Cisco Systems 7931G manual Switching an In-Progress Call to Another Phone, Transferring Calls

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Switching an In-Progress Call to Another Phone

You can switch in-progress calls between the desktop phone and your mobile phone or other remote destination.

	If you want to...	Then...

	Switch an in-progress	1.	Press the Mobility softkey and select Send call to mobile.
	call on your desktop	2.	Answer the in-progress call on your mobile phone.
	phone to a mobile	2.	Answer the in-progress call on your mobile phone.
	phone to a mobile		The desktop phone line button turns red	and handset icons and
	phone		The desktop phone line button turns red	and handset icons and
	phone		the calling party number appear on the phone display. You cannot use

			same phone line for any other calls, but if your desk phone supports
			multiple lines, you can use another line to make or receive calls.

	Switch an in-progress	1.	Hang up the call on your mobile phone to disconnect the mobile
	call from a mobile		phone, but not the call.
	phone to your desktop	2.	Press Resume on your desk phone within 4 seconds and start talking
	phone	2.
	phone		on the desk phone.
			on the desk phone.

Transferring Calls

Transfer redirects a connected call. The target is the number to which you want to transfer the call When you transfer a call, your phone uses a new line to initiate the transfer.

	If you want to...	Then...
	Transfer a call without	1.	From an active call, press		.
	talking to the transfer	2.	Enter the target number.
	recipient
		3.	Press	again to complete the transfer or EndCall to cancel.

Note If your phone has on-hook transfer enabled, complete the transfer by hanging up.


	Talk to the transfer	1.	From an active call, press		.
	recipient before transferring	2.	Enter the target number.
	a call (consult transfer)	2.	Enter the target number.
	a call (consult transfer)	3.	Wait for the transfer recipient to answer.
		3.	Wait for the transfer recipient to answer.
		4.	Press	again to complete the transfer or EndCall to cancel.

Note If your phone has on-hook transfer enabled, complete the transfer by hanging up.

Redirect a call to a voice	Press iDivert. For more information, see Sending a Call to a Voice
message system	Message System, page 33.

32	OL-15791-01

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Contents Americas Headquarters Page Common Phone Tasks Button Icons Contents Using a Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index OL-15791-01 Using this Guide Getting StartedFinding Additional Information If you want to ThenUsing External Devices Safety and Performance InformationPower Outage Accessibility Features Cisco Product Security OverviewConnecting Your Phone Headset Support Adjusting the Handset RestRegistering with Taps Audio Quality Subjective to the User An Overview of Your Phone Understanding Buttons and HardwareOL-15791-01 Description See For more information Understanding Lines and Calls Understanding Line and Call Icons Icon Line or call state DescriptionUnderstanding Phone Screen Features TipIcon reference, see Understanding Line and Call Icons, Understanding Feature Availability Accessing the Application MenuAccessing the Help System on Your Phone Feature Softkey Line Button Label and Icon Understanding SIP vs. SccpBasic Call Handling Placing a Call-Basic OptionsIf you want to Then See TipsPlacing a Call-Additional Options Corporate Directory name canPersonal Directory to log Choose Personal Address BookUsing Cisco Extension Using a Single PhoneMobility, Managing Business CallsIf you want to Then For more information, see Answering a CallIf you want to Answer Using Hold and Resume Ending a CallEndCall Or EndCallUsing Mute Switching Between Multiple CallsSwitching an In-Progress Call to Another Phone Transferring CallsSending a Call to a Voice Message System Forwarding Calls to Another NumberSettings on the Web, User Options Web Pages,Using Do Not Disturb Choose User Options DeviceUsing Conference Features Making Conference CallsUsing Join Viewing or Removing Conference Participants Press ConfList or Conference ListParticipant See Using Conference,Placing or Receiving Intercom Calls If you want to Then Advanced Call Handling Speed DialingPicking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Using a Shared Line Logging Out of Hunt GroupsUnderstanding Shared Lines Remote-in-Use IconWorking with Shared Lines Sharing Call Information and BargingPrivacy Press PrivateUsing BLF to Determine a Line State Making and Receiving Secure CallsIf you want to Then If you Then Tracing Suspicious CallsPrioritizing Critical Calls Using Cisco Extension Mobility See Switching an In-ProgressCall to Another Phone, Cisco WebDialer,See Answering a Call, Phone,See Placing a Call-Additional Options, Using a Headset Using a Handset, Headset, and SpeakerphoneUsing a Handset Using a Speakerphone Using Wideband with your HeadsetUsing AutoAnswer with a Headset or Speakerphone Changing Phone Settings Customizing Rings and Message IndicatorsSettings User Preferences Rings Accessing Your User Options Web Pages,Customizing the Phone Screen Settings User Preferences BrightnessSettings User Preferences Contrast Using Call Logs and Directories Using Call LogsDirectories Missed Calls, Placed Calls, or Received Directories Corporate Directory exact name can Using Corporate Directory on Your PhoneDirectory Dialing Using Personal Directory on Your Phone Directories Personal Directory exact name canDials Press Fast DialDirectories Personal Directory Personal Fast Directory Vary Choose Logout Accessing Voice Messages Customizing Rings and Message Indicators,Messages System,Using the User Options Web Pages Accessing Your User Options Web PagesIf you want to Then do this Options DeviceConfiguring Features and Services on the Web Using Personal Directory on the WebIf you want to Then do this after you log Choose User Options Personal Address BookClick Add New Create a PAB entry. See Using Your Personal Address Book onChoose User Options Fast Dials Choose User Options Device Click Service URL Assign a line button for Fast DialSetting Up Speed Dials on the Web See Configuring Fast Dials on the Web,Click Speed Dials Your Phone,Setting Up Phone Services on the Web Click Phone ServicesServices Choose User Options User Settings Controlling User Settings on the WebControlling Line Settings on the Web Click Line Settings Change the audible Setting Up Phones and Access Lists for Mobile Connect Choose User Options Mobility Settings Access ListsChoose User Options Mobility Settings Remote Destinations Click Remote Destinations Using Cisco WebDialer Web Pages,Settings Network Configuration Host NameUnderstanding Additional Configuration Options See Using a Shared Line,If you Then For more information Advanced Call HandlingSee Using Cisco Extension See Using AutoAnswer with aSee Using BLF to Determine a Line Symptom Explanation Troubleshooting Your PhoneGeneral Troubleshooting Viewing Phone Administration Data Settings Network Configuration and selectSettings Model Information Settings Status Call StatisticsCisco One-Year Limited Hardware Warranty Terms OL-15791-01 Index FAC 27 PAB OL-15791-01 Page OL-15791-01

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