IBM R2E2 manual Tivoli Netcool/Proviso v4.4.3 and later

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Chapter 4: Configuring the technology pack

11.Run the initial SNMP inventory and initiate a discovery.

An inventory collects data about the network resources that the technology pack monitors. After you install an SNMP technology pack, you must create an inventory profile using the Inventory Tool Wizard and then initiate a discovery by executing the inventory profile using the Inventory Tool.

Running the initial inventory against SNMP objects is an intricate task and unfortunately beyond the scope of this configuration chapter. For instructions on using the Inventory Tool Wizard to create an inventory profile, and the Inventory Tool to execute the inventory profile, see the IBM Tivoli Netcool/Proviso DataMart Configuration Guide.

12.Edit pack-specific UBA parameters, based on the following Tivoli Netcool/Proviso platforms:

Tivoli Netcool/Proviso v4.4.3 and later

Tivoli Netcool/Proviso pre-v4.4.3

Tivoli Netcool/Proviso v4.4.3 and later

In this release of Tivoli Netcool/Proviso, you were instructed to modify the technology pack-specific UBA parameters when you installed the Cisco IP Telephony Technology Pack, using the Topology Editor. If you did not modify the UBA parameters with site-specific values or you want to make additional edits, you can do so now. Otherwise, you can go to the next step.

See the Installing Technology Packs chapter of the IBM Tivoli Netcool/Proviso Installation Guide for more information.

Tivoli Netcool/Proviso pre-v4.4.3

The Cisco IP Telephony Technology Pack requires specific UBA parameters that are not in the dc.cfg file. The DataChannel installer creates a dc.cfg file in the DATA_CHANNEL_HOME/conf directory (/opt/datachannel/conf, by default). These pack-specific parameters were delivered in a template file called voip_cisco_ipt_sample_dc.cfg.

The best practice on adding these pack-specific parameters to the dc.cfg file is to:

Edit the pack-specific UBA parameters in the template file with site-specific values.

Manually add them to the dc.cfg file.

To edit the pack-specific UBA parameters in the template file with site-specific values, follow these steps:

12-a. On the DataChannel server, change your working directory to the DATA_CHANNEL_HOME/scripts/voip_cisco_ipt directory by entering the following command, replacing DATA_CHANNEL_HOME with the DataChannel home directory (/opt/datachannel, by default):

cd DATA_CHANNEL_HOME/scripts/voip_cisco_ipt

12-b. Make a backup copy of the voip_cisco_ipt_sample_dc.cfg template file, by entering the following command:

cp voip_cisco_ipt_sample_dc.cfg voip_cisco_ipt_sample_dc.cfg.ORIG

12-c. In a text editor, open the voip_cisco_ipt_sample_dc.cfg template file for editing.

12-d. Edit the pack-specific UBA parameters according to the instructions provided in Appendix B, Template file (Tivoli Netcool/Proviso pre-v4.4.3 only)

12-e. When you are satisfied with your edits, write (but do not quit) the voip_cisco_ipt_sample_dc.cfg template file.

Important: Editing the dc.cfg file is a nontrivial task and prone to error. Take your time and check your work carefully.

To manually add the pack-specific UBA parameters to the dc.cfg file, follow these steps:

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IBM Tivoli Netcool/Proviso Cisco IP Telephony 2.4.0.0 Technology Pack

