CentreVu CMS R3V8 High Availability
Connectivity, Upgrade and Administration
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Checking the Archive Interval | |
Administering the Switch | |
Performing an Incremental Maintenance Backup | |
Procedure | |
Upgrade the Original CMS Server | |
Migrating CMS Historical Data to the New HA Server | |
Migrating Administration Data Back Onto the Original Server . . . | |
Migrate the Administration Data | |
Performing a New Full Maintenance Backup and Restore | |
Performing the Full Maintenance backup on the new HA server . | |
Restoring historical data to the original server | |
Procedure | |
Performing CMSADM Backups on the HA Servers | |
Administering the Switch for CMS High Availability Systems | |
Overview | |
Multiple ACDs (Switches) on HA Systems | |
Setting Up Version and Release Values | |
Overview | |
Determining Switch/CMS Compatibility | |
Setting the Switch Version | |
Setting the Call Center Release | |
Setting the Adjunct CMS Release | |
Setting Up the Link on the CMS Computer | |
Administering the Definity Switch | |
Overview | |
Administering the LAN Connection | |
Index |