![BEFORE REQUESTING SERVICE](/images/new-backgrounds/31106/31106119x1.webp)
BEFORE REQUESTING SERVICE
WARNING Electrical Shock or Personal Injury Hazard
Disconnect the electrical supply before servicing or cleaning the vacuum cleaner. Failure to do so could result in electrical shock or personal injury from vacuum cleaner suddenly starting.
Review this chart to find
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| PROBLEM |
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| POSSIBLE CAUSE |
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| POSSIBLE SOLUTION |
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| Vacuum Cleaner |
| 1. Unplugged at wall outlet. | 1. | Plug in firmly, turn on vacuum | |||||||
| won’t run. |
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| cleaner. | ||||
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| 2. | Tripped circuit breaker/blown fuse | 2. | Reset circuit breaker or replace | ||||||
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| at household service panel. |
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| fuse. | ||||
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| 3. | Thermal protector tripped. | 3. | Allow to cool | ||||||
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| thermal protector will reset itself. | |||
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| 4. | Defective wall outlet. | 4. | Check with a good appliance or | ||||||
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| lamp. Have outlet properly | |||
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| serviced. | |||
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| Poor job of dirt | 1. | Full or clogged dust bin. | 1. | Empty dust bin. | |||||||
| pick up | 2. | Worn agitator. | 2. | Take to your nearest Panasonic | |||||||
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| Service Center. | |||
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| 3. | Clogged nozzle. | 3. | Check for clogs. | ||||||
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| 4. | Clogged hose. | 4. | Check for clogs. | ||||||
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| 5. | Hole in hose. | 5. | Take to your nearest Panasonic | ||||||
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| Service Center. | |||
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| 6. | Broken belt | 6. | Replace belt. | ||||||
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| 7. | Motor protection system activated. | 7. Check for clogs. | |||||||
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| 8. | Dirty filters. | 8. | Clean or change primary filter | ||||||
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| and/or change exhaust filter. | |||
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| 9. | Dust bin not assembled | 9. | Remove dust bin and reinstall. | ||||||
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| correctly. |
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| Light won’t work. | 1. | Burned out light bulb. | 1. | Change light bulb. | |||||||
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| Agitator does not turn. | 1. | Carpet/Bare floor selector in | 1. | Select CARPET position. | |||||||
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| Bare Floor position |
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| 2. | Broken belt. | 2. | Replace belt. | ||||||
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| Air flow restricted | 1. | Tool use restricts air flow. | 1. | Check tools for fuzz, lint, pet | |||||||
| with attachment use. |
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| hair or other debris. | ||||
| Sound changes. | 2. | New carpet fuzz clogged air path. | 2. | See CLOG REMOVAL section | |||||||
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| and clean hose. |
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