Cisco Systems 7931G manual Storing and Retrieving Parked Calls

Advanced Call Handling

•Depending on how your phone is configured, you might receive an audio and/or visual alert about a call to your pickup group.

•If you use the BLF Pickup feature on your phone, see Using BLF to Determine a Line State, page 46.

Storing and Retrieving Parked Calls

You can park a call when you want to store the call so that you or someone else can retrieve it from another phone in the Cisco Unified Communications Manager system (for example, a phone at a co-worker’s desk or in a conference room). You can park a call by using these methods:

•Call Park—Use the Park softkey to store the call. Your phone displays the call park number where the system stored your call. You must record this number and then use the same number to retrieve the call.

•Directed Call Park—Use the button to direct the call to an available directed call park number that you dial or speed dial. To retrieve the call from a directed call park number, dial the park retrieval prefix, then dial or speed dial the same directed call park number.

You can use a Directed Call Park button to speed-dial the directed call park number and to monitor whether a directed call park number is occupied or available.

If you want to...	Then...
Store an active call	1.	During a call, press Park. (You may need to press the more softkey to
using Call Park		see Park.)
	2.	Note the call park number displayed on your phone screen.
	3.	Hang up.
Retrieve a parked call	Enter the call park number from any Cisco Unified IP Phone in your
	network to connect to the call.
Direct and store an	1.	During a call, press	.
active call at a directed	2.	Press Directed Call Park		( ) to speed dial the directed call park
call park number
		number.
		A Directed Call Park		(flashing) (	) indicates the directed call park
		number is not available.
	3.	Press Transfer again to finish storing the call.
Retrieve a parked call	From any Cisco Unified IP Phone in your network, enter the park retrieval
from a directed call	prefix and dial the directed call park number. Or after entering the park
park number	retrieval prefix, press the			(flashing) (	) to connect to the call.

Tips

•You have a limited time to retrieve a parked call before it reverts to ringing at the original number. See your system administrator for details.

Cisco Unified IP Phone 7931G for Cisco Unified Communications Manager 6.0 43