IBM R2E2 manual Opt/datamart/dataMart.env

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Chapter 4: Configuring the technology pack

1-c. Load the shell with the DataMart environment, by sourcing the dataMart.env file, as follows:

. /opt/datamart/dataMart.env

Note: After you load the DataMart environment into the shell, the PVMHOME variable is set to the DataMart home directory, /opt/datamart by default. These instructions assume that this variable has been set.

2.Copy technology-specific files from the DataMart server to the DataChannel server.

Technology-specific files are used to associate a UBA technology pack with a specific instance of the UBA.

Note: While it is possible to install DataMart and DataChannel on the same server, in a typical installation these modules are installed on separate servers. If this is the case, use ftp to copy the technology-specific files. Otherwise, if DataMart and DataChannel are on the same server, use the cp command to copy the files to the appropriate DataChannel directory.

To copy technology-specific files to the DataChannel server, follow these steps:

2-a. Log in to the Tivoli Netcool/Proviso DataChannel server by entering the user name and password that you specified when installing and configuring a DataChannel. The default user name and password are pvuser and PV, respectively.

2-b. Change your working directory to the DATA_CHANNEL_HOME/scripts/voip_cisco_ipt directory by entering the following command, replacing DATA_CHANNEL_HOME with the DataChannel home directory (/opt/datachannel, by default):

$ cd DATA_CHANNEL_HOME/scripts/voip_cisco_ipt

2-c. Using the ftp utility in text mode, log into the DataMart server using the appropriate user name and password (pvuser and PV, by default).

2-d. Using the cd subcommand, change your working directory to the

$PVMHOME/APFiles/voip_cisco_ipt/datachannel/scripts/voip_cisco_ipt

directory.

2-e. Using the get subcommand, copy the Bulk Adaptor Design Files (*.js), scripts (if any), and other files (if any) from the DataMart server to the DataChannel server.

2-f.(Tivoli Netcool/Proviso pre-v4.4.3 only) Copy the voip_cisco_ipt_sample_dc.cfg template file as follows:

• Using the cd subcommand, change your working directory to the

$PVMHOME/APFiles/voip_cisco_ipt/datachannel/conf directory.

Using the get subcommand, copy the voip_cisco_ipt_sample_dc.cfg template file from the DataMart server to the DataChannel server.

2-g. Exit the ftp utility by entering the bye subcommand.

2-h. Verify that the technology-specific files are now located in the target directory as follows:

(Tivoli Netcool/Proviso v4.4.3 and later) Verify that the Bulk Adaptor Design Files (*.js), scripts (if any), other files (if any) are now located in the

DATA_CHANNEL_HOME/scripts/voip_cisco_ipt directory.

(Tivoli Netcool/Proviso pre-v4.4.3 only) Verify that the Bulk Adaptor Design Files (*.js), scripts (if any), other files (if any), and voip_cisco_ipt_sample_dc.cfg template file are now located in the DATA_CHANNEL_HOME/scripts/voip_cisco_ipt directory.

3.Activate data collection requests.

During installation of the technology pack, all predefined data collection requests are promoted to the database and set to inactive (that is, idle displays in the Active column of the Tivoli Netcool/Proviso DataMart Request Editor). You need to activate these predefined data collection requests using the Request Editor.

To set data collection requests to active, follow these steps:

IBM Tivoli Netcool/Proviso Cisco IP Telephony 2.4.0.0 Technology Pack

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Contents IBM Copyright IBM Corp Contents Contents Organization AudienceTivoli Netcool/Proviso documentation Tivoli Netcool/Proviso product suiteSummary of Device Technology OverviewCategories of Service Reporting Source of Collected Data Collection Type Sources of Collected DataPort for SQL Access Troubleshooting Note for SQL RequestsDevices and Services Prerequisites Snmp AccessBulk input file formats Supported MIBsBulk input file name Bulk input file schemaBulk adaptor design files Devices and Services Reporter sets Supported Reports and KPIsReporter set summary Reporter set tree Reporter set contents Cluster Quality Resource Cluster Call Distribution ResourceCluster Call Distribution Group Top 10 Cluster Call Completion Cluster Quality GroupCluster Utilization Group Cluster IP vs Legacy Resource Top 10 Cluster Number of ErrorsTop 10 Cluster Number of Calls Cluster VoiceMail Usage ResourceCDR Quality Resource Cluster Utilization MLH ResourceCluster Erlang-B Group Extension CDR Utilization ResourceTop 10 CDR Number of Errors CDR Call Distribution ResourceTop 10 CDR Number of Calls CDR Quality Group CDR VoiceMail Usage ResourceTop 10 CDR Call Completion Top 10 CDR Call DurationCDR Call Distribution Group Factor Factor ResourceFactor Group Top 10 CDR K-Factor Codec Errors on Cluster by CodecCallManager Server CCM Server Quality Resource CCM Sql Server ResourceCCM Sql Server Group Device Pstn Gateway Device Quality Resource Pstn Gateway Interface Top 10 E1/T1 Utilization ResourcePstn Gateway E1/T1Availability Resource Pstn Gateway E1/T1 Interface Utilization ResourceMedia Device Group Pstn Gateway Availability ResourceDSP Card Pstn Gateway DSP Card Resource Media Devices Media Device ResourceGatekeeper Device Quality Resource Gatekeeper Availability Resource Gatekeeper Availability Resource Detail ChartPerfmon Perfmon Active Calls Resource Gatekeeper Interface Utilization Resource Detail ChartGatekeeper Interface Availability Resource Gatekeeper Interface Utilization ResourcePerfmon Active Calls Group Perfmon Security GroupPerfmon Security Resource Perfmon MOH Group Perfmon Pstn ResourcePerfmon Pstn Group Perfmon MOH ResourceKey performance indicators Key performance indicatorsCCR Supported Reports and KPIs Key performance indicators ClusterLocalCall Key performance indicators ICR Unknown or unsupported protocol Mlqk MOS SCS Key performance indicators Before you begin Configuring the technology packCd /opt/datamart Configure the technology packOpt/datamart/dataMart.env Pvm YourDataSource1 Driver=PVmsss20.so Generates output from a CDR file and its associated CMR file If true, ProvisoCUCM requests CDR and CMR data from the Cucm Request DataChannel host that requested them Report navigation by customer Name you pass to the object Tivoli Netcool/Proviso v4.4.3 and later Where Datachannelhome Specifies the channel number for example, 1 that you Success message Meaning Syntax item Verifying resources Device.instance.schema.parametername Value InstancesDescription ComponentVoipciscoipt Instances VOIPCISCOIPT.CCMINPUT.DELETEONACQUIRE VOIPCISCOIPT.CCMINPUT.URI VOIPCISCOIPT.CDRINPUT.DELETEONACQUIRE VOIPCISCOIPT.CDRINPUT.URI VOIPCISCOIPT.DESIGNFILE VOIPCISCOIPT.DESIGNFILE VOIPCISCOIPT.INPUTDIRECTORY VOIPCISCOIPT.INPUTDIRECTORY VOIPCISCOIPT.INPUTFTPPASSWORD VOIPCISCOIPT.INPUTFTPUSERNAME VOIPCISCOIPT.INPUTHOST VOIPCISCOIPT.INPUTHOST VOIPCISCOIPT.INPUTUSESECUREFTP VOIPCISCOIPT.INPUTUSESECUREFTP VOIPCISCOIPTPERFMON.DESIGNFILE VOIPCISCOIPTPERFMON.INPUTDIRECTORY VOIPCISCOIPTPERFMON.INPUTFTPPASSWORD VOIPCISCOIPTPERFMON.INPUTFTPUSERNAME VOIPCISCOIPTPERFMON.INPUTHOST VOIPCISCOIPTPERFMON.INPUTUSESECUREFTP VOIPCISCOIPTPERFMON.PERFMON.DELETEONACQUIRE VOIPCISCOIPTPERFMON.PERFMON.URI Pack-specific UBA parameters Template file name and locationUBA Parameter Value Meaning Additional information about UBA parametersDbusername URIExample UBA.1.101.VOIPCISCOIPT.CCMINPUT.DELETEONACQUIRE=false Page Page Trademarks Copyright IBM Corp Page Tcl 8.3.3, Combat/TCL 0.7.3, Combat/TCL 0.7.5, TclX 8.3, TK Additional Copyright InformationAdditional Copyright information Scotty 2.8, incrTCL 3.0, incr TCL BLT 2.4uUCD Snmp Regex 1.1a JdomXwpick Page IBM