Cisco Systems 7931G Accessing Voice Messages, Customizing Rings and Message Indicators, System

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Accessing Voice Messages

Accessing Voice Messages

To access voice messages, use the Messages button ( ) > Messages.

Note Your company determines the voice message service that your phone system uses. For the most accurate and detailed information, refer to the documentation that came with your voice message service.

	If you want to...	Then...
	Set up and personalize	Press	(	) > Messages and follow the voice instructions.
	your voice message	If a menu appears on your phone screen, choose an appropriate menu item.
	service
	service

	Check for your new	Look for:
	voice messages	• A steady red light on your handset. (This indicator can vary. See

		Customizing Rings and Message Indicators, page 55.)

•A message waiting icon and text message on your phone screen.

Note The red light and message waiting icon display only when you have a message on your primary line, even if you receive voice messages on other lines.

Listen for:

•A stutter tone from your handset, headset, or speakerphone when you place a call.

		Note The stutter tone is line-specific. You hear it only when using the line
			with the waiting message.

	Listen to your voice	Press	(	) > Messages.
	messages or access the	Depending on your voice message service, doing so either auto-dials the
	voice messages menu
	voice messages menu	message service or provides a menu on your phone screen.
		message service or provides a menu on your phone screen.

	Send a call to a voice	Press iDivert. For more information, see Sending a Call to a Voice Message
	message system	System, page 33.

Cisco Unified IP Phone 7931G for Cisco Unified Communications Manager 6.0

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Contents Americas Headquarters Page Common Phone Tasks Button Icons Contents Using a Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index OL-15791-01 If you want to Then Using this GuideGetting Started Finding Additional InformationSafety and Performance Information Power OutageUsing External Devices Cisco Product Security Overview Accessibility FeaturesConnecting Your Phone Adjusting the Handset Rest Registering with TapsHeadset Support Audio Quality Subjective to the User Understanding Buttons and Hardware An Overview of Your PhoneOL-15791-01 Description See For more information Understanding Lines and Calls Icon Line or call state Description Understanding Line and Call IconsTip Understanding Phone Screen FeaturesIcon reference, see Understanding Line and Call Icons, Accessing the Application Menu Accessing the Help System on Your PhoneUnderstanding Feature Availability Understanding SIP vs. Sccp Feature Softkey Line Button Label and IconTips Basic Call HandlingPlacing a Call-Basic Options If you want to Then SeeChoose Personal Address Book Placing a Call-Additional OptionsCorporate Directory name can Personal Directory to logManaging Business Calls Using Cisco ExtensionUsing a Single Phone Mobility,Answering a Call If you want toIf you want to Then For more information, see Answer Or EndCall Using Hold and ResumeEnding a Call EndCallSwitching Between Multiple Calls Using MuteTransferring Calls Switching an In-Progress Call to Another PhoneForwarding Calls to Another Number Sending a Call to a Voice Message SystemUser Options Web Pages, Settings on the Web,Choose User Options Device Using Do Not DisturbMaking Conference Calls Using Conference FeaturesUsing Join Press ConfList or Conference List Viewing or Removing Conference ParticipantsSee Using Conference, Placing or Receiving Intercom CallsParticipant If you want to Then Speed Dialing Advanced Call HandlingPicking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Remote-in-Use Icon Using a Shared LineLogging Out of Hunt Groups Understanding Shared LinesPress Private Working with Shared LinesSharing Call Information and Barging PrivacyMaking and Receiving Secure Calls Using BLF to Determine a Line StateIf you want to Then Tracing Suspicious Calls Prioritizing Critical CallsIf you Then Using Cisco Extension Mobility Phone, See Switching an In-ProgressCall to Another Phone,Cisco WebDialer, See Answering a Call,See Placing a Call-Additional Options, Using a Handset, Headset, and Speakerphone Using a HandsetUsing a Headset Using Wideband with your Headset Using a SpeakerphoneUsing AutoAnswer with a Headset or Speakerphone Accessing Your User Options Web Pages, Changing Phone SettingsCustomizing Rings and Message Indicators Settings User Preferences RingsSettings User Preferences Brightness Settings User Preferences ContrastCustomizing the Phone Screen Using Call Logs Using Call Logs and DirectoriesDirectories Missed Calls, Placed Calls, or Received Using Corporate Directory on Your Phone Directory DialingDirectories Corporate Directory exact name can Directories Personal Directory exact name can Using Personal Directory on Your PhonePress Fast Dial Directories Personal Directory Personal FastDials Directory Vary Choose Logout System, Accessing Voice MessagesCustomizing Rings and Message Indicators, MessagesOptions Device Using the User Options Web PagesAccessing Your User Options Web Pages If you want to Then do thisChoose User Options Personal Address Book Configuring Features and Services on the WebUsing Personal Directory on the Web If you want to Then do this after you logCreate a PAB entry. See Using Your Personal Address Book on Choose User Options Fast DialsClick Add New Assign a line button for Fast Dial Choose User Options Device Click Service URLYour Phone, Setting Up Speed Dials on the WebSee Configuring Fast Dials on the Web, Click Speed DialsClick Phone Services Setting Up Phone Services on the WebServices Controlling User Settings on the Web Controlling Line Settings on the WebChoose User Options User Settings Click Line Settings Change the audible Choose User Options Mobility Settings Access Lists Setting Up Phones and Access Lists for Mobile ConnectChoose User Options Mobility Settings Remote Destinations Click Remote Destinations Web Pages, Using Cisco WebDialerName Settings Network Configuration HostAdvanced Call Handling Understanding Additional Configuration OptionsSee Using a Shared Line, If you Then For more informationSee Using AutoAnswer with a See Using BLF to Determine a LineSee Using Cisco Extension Troubleshooting Your Phone General TroubleshootingSymptom Explanation Settings Status Call Statistics Viewing Phone Administration DataSettings Network Configuration and select Settings Model InformationCisco One-Year Limited Hardware Warranty Terms OL-15791-01 Index FAC 27 PAB OL-15791-01 Page OL-15791-01

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