Cisco Systems Cisco Unity 3.1 manual PBXLink Box Connections

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Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 3.1

Integration Description

PBXLink Box Connections

A single PBXLink box is connected to the phone system with one or two digital phone lines and connected to the Cisco Unity server with an RS-232 serial cable. The voice messaging lines from the phone system connect to the analog voice cards in the Cisco Unity server. Figure 1 shows the required connections.

Figure 1

Serial Connection Between a Single PBXLink Box and Cisco Unity

PBXLink box

Phone system

Cisco Unity server

Digital lines RS-232 serial cable Analog lines

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Multiple PBXLink boxes are connected to the Cisco Unity server by using an RS-232 cable to connect the SMDI port from the last PBXLink box to the Management port of the first PBXLink box. Another RS-232 cable is then used to connect the SMDI port of the first PBXLink box to the Cisco Unity server. The voice messaging lines from the phone system connect to the analog voice cards in the Cisco Unity server. Figure 2 shows the required connections.

Figure 2

Serial Connections Between Multiple PBXLink Boxes and Cisco Unity

Add PBXLink boxes as needed.

PBXLink box #3

PBXLink box #2

PBXLink box #1

Phone system

Digital lines

RS-232 serial cables

Analog lines

Cisco Unity server

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Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 3.1

4	OL-1846-06

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Contents Integration Tasks Integration StepsPhone System RequirementsCisco Unity Server Configuration for 24 or Fewer Ports Configuration for 25 to 48 PortsConfiguration for 49 to 72 Ports Integration DescriptionPBXLink Box Connections Integration Features Number of Voice Messaging Ports to InstallProgramming the Avaya Definity/PBXLink Phone System Number of Voice Messaging Ports That Will Answer CallsTo program the Avaya Definity/PBXLink phone system Option SettingOption Button Assignment Setting Call-apprNormal Inspect Call-apprFeature Button Number Setting Abrdg-appr Extn 1st voice mail extensionAbrdg-appr Extn 2nd voice mail extension Abrdg-appr Extn 3rd voice mail extensionAbrdg-appr Extn 4th voice mail extension Abrdg-appr Extn 7th voice mail extensionEvery third remaining voice mail extension Abrdg-appr Extn 5th voice mail extensionCOR EnterVector Definition Options for Call Vector Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity To set up user phones To Update the PBXLink Box Firmware Setting up the PBXLink BoxClick PBXLinkFirmwareUpdate To set up the PBXLink box Select Configuration and press EnterTo set up the port LTNs for three PBXLink digital ports To set up the port LTNs for two PBXLink digital portsLTN Number Voice Messaging Port Value 0007 Configuring Cisco Unity for the Integration To confirm that the integration is enabledGo to System Licensing Licensed Features Switch Parameter Required SettingTesting the Integration To Set Up the Test ConfigurationTo Test an External Call with Release Transfer To Test an Internal Call with Release TransferTo Return Example Subscriber to the Default Settings To Set Up Supervised Transfer on Cisco UnityTo Test Supervised Transfer Integrating a Secondary Server for Cisco Unity Failover RequirementsTo Set Up the Secondary Server for Failover Setting Up the Secondary Server for FailoverIntegration Description Integration Steps When No Phone Systems Are Installed Dual Phone System Integration OverviewReinstall the TSP. See the To Reinstall the TSP procedure on Changing Cisco Unity Administrator Settings Go to System Switch IP Switch To specify switch settings for Cisco CallManagerTo Modify Voice Port Settings Page Changing the Number of Installed Ports To Remove the Existing TSPSetting Up Cisco Unity to Remap Extension Numbers About the Remapping FeatureTo Reinstall the TSP To Remap Extension Numbers Wildcard Syntax and ExamplesRule Original Number New Number To Set the Port Assignments in the Registry System Configuration Settings ConventionsConvention Description Ctrl-Alt-DeleteCisco.com Obtaining DocumentationDocumentation DVD Cisco Product Security Overview Documentation FeedbackOrdering Documentation Obtaining Technical Assistance Reporting Security Problems in Cisco ProductsCisco Technical Support Website Submitting a Service Request Definitions of Service Request SeverityObtaining Additional Publications and Information