IBM R2E2 manual Additional Copyright Information

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Additional Copyright Information

The following copyright information is for software used by Tivoli Netcool/Proviso.

Tcl 8.3.3, Combat/TCL 0.7.3, Combat/TCL 0.7.5, TclX 8.3, TK 8.3.3

This software is copyrighted by the Regents of the University of California, Sun Microsystems, Inc., Scriptics Corporation, and other parties. The following terms apply to all files associated with the software unless explicitly disclaimed in individual files.

The authors hereby grant permission to use, copy, modify, distribute, and license this software and its documentation for any purpose, provided that existing copyright notices are retained in all copies and that this notice is included verbatim in any distributions. No written agreement, license, or royalty fee is required for any of the authorized uses. Modifications to this software may be copyrighted by their authors and need not follow the licensing terms described here, provided that the new terms are clearly indicated on the first page of each file where they apply.

IN NO EVENT SHALL THE AUTHORS OR DISTRIBUTORS BE LIABLE TO ANY PARTY FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF THIS SOFTWARE, ITS DOCUMENTATION, OR ANY DERIVATIVES THEREOF, EVEN IF THE AUTHORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

THE AUTHORS AND DISTRIBUTORS SPECIFICALLY DISCLAIM ANY WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. THIS SOFTWARE IS PROVIDED ON AN "AS IS" BASIS, AND THE AUTHORS AND DISTRIBUTORS HAVE NO OBLIGATION TO PROVIDE MAINTENANCE, SUPPORT, UPDATES, ENHANCEMENTS, OR MODIFICATIONS.

GOVERNMENT USE: If you are acquiring this software on behalf of the U.S. government, the Government shall have only "Restricted Rights" in the software and related documentation as defined in the Federal Acquisition Regulations (FARs) in Clause 52.227.19 (c) (2). If you are acquiring the software on behalf of the Department of Defense, the software shall be classified as "Commercial Computer Software" and the Government shall have only "Restricted Rights" as defined in Clause 252.227-7013 (c)

(1)of DFARs. Notwithstanding the foregoing, the authors grant the U.S. Government and others acting in its behalf permission to use and distribute the software in accordance with the terms specified in this license.

SCOTTY Stack

This software is copyrighted by Juergen Schoenwaelder, the Technical University of Braunschweig, the University of Twente, and other parties. The following terms apply to all files associated with the software unless explicitly disclaimed in individual files.

The authors hereby grant permission to use, copy, modify, distribute, and license this software and its documentation for any purpose, provided that existing copyright notices are retained in all copies and that this notice is included verbatim in any distributions. No written agreement, license, or royalty fee is required for any of the authorized uses. Modifications to this software may be copyrighted by their authors and need not follow the licensing terms described here, provided that the new terms are clearly indicated on the first page of each file where they apply.

IN NO EVENT SHALL THE AUTHORS OR DISTRIBUTORS BE LIABLE TO ANY PARTY FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF THIS SOFTWARE, ITS DOCUMENTATION, OR ANY DERIVATIVES THEREOF, EVEN IF THE AUTHORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

THE AUTHORS AND DISTRIBUTORS SPECIFICALLY DISCLAIM ANY WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. THIS SOFTWARE IS PROVIDED ON AN “AS IS” BASIS, AND THE AUTHORS AND

