IBM R2E2 manual Configure the technology pack, Cd /opt/datamart

Page 50

Chapter 4: Configuring the technology pack

— An X Window server on the DataMart server.

Note: (Tivoli Netcool/Proviso pre-v4.4.3) If there is no graphics card on the DataMart server, you can install the Xvfb virtual frame buffer package to provide X Window services, as described in the IBM Tivoli Netcool/Proviso Installation Guide.

—Access to the SilverStream server.

—Access to the DataChannel server.

•Have completed the following tasks:

—Reviewed the release notes for the current technology pack.

Important: Release notes contain important information you need to consider before installing a technology pack. They also contain information on specific patches that need to be installed before you configure a technology pack.

—Installed the current version of the Tivoli Netcool/Proviso components, as described in the IBM Tivoli Netcool/Proviso Installation Guide.

—Installed the MIB-II Technology Pack.

Note: The MIB-II Technology Pack is a stand-alone technology pack that is contained in its own jar file.

— Installed the Cisco IP Telephony Technology Pack.

Note: Installation instructions for a technology pack can be found in the Appendices of the IBM Tivoli Netcool/Proviso Installation Guide (covers core and technology packs).

Upgrade instructions for a technology pack can be found in Chapter 3 of the IBM Tivoli Netcool/Proviso Upgrade Guide (covers core and technology packs).

Localization is done automatically during installation of the technology pack.

—Configured at least one DataChannel.

—Configured a UBA bulk collector subchannel.

—Configured an SNMP collector subchannel.

—Created a user account on the server where the ProvisoCUCM application is installed, so that the CUCM can FTP the CDR/CMR data stream back to the ProvisoCUCM application.

Note: This technology pack contains a Java application, ProvisoCUCM, that sends data requests to CUCM servers. The ProvisoCUCM application requires the Java 2 Enterprise Edition (JRE 1.5 J2EE).

Starting with the Cisco IP Telephony 2.4.0.0 Technology Pack, the ProvisoCUCM application supports multiple Perfmon host collection for a single instance of the ProvisoCUCM application.

Configure the technology pack

To configure the Cisco IP Telephony Technology Pack, follow these steps:

1.Load the DataMart environment.

To load the shell with the DataMart environment, follow these steps:

1-a. Log in to the DataMart server as pvuser.

1-b. Change your working directory to the DataMart home directory (/opt/datamart, by default), using the following command:

