Lucent Technologies Release 3 Version 8 manual

Page 111

Administering the Switch for CMS High Availability Systems

CentreVu CMS R3V8 High Availability

 

 

 

 

Connectivity, Upgrade and Administration

 

Administering the Definity Switch

 

4-17

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Field

 

Definition

 

 

 

 

 

 

 

 

 

 

 

 

 

Route Number

If the link between the switch and the CMS

 

 

 

 

computer is a dedicated link through a hub,

 

 

 

 

you only need to assign one IP route. If you

 

 

 

 

are going through a router, you must set up

 

 

 

 

IP route 1 from the switch to the router, and

 

 

 

 

then set up IP route 2 from the switch to the

 

 

 

 

CMS computer. The example above shows a

 

 

 

 

simple IP route.

 

 

 

 

 

 

 

 

Destination Node

This field represents the node name of the

 

 

 

 

destination for this route. You would typically

 

 

 

 

enter the node name for the CMS computer

 

 

 

 

or a router, depending on your configuration.

 

 

 

 

 

 

 

 

Gateway

Enter the node name of the gateway by

 

 

 

 

which the destination node is reached for this

 

 

 

 

route. This is either the local C-LAN port or

 

 

 

 

the first intermediate node between the

 

 

 

 

C-LAN port and the final destination. For

 

 

 

 

example, if there were one or more routers

 

 

 

 

between the C-LAN port and the final

 

 

 

 

destination node (the CMS computer), the

 

 

 

 

gateway would be the node name of the first

 

 

 

 

router.

 

 

 

 

 

 

 

 

C-LAN Board

Enter the equipment location of the CLAN

 

 

 

 

circuit pack that provides this route.

 

 

 

 

 

 

 

 

Metric

Specifies the complexity of this IP route.

 

 

 

 

Enter

0 if there are no intermediate nodes

 

 

 

 

between the switch C-LAN port and the

 

 

 

 

ethernet port on the CMS computer. A metric

 

 

 

 

value of 1 is used only on a switch that has

 

 

 

 

more than one C-LAN circuit pack installed.

 

 

 

 

See DEFINITY ECS Administration for

 

 

 

 

Network Connectivity for more information

 

 

 

 

about using this field.

 

 

 

 

 

 

 

 

Route Type

Specifies whether the route is host or

 

 

 

 

network (default). Use a Host route to get to

 

 

 

 

a specific IP address. Use a Network route to

 

 

 

 

get to a subnet.

 

 

 

 

 

 

 

Image 111
Contents CentreVu Call Management System Comments Table of Contents Page Page Page Overview IntroductionSupported CMS Platform Combinations Supported Definity SwitchesRequired and Optional Software Software Customer Special Upgrade ConsiderationsGeneral Roles and Responsibilities Chapter Task TechnicianCustomer-Specific Roles and Responsibilities Technician Support for U.S. and Canada CentreVu CMS HelplinesNo switch-over Server Switch-Over OptionsBasic Configuration Rules Customized software switch-overManual server switch-overs Connecting Blocks Planning for LAN Switch Links Overview Ethernet Ports on a CMS Computer Connecting to the Definity SwitchOverview Connectivity OptionsConnecting with a 10Base-T Hub RJ45 UTP Category 5 modular cord Quantity Description ComcodeCabling Diagram LAN via 10Base-T Hub Upgrading CMS to the High Availability Option HA Upgrade ScenariosHA Upgrade Scenarios Overview HA Upgrade Procedure HA Upgrade Scenarios HA Upgrade Scenarios Verifying the Tape Drive on an Enterprise 3000 Server Tape Verification ProcedurePrerequisites Performing a Cmsadm BackupBackup Filesystem Pkginstall Xxxxxxx blocks Performing a Cmsadm Backup Performing a Full Maintenance Backup Performing a Maintenance Backup Administration Data Only System responds Overview Prerequisites Setting Up CMS on an HA ServerOverview Setting AuthorizationsProgram responds ProcedurePurchased version is R3V8. Is this correct? y/n Authorize use of external application feature? y/n Default n Purchased Non-EAS Switch Agent Number of Split or Skill MembersCapabilities/capacities authorized date/time Overview Procedure Setting Up Data Storage ParametersSetting Up CMS on an HA Server Setting Up CMS on an HA Server Prerequisites Setting Up a LAN for Switch ConnectionsEditing ProceduresFile Setting Up the CMS Application Setup MethodsOverview Prerequisites Overview ProcedureIf system setup has already been done, the program responds Enter 4 to select Setup optionPress enter to accept the default. The program responds Is Vectoring enabled on the switch? y/n Enter the local port assigned to switch Enter 2 to select TCP/IP Program responds Enter the number of shifts. The program responds Number of trunk groups Enter the number of vectors. The program responds Tail /cms/install/logdir/admin.log Editing the File Setting Up CMS Using a Unix Flat FileCms3 192.168.2.2 0800AM # Definity-G3V5/Definity-R6/R7/Definity-R8 Flat File Enter 2 to select the flat file option. The program responds Tail -f /cms/install/logdir/admin.log Installing Feature Packages Installing Forecasting PackageOverview Prerequisites Procedure Authorizations on Select the pkginstall option. The program responds Forecasting package installed date/time Installing External Call History Package R3V Backup Filesystem backup Pkginstall Printers, and Modems 585-215-874. The program responds Number of call segments to buffer for ACD xxxxx Package on Hardware Platform Port a Port B Setting Up the Remote ConsoleRedirecting the Remote Console Port to the Modem Redirect the console back to the local console by entering Setting Up the Alarm Originator Setting Up the NTSConfiguring Eeprom configuration information Flash self-boot image Enter 1 to erase EEPROM. The program responds Enter N. The program returns to the monitor prompt For the 64- port NTS, the boot file name is Migrating CMS System Administration Data to the New Server Creating an Alternate Boot Device for Mirrored SystemsMigrating CMS System Administration Data to the New Server Checking the Archive Interval Performing an Incremental Maintenance Backup Administering the SwitchUpgrade the Original CMS Server Migrating CMS Historical Data to the New HA Server Migrate Administration Data Migrating Administration Data Back Onto the Original ServerMigrating Administration Data Back Onto the Original Server Performing a New Full Maintenance Backup and Restore These error messages can be ignored Performing Cmsadm Backups on the HA Servers Multiple ACDs Switches on HA Systems Setting Up Version and Release ValuesAdjunct CMS Overview Determining Switch/CMS CompatibilityDefinity Switch Administration AdministrationField Definition Setting the Switch VersionCall Center Optional Features Setting the Call Center ReleaseCall Center System Parameters Agent and Call Selection Setting Adjunct CMS ReleaseAdministering the Definity Switch Setting Up the Link on the CMS ComputerOverview Administering LAN Connection Form Purpose Adding a Second Packet Interface Administering the Definity Switch Node Names Adding Node Names and IP AddressesProcedure. See CentreVu CMS Software Adding a C-LAN IP Interface LAN Adding an Ethernet Data Module Processor Channel Assignment Adding Processor Interface ChannelsFrom a gateway for example, a router to a network Adding IP RoutingAdministering the Switch for CMS High Availability Systems Administering the Switch for CMS High Availability Systems Index IndexIN-2