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Contents IBM Copyright IBM Corp Contents Contents Audience OrganizationTivoli Netcool/Proviso product suite Tivoli Netcool/Proviso documentationOverview Summary of Device TechnologyCategories of Service Reporting Sources of Collected Data Source of Collected Data Collection TypeTroubleshooting Note for SQL Requests Port for SQL AccessDevices and Services Snmp Access PrerequisitesSupported MIBs Bulk input file formatsBulk input file schema Bulk input file nameBulk adaptor design files Devices and Services Supported Reports and KPIs Reporter setsReporter set summary Reporter set tree Reporter set contents Cluster Quality Resource Cluster Call Distribution ResourceCluster Call Distribution Group Top 10 Cluster Call Completion Cluster Quality GroupCluster Utilization Group Top 10 Cluster Number of Errors Top 10 Cluster Number of CallsCluster VoiceMail Usage Resource Cluster IP vs Legacy ResourceCluster Utilization MLH Resource Cluster Erlang-B GroupExtension CDR Utilization Resource CDR Quality ResourceTop 10 CDR Number of Errors CDR Call Distribution ResourceTop 10 CDR Number of Calls CDR VoiceMail Usage Resource Top 10 CDR Call CompletionTop 10 CDR Call Duration CDR Quality GroupCDR Call Distribution Group Factor Factor ResourceFactor Group Codec Errors on Cluster by Codec Top 10 CDR K-FactorCallManager Server CCM Server Quality Resource CCM Sql Server ResourceCCM Sql Server Group Pstn Gateway Interface Top 10 E1/T1 Utilization Resource Pstn Gateway E1/T1Availability ResourcePstn Gateway E1/T1 Interface Utilization Resource Device Pstn Gateway Device Quality ResourcePstn Gateway Availability Resource DSP Card Pstn Gateway DSP Card ResourceMedia Devices Media Device Resource Media Device GroupGatekeeper Device Quality Resource Gatekeeper Availability Resource Detail Chart Gatekeeper Availability ResourceGatekeeper Interface Utilization Resource Detail Chart Gatekeeper Interface Availability ResourceGatekeeper Interface Utilization Resource Perfmon Perfmon Active Calls ResourcePerfmon Active Calls Group Perfmon Security GroupPerfmon Security Resource Perfmon Pstn Resource Perfmon Pstn GroupPerfmon MOH Resource Perfmon MOH GroupKey performance indicators Key performance indicatorsCCR Supported Reports and KPIs Key performance indicators ClusterLocalCall Key performance indicators ICR Unknown or unsupported protocol Mlqk MOS SCS Key performance indicators Configuring the technology pack Before you beginConfigure the technology pack Cd /opt/datamartOpt/datamart/dataMart.env Pvm YourDataSource1 Driver=PVmsss20.so Generates output from a CDR file and its associated CMR file If true, ProvisoCUCM requests CDR and CMR data from the Cucm Request DataChannel host that requested them Report navigation by customer Name you pass to the object Tivoli Netcool/Proviso v4.4.3 and later Where Datachannelhome Specifies the channel number for example, 1 that you Success message Meaning Syntax item Verifying resources Device.instance.schema.parametername Instances DescriptionComponent ValueVoipciscoipt Instances VOIPCISCOIPT.CCMINPUT.DELETEONACQUIRE VOIPCISCOIPT.CCMINPUT.URI VOIPCISCOIPT.CDRINPUT.DELETEONACQUIRE VOIPCISCOIPT.CDRINPUT.URI VOIPCISCOIPT.DESIGNFILE VOIPCISCOIPT.DESIGNFILE VOIPCISCOIPT.INPUTDIRECTORY VOIPCISCOIPT.INPUTDIRECTORY VOIPCISCOIPT.INPUTFTPPASSWORD VOIPCISCOIPT.INPUTFTPUSERNAME VOIPCISCOIPT.INPUTHOST VOIPCISCOIPT.INPUTHOST VOIPCISCOIPT.INPUTUSESECUREFTP VOIPCISCOIPT.INPUTUSESECUREFTP VOIPCISCOIPTPERFMON.DESIGNFILE VOIPCISCOIPTPERFMON.INPUTDIRECTORY VOIPCISCOIPTPERFMON.INPUTFTPPASSWORD VOIPCISCOIPTPERFMON.INPUTFTPUSERNAME VOIPCISCOIPTPERFMON.INPUTHOST VOIPCISCOIPTPERFMON.INPUTUSESECUREFTP VOIPCISCOIPTPERFMON.PERFMON.DELETEONACQUIRE VOIPCISCOIPTPERFMON.PERFMON.URI Template file name and location Pack-specific UBA parametersAdditional information about UBA parameters UBA Parameter Value MeaningURI DbusernameExample UBA.1.101.VOIPCISCOIPT.CCMINPUT.DELETEONACQUIRE=false Page Page Trademarks Copyright IBM Corp Page Additional Copyright Information Tcl 8.3.3, Combat/TCL 0.7.3, Combat/TCL 0.7.5, TclX 8.3, TKAdditional Copyright information BLT 2.4u Scotty 2.8, incrTCL 3.0, incr TCLUCD Snmp Jdom Regex 1.1aXwpick Page IBM