrdg-appr Extn 5th voice mail extension Abrdg-appr Extn 4th voice mail extensionAbrdg-appr Extn 7th voice mail extension Every third remaining voice mail extensionEnter CORVector Definition Options for Call Vector Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity To set up user phones Setting up the PBXLink Box To Update the PBXLink Box FirmwareClick PBXLinkFirmwareUpdate Select Configuration and press Enter To set up the PBXLink boxTo set up the port LTNs for two PBXLink digital ports To set up the port LTNs for three PBXLink digital portsLTN Number Voice Messaging Port Value 0007 Switch Parameter Required Setting Configuring Cisco Unity for the IntegrationTo confirm that the integration is enabled Go to System Licensing Licensed FeaturesTo Set Up the Test Configuration Testing the IntegrationTo Test an Internal Call with Release Transfer To Test an External Call with Release TransferTo Set Up Supervised Transfer on Cisco Unity To Return Example Subscriber to the Default SettingsTo Test Supervised Transfer Requirements Integrating a Secondary Server for Cisco Unity FailoverSetting Up the Secondary Server for Failover To Set Up the Secondary Server for FailoverIntegration Description Dual Phone System Integration Overview Integration Steps When No Phone Systems Are InstalledReinstall the TSP. See the To Reinstall the TSP procedure on Changing Cisco Unity Administrator Settings To specify switch settings for Cisco CallManager Go to System Switch IP SwitchTo Modify Voice Port Settings Page To Remove the Existing TSP Changing the Number of Installed PortsAbout the Remapping Feature Setting Up Cisco Unity to Remap Extension NumbersTo Reinstall the TSP To Remap Extension Numbers Syntax and Examples WildcardRule Original Number New Number To Set the Port Assignments in the Registry Ctrl-Alt-Delete System Configuration SettingsConventions Convention DescriptionObtaining Documentation Cisco.comDocumentation DVD Documentation Feedback Cisco Product Security OverviewOrdering Documentation Reporting Security Problems in Cisco Products Obtaining Technical AssistanceCisco Technical Support Website Definitions of Service Request Severity Submitting a Service RequestObtaining Additional Publications and Information