Cisco Systems 7931G manual Understanding Lines and Calls

Page 19

 

 

 

 

 

An Overview of Your Phone

 

 

 

 

 

 

 

 

 

 

 

For more information,

 

Item

Description

 

 

see...

 

 

 

 

 

14

Cisco Unified

Shows the Cisco Unified IP Phone model number.

 

 

 

IP Phone

 

 

 

 

 

model

 

 

 

 

 

 

 

 

 

 

15

4-way

Navigation button

 

 

Understanding Phone

 

navigation

Scroll up and down to see menus and highlight

Screen Features,

 

pad and Select

page 21

 

items

 

 

 

button

 

 

 

 

Scroll left to open the Details view and see

 

 

 

(center)

 

 

 

directory numbers and features assigned to each

 

 

 

 

 

 

line button (when on call screen)

 

 

 

 

Scroll right to close the Details view

 

 

 

 

 

 

 

 

 

Select button—scroll to select a line using the

 

Understanding Phone

 

 

Navigation button, then:

 

 

Screen Features,

 

 

If the button is mapped to a directory number,

 

page 21

 

 

 

 

 

 

and:

 

 

 

 

 

The line is idle, press

to initiate a new

 

 

 

 

call.

 

 

 

 

 

There is an on-hold call on the line, press

 

 

 

 

to resume the call.

 

 

 

 

 

There is an active call on the line, the Select

 

 

 

button has no effect.

 

 

 

 

 

If the button is mapped to a feature, press

to

 

 

 

access the feature.

 

 

 

 

 

 

 

 

 

Understanding Lines and Calls

To avoid confusion about lines and calls, refer to these descriptions:

Lines—There are 24 programmable buttons (see Understanding Buttons and Hardware, page 15). Typically, your system administrator assigns some of these lines (up to 24) to be used as lines for making and receiving calls. Each corresponds to a directory number or intercom number that others can use to call you.

Some of your lines might share the same directory number, and others might have unique directory numbers. To see your phone lines, use the Navigation button to scroll through the list of programmable button display (see Understanding Phone Screen Features, page 21).

Buttons configured as lines display their assigned directory number and associated button number. For example, if you have directory number “3105” assigned to button 1, the line appears as 3105:01 on the phone screen. Each line also has an associated icon to help you identify its purpose (see Understanding Line and Call Icons, page 20).

Cisco Unified IP Phone 7931G for Cisco Unified Communications Manager 6.0

19

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Contents Americas Headquarters Page Common Phone Tasks Button Icons Contents Using a Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index OL-15791-01 If you want to Then Using this GuideGetting Started Finding Additional InformationPower Outage Safety and Performance InformationUsing External Devices Cisco Product Security Overview Accessibility FeaturesConnecting Your Phone Registering with Taps Adjusting the Handset RestHeadset Support Audio Quality Subjective to the User Understanding Buttons and Hardware An Overview of Your PhoneOL-15791-01 Description See For more information Understanding Lines and Calls Icon Line or call state Description Understanding Line and Call IconsTip Understanding Phone Screen FeaturesIcon reference, see Understanding Line and Call Icons, Accessing the Help System on Your Phone Accessing the Application MenuUnderstanding Feature Availability Understanding SIP vs. Sccp Feature Softkey Line Button Label and IconTips Basic Call HandlingPlacing a Call-Basic Options If you want to Then SeeChoose Personal Address Book Placing a Call-Additional OptionsCorporate Directory name can Personal Directory to logManaging Business Calls Using Cisco ExtensionUsing a Single Phone Mobility,If you want to Answering a CallIf you want to Then For more information, see Answer Or EndCall Using Hold and ResumeEnding a Call EndCallSwitching Between Multiple Calls Using MuteTransferring Calls Switching an In-Progress Call to Another PhoneForwarding Calls to Another Number Sending a Call to a Voice Message SystemUser Options Web Pages, Settings on the Web,Choose User Options Device Using Do Not DisturbMaking Conference Calls Using Conference FeaturesUsing Join Press ConfList or Conference List Viewing or Removing Conference ParticipantsPlacing or Receiving Intercom Calls See Using Conference,Participant If you want to Then Speed Dialing Advanced Call HandlingPicking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Remote-in-Use Icon Using a Shared LineLogging Out of Hunt Groups Understanding Shared LinesPress Private Working with Shared LinesSharing Call Information and Barging PrivacyMaking and Receiving Secure Calls Using BLF to Determine a Line StateIf you want to Then Prioritizing Critical Calls Tracing Suspicious CallsIf you Then Using Cisco Extension Mobility Phone, See Switching an In-ProgressCall to Another Phone,Cisco WebDialer, See Answering a Call,See Placing a Call-Additional Options, Using a Handset Using a Handset, Headset, and SpeakerphoneUsing a Headset Using Wideband with your Headset Using a SpeakerphoneUsing AutoAnswer with a Headset or Speakerphone Accessing Your User Options Web Pages, Changing Phone SettingsCustomizing Rings and Message Indicators Settings User Preferences RingsSettings User Preferences Contrast Settings User Preferences BrightnessCustomizing the Phone Screen Using Call Logs Using Call Logs and DirectoriesDirectories Missed Calls, Placed Calls, or Received Directory Dialing Using Corporate Directory on Your PhoneDirectories Corporate Directory exact name can Directories Personal Directory exact name can Using Personal Directory on Your PhoneDirectories Personal Directory Personal Fast Press Fast DialDials Directory Vary Choose Logout System, Accessing Voice MessagesCustomizing Rings and Message Indicators, MessagesOptions Device Using the User Options Web PagesAccessing Your User Options Web Pages If you want to Then do thisChoose User Options Personal Address Book Configuring Features and Services on the WebUsing Personal Directory on the Web If you want to Then do this after you logChoose User Options Fast Dials Create a PAB entry. See Using Your Personal Address Book onClick Add New Assign a line button for Fast Dial Choose User Options Device Click Service URLYour Phone, Setting Up Speed Dials on the WebSee Configuring Fast Dials on the Web, Click Speed DialsClick Phone Services Setting Up Phone Services on the WebServices Controlling Line Settings on the Web Controlling User Settings on the WebChoose User Options User Settings Click Line Settings Change the audible Choose User Options Mobility Settings Access Lists Setting Up Phones and Access Lists for Mobile ConnectChoose User Options Mobility Settings Remote Destinations Click Remote Destinations Web Pages, Using Cisco WebDialerName Settings Network Configuration HostAdvanced Call Handling Understanding Additional Configuration OptionsSee Using a Shared Line, If you Then For more informationSee Using BLF to Determine a Line See Using AutoAnswer with aSee Using Cisco Extension General Troubleshooting Troubleshooting Your PhoneSymptom Explanation Settings Status Call Statistics Viewing Phone Administration DataSettings Network Configuration and select Settings Model InformationCisco One-Year Limited Hardware Warranty Terms OL-15791-01 Index FAC 27 PAB OL-15791-01 Page OL-15791-01
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