cd /opt/datamart

46

IBM Tivoli Netcool/Proviso Cisco IP Telephony 2.4.0.0 Technology Pack

Page 49 Page 51
Image 50
Page 49 Page 51
Contents IBM Copyright IBM Corp Contents Contents Audience OrganizationTivoli Netcool/Proviso product suite Tivoli Netcool/Proviso documentationOverview Summary of Device TechnologyCategories of Service Reporting Sources of Collected Data Source of Collected Data Collection TypeTroubleshooting Note for SQL Requests Port for SQL AccessDevices and Services Snmp Access PrerequisitesSupported MIBs Bulk input file formatsBulk input file schema Bulk input file nameBulk adaptor design files Devices and Services Supported Reports and KPIs Reporter setsReporter set summary Reporter set tree Reporter set contents Cluster Call Distribution Group Cluster Quality ResourceCluster Call Distribution Resource Cluster Utilization Group Top 10 Cluster Call CompletionCluster Quality Group Cluster VoiceMail Usage Resource Top 10 Cluster Number of ErrorsTop 10 Cluster Number of Calls Cluster IP vs Legacy ResourceExtension CDR Utilization Resource Cluster Utilization MLH ResourceCluster Erlang-B Group CDR Quality ResourceTop 10 CDR Number of Calls Top 10 CDR Number of ErrorsCDR Call Distribution Resource Top 10 CDR Call Duration CDR VoiceMail Usage ResourceTop 10 CDR Call Completion CDR Quality GroupFactor Group CDR Call Distribution GroupFactor Factor Resource Codec Errors on Cluster by Codec Top 10 CDR K-FactorCCM Sql Server Group CallManager Server CCM Server Quality ResourceCCM Sql Server Resource Pstn Gateway E1/T1 Interface Utilization Resource Pstn Gateway Interface Top 10 E1/T1 Utilization ResourcePstn Gateway E1/T1Availability Resource Device Pstn Gateway Device Quality ResourceMedia Devices Media Device Resource Pstn Gateway Availability ResourceDSP Card Pstn Gateway DSP Card Resource Media Device GroupGatekeeper Device Quality Resource Gatekeeper Availability Resource Detail Chart Gatekeeper Availability ResourceGatekeeper Interface Utilization Resource Gatekeeper Interface Utilization Resource Detail ChartGatekeeper Interface Availability Resource Perfmon Perfmon Active Calls ResourcePerfmon Security Resource Perfmon Active Calls GroupPerfmon Security Group Perfmon MOH Resource Perfmon Pstn ResourcePerfmon Pstn Group Perfmon MOH GroupKey performance indicators Key performance indicatorsCCR Supported Reports and KPIs Key performance indicators ClusterLocalCall Key performance indicators ICR Unknown or unsupported protocol Mlqk MOS SCS Key performance indicators Configuring the technology pack Before you beginConfigure the technology pack Cd /opt/datamartOpt/datamart/dataMart.env Pvm YourDataSource1 Driver=PVmsss20.so Generates output from a CDR file and its associated CMR file If true, ProvisoCUCM requests CDR and CMR data from the Cucm Request DataChannel host that requested them Report navigation by customer Name you pass to the object Tivoli Netcool/Proviso v4.4.3 and later Where Datachannelhome Specifies the channel number for example, 1 that you Success message Meaning Syntax item Verifying resources Device.instance.schema.parametername Component InstancesDescription ValueVoipciscoipt Instances VOIPCISCOIPT.CCMINPUT.DELETEONACQUIRE VOIPCISCOIPT.CCMINPUT.URI VOIPCISCOIPT.CDRINPUT.DELETEONACQUIRE VOIPCISCOIPT.CDRINPUT.URI VOIPCISCOIPT.DESIGNFILE VOIPCISCOIPT.DESIGNFILE VOIPCISCOIPT.INPUTDIRECTORY VOIPCISCOIPT.INPUTDIRECTORY VOIPCISCOIPT.INPUTFTPPASSWORD VOIPCISCOIPT.INPUTFTPUSERNAME VOIPCISCOIPT.INPUTHOST VOIPCISCOIPT.INPUTHOST VOIPCISCOIPT.INPUTUSESECUREFTP VOIPCISCOIPT.INPUTUSESECUREFTP VOIPCISCOIPTPERFMON.DESIGNFILE VOIPCISCOIPTPERFMON.INPUTDIRECTORY VOIPCISCOIPTPERFMON.INPUTFTPPASSWORD VOIPCISCOIPTPERFMON.INPUTFTPUSERNAME VOIPCISCOIPTPERFMON.INPUTHOST VOIPCISCOIPTPERFMON.INPUTUSESECUREFTP VOIPCISCOIPTPERFMON.PERFMON.DELETEONACQUIRE VOIPCISCOIPTPERFMON.PERFMON.URI Template file name and location Pack-specific UBA parametersAdditional information about UBA parameters UBA Parameter Value MeaningURI DbusernameExample UBA.1.101.VOIPCISCOIPT.CCMINPUT.DELETEONACQUIRE=false Page Page Trademarks Copyright IBM Corp Page Additional Copyright Information Tcl 8.3.3, Combat/TCL 0.7.3, Combat/TCL 0.7.5, TclX 8.3, TKAdditional Copyright information BLT 2.4u Scotty 2.8, incrTCL 3.0, incr TCLUCD Snmp Jdom Regex 1.1aXwpick Page IBM
Top Page Image Contents