Upgrading CMS to the High Availability Option | CentreVu CMS R3V8 High Availability |
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| Connectivity, Upgrade and Administration |
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Setting Up CMS on an HA Server |
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# Number of shifts
1
# Enter the start time for shift 1 (hh:mmXM):
08:00AM
# Enter the stop time for shift 1 (hh:mmXM):
05:00PM
#Number of agents logged into all splits/skills during
#shift 1
100
#Enter the start time for shift 2 (hh:mmXM):
#Enter the stop time for shift 2 (hh:mmXM):
#Number of agents logged into all splits/skills during
#shift 2
#Enter the start time for shift 3 (hh:mmXM):
#Enter the stop time for shift 3 (hh:mmXM):
#Number of agents logged into all splits/skills during
#shift 3
#Enter the start time for shift 4 (hh:mmXM):
#Enter the stop time for shift 4 (hh:mmXM):
#Number of agents logged into all splits/skills during
#shift 4
#Maximum number of trunk groups based on switch type:
# Release(s) | Value | |
# | 666 | |
# | 666 |
# Number of trunk groups
20
# Maximum number of trunks based on switch type:
# Release(s) | Value | |
# | 4000 | |
# | 4000 | |
# | Number of trunks |
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100