Cisco Systems 7931G manual Using Mute, Switching Between Multiple Calls

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Basic Call Handling

If you receive an alert for an incoming call and a reverting call at the same time, by default your phone will shift the focus of the phone screen to display the incoming call. Your system administrator can change this focus priority setting.

If you use a shared line, Hold Reversion rings only on the phone that put the call on hold, not on the other phones that share the line.

Your system administrator determines the duration between Hold Reversion alerts.

Using Mute

With Mute enabled, you can hear other parties on a call but they cannot hear you. You can use Mute with the handset, speakerphone, or a headset.

If you want to...

Then...

 

 

 

 

Toggle microphone on

Press

.

 

 

 

Toggle microphone off

Press

.

 

 

 

Switching Between Multiple Calls

You can switch between multiple calls on multiple lines.

If you want to...

Then...

 

 

 

 

Switch to a held call on

Press

(flashing) for the line that you are switching to.

another line

 

 

 

 

 

Switch from a

Press

(flashing). Any active call is placed on hold and the selected call

connected call to

is resumed.

answer a ringing call

 

 

 

 

 

Cisco Unified IP Phone 7931G for Cisco Unified Communications Manager 6.0

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Contents Americas Headquarters Page Common Phone Tasks Button Icons Contents Using a Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index OL-15791-01 If you want to Then Using this GuideGetting Started Finding Additional InformationPower Outage Safety and Performance InformationUsing External Devices Cisco Product Security Overview Accessibility FeaturesConnecting Your Phone Registering with Taps Adjusting the Handset RestHeadset Support Audio Quality Subjective to the User Understanding Buttons and Hardware An Overview of Your PhoneOL-15791-01 Description See For more information Understanding Lines and Calls Icon Line or call state Description Understanding Line and Call IconsTip Understanding Phone Screen FeaturesIcon reference, see Understanding Line and Call Icons, Accessing the Help System on Your Phone Accessing the Application MenuUnderstanding Feature Availability Understanding SIP vs. Sccp Feature Softkey Line Button Label and IconTips Basic Call HandlingPlacing a Call-Basic Options If you want to Then SeeChoose Personal Address Book Placing a Call-Additional OptionsCorporate Directory name can Personal Directory to logManaging Business Calls Using Cisco ExtensionUsing a Single Phone Mobility, If you want to Answering a Call If you want to Then For more information, see Answer Or EndCall Using Hold and ResumeEnding a Call EndCallSwitching Between Multiple Calls Using MuteTransferring Calls Switching an In-Progress Call to Another PhoneForwarding Calls to Another Number Sending a Call to a Voice Message SystemUser Options Web Pages, Settings on the Web,Choose User Options Device Using Do Not DisturbMaking Conference Calls Using Conference FeaturesUsing Join Press ConfList or Conference List Viewing or Removing Conference ParticipantsPlacing or Receiving Intercom Calls See Using Conference,Participant If you want to Then Speed Dialing Advanced Call HandlingPicking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Remote-in-Use Icon Using a Shared LineLogging Out of Hunt Groups Understanding Shared LinesPress Private Working with Shared LinesSharing Call Information and Barging PrivacyMaking and Receiving Secure Calls Using BLF to Determine a Line StateIf you want to Then Prioritizing Critical Calls Tracing Suspicious CallsIf you Then Using Cisco Extension Mobility Phone, See Switching an In-ProgressCall to Another Phone,Cisco WebDialer, See Answering a Call,See Placing a Call-Additional Options, Using a Handset Using a Handset, Headset, and SpeakerphoneUsing a Headset Using Wideband with your Headset Using a SpeakerphoneUsing AutoAnswer with a Headset or Speakerphone Accessing Your User Options Web Pages, Changing Phone SettingsCustomizing Rings and Message Indicators Settings User Preferences RingsSettings User Preferences Contrast Settings User Preferences BrightnessCustomizing the Phone Screen Using Call Logs Using Call Logs and DirectoriesDirectories Missed Calls, Placed Calls, or Received Directory Dialing Using Corporate Directory on Your PhoneDirectories Corporate Directory exact name can Directories Personal Directory exact name can Using Personal Directory on Your PhoneDirectories Personal Directory Personal Fast Press Fast DialDials Directory Vary Choose Logout System, Accessing Voice MessagesCustomizing Rings and Message Indicators, MessagesOptions Device Using the User Options Web PagesAccessing Your User Options Web Pages If you want to Then do thisChoose User Options Personal Address Book Configuring Features and Services on the WebUsing Personal Directory on the Web If you want to Then do this after you logChoose User Options Fast Dials Create a PAB entry. See Using Your Personal Address Book onClick Add New Assign a line button for Fast Dial Choose User Options Device Click Service URLYour Phone, Setting Up Speed Dials on the WebSee Configuring Fast Dials on the Web, Click Speed DialsClick Phone Services Setting Up Phone Services on the WebServices Controlling Line Settings on the Web Controlling User Settings on the WebChoose User Options User Settings Click Line Settings Change the audible Choose User Options Mobility Settings Access Lists Setting Up Phones and Access Lists for Mobile ConnectChoose User Options Mobility Settings Remote Destinations Click Remote Destinations Web Pages, Using Cisco WebDialerName Settings Network Configuration HostAdvanced Call Handling Understanding Additional Configuration OptionsSee Using a Shared Line, If you Then For more informationSee Using BLF to Determine a Line See Using AutoAnswer with aSee Using Cisco Extension General Troubleshooting Troubleshooting Your PhoneSymptom Explanation Settings Status Call Statistics Viewing Phone Administration DataSettings Network Configuration and select Settings Model InformationCisco One-Year Limited Hardware Warranty Terms OL-15791-01 Index FAC 27 PAB OL-15791-01 Page OL-15791-01
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