IBM Tivoli Netcool/Proviso Cisco IP Telephony 2.4.0.0 Technology Pack

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Contents IBM Copyright IBM Corp Contents Contents Organization AudienceTivoli Netcool/Proviso documentation Tivoli Netcool/Proviso product suiteSummary of Device Technology OverviewCategories of Service Reporting Source of Collected Data Collection Type Sources of Collected DataPort for SQL Access Troubleshooting Note for SQL RequestsDevices and Services Prerequisites Snmp AccessBulk input file formats Supported MIBsBulk input file name Bulk input file schemaBulk adaptor design files Devices and Services Reporter sets Supported Reports and KPIsReporter set summary Reporter set tree Reporter set contents Cluster Call Distribution Resource Cluster Quality ResourceCluster Call Distribution Group Cluster Quality Group Top 10 Cluster Call CompletionCluster Utilization Group Cluster IP vs Legacy Resource Top 10 Cluster Number of ErrorsTop 10 Cluster Number of Calls Cluster VoiceMail Usage ResourceCDR Quality Resource Cluster Utilization MLH ResourceCluster Erlang-B Group Extension CDR Utilization ResourceCDR Call Distribution Resource Top 10 CDR Number of ErrorsTop 10 CDR Number of Calls CDR Quality Group CDR VoiceMail Usage ResourceTop 10 CDR Call Completion Top 10 CDR Call DurationFactor Factor Resource CDR Call Distribution GroupFactor Group Top 10 CDR K-Factor Codec Errors on Cluster by CodecCCM Sql Server Resource CallManager Server CCM Server Quality ResourceCCM Sql Server Group Device Pstn Gateway Device Quality Resource Pstn Gateway Interface Top 10 E1/T1 Utilization ResourcePstn Gateway E1/T1Availability Resource Pstn Gateway E1/T1 Interface Utilization ResourceMedia Device Group Pstn Gateway Availability ResourceDSP Card Pstn Gateway DSP Card Resource Media Devices Media Device ResourceGatekeeper Device Quality Resource Gatekeeper Availability Resource Gatekeeper Availability Resource Detail ChartPerfmon Perfmon Active Calls Resource Gatekeeper Interface Utilization Resource Detail ChartGatekeeper Interface Availability Resource Gatekeeper Interface Utilization ResourcePerfmon Security Group Perfmon Active Calls GroupPerfmon Security Resource Perfmon MOH Group Perfmon Pstn ResourcePerfmon Pstn Group Perfmon MOH ResourceKey performance indicators Key performance indicatorsCCR Supported Reports and KPIs Key performance indicators ClusterLocalCall Key performance indicators ICR Unknown or unsupported protocol Mlqk MOS SCS Key performance indicators Before you begin Configuring the technology packCd /opt/datamart Configure the technology packOpt/datamart/dataMart.env Pvm YourDataSource1 Driver=PVmsss20.so Generates output from a CDR file and its associated CMR file If true, ProvisoCUCM requests CDR and CMR data from the Cucm Request DataChannel host that requested them Report navigation by customer Name you pass to the object Tivoli Netcool/Proviso v4.4.3 and later Where Datachannelhome Specifies the channel number for example, 1 that you Success message Meaning Syntax item Verifying resources Device.instance.schema.parametername Value InstancesDescription ComponentVoipciscoipt Instances VOIPCISCOIPT.CCMINPUT.DELETEONACQUIRE VOIPCISCOIPT.CCMINPUT.URI VOIPCISCOIPT.CDRINPUT.DELETEONACQUIRE VOIPCISCOIPT.CDRINPUT.URI VOIPCISCOIPT.DESIGNFILE VOIPCISCOIPT.DESIGNFILE VOIPCISCOIPT.INPUTDIRECTORY VOIPCISCOIPT.INPUTDIRECTORY VOIPCISCOIPT.INPUTFTPPASSWORD VOIPCISCOIPT.INPUTFTPUSERNAME VOIPCISCOIPT.INPUTHOST VOIPCISCOIPT.INPUTHOST VOIPCISCOIPT.INPUTUSESECUREFTP VOIPCISCOIPT.INPUTUSESECUREFTP VOIPCISCOIPTPERFMON.DESIGNFILE VOIPCISCOIPTPERFMON.INPUTDIRECTORY VOIPCISCOIPTPERFMON.INPUTFTPPASSWORD VOIPCISCOIPTPERFMON.INPUTFTPUSERNAME VOIPCISCOIPTPERFMON.INPUTHOST VOIPCISCOIPTPERFMON.INPUTUSESECUREFTP VOIPCISCOIPTPERFMON.PERFMON.DELETEONACQUIRE VOIPCISCOIPTPERFMON.PERFMON.URI Pack-specific UBA parameters Template file name and locationUBA Parameter Value Meaning Additional information about UBA parametersDbusername URIExample UBA.1.101.VOIPCISCOIPT.CCMINPUT.DELETEONACQUIRE=false Page Page Trademarks Copyright IBM Corp Page Tcl 8.3.3, Combat/TCL 0.7.3, Combat/TCL 0.7.5, TclX 8.3, TK Additional Copyright InformationAdditional Copyright information Scotty 2.8, incrTCL 3.0, incr TCL BLT 2.4uUCD Snmp Regex 1.1a JdomXwpick Page IBM