Page 47
Advanced Call Handling
•Protected call—The phone is receiving and transmitting encrypted audio (your conversation) with another phone. A protected call provides a similar level of security as an encrypted call, but adds additional security. If the call is protected at both ends, a security tone plays at the beginning of the conversation. Some features, such as conference calling, shared lines, Extension Mobility, and join across lines are not available when protected calling is configured. Protected calls are not authenticated.
•Non-securecall—At least one of the participating phones or the connection does not support these security features, or the phones cannot be verified.
If you want to... | Then... |
| |
Check the security level of a call or | Look for a security icon in the top right corner of the call |
conference | activity area, next to the call duration timer: |
| Authenticated call or conference |
| Encrypted call or conference |
| Non-secure call or conference |
| |
Verify that the phone on the other | Look for the encrypted lock icon and listen for a security tone |
end of the connection is also secure | at the beginning of the call. |
| When encrypted calling is configured on your phone, the lock |
| icon is displayed. However, the conversation is protected only |
| when the security tone plays at the beginning of a call, |
| indicating that the call is protected on both ends of the call. If |
| your call is connected to a non-protected phone, the secure |
| tone is not played. |
| |
Determine if secure calls can be | Contact your system administrator. |
made in your company | |
| |
Note There are interactions, restrictions, and limitations that affect how security features work on your phone. For more information, ask your system administrator.
Cisco Unified IP Phone 7931G for Cisco Unified Communications Manager 6.0 | 47 |
Contents
Americas Headquarters
Page
Common Phone Tasks
Button Icons
Contents
Using a Speakerphone
Cisco One-Year Limited Hardware Warranty Terms Index
OL-15791-01
If you want to Then
Using this Guide
Getting Started
Finding Additional Information
Using External Devices
Safety and Performance Information
Power Outage
Cisco Product Security Overview
Accessibility Features
Connecting Your Phone
Headset Support
Adjusting the Handset Rest
Registering with Taps
Audio Quality Subjective to the User
Understanding Buttons and Hardware
An Overview of Your Phone
OL-15791-01
Description See
For more information
Understanding Lines and Calls
Icon Line or call state Description
Understanding Line and Call Icons
Tip
Understanding Phone Screen Features
Icon reference, see Understanding Line and Call Icons,
Understanding Feature Availability
Accessing the Application Menu
Accessing the Help System on Your Phone
Understanding SIP vs. Sccp
Feature Softkey Line Button Label and Icon
Tips
Basic Call Handling
Placing a Call-Basic Options
If you want to Then See
Choose Personal Address Book
Placing a Call-Additional Options
Corporate Directory name can
Personal Directory to log
Managing Business Calls
Using Cisco Extension
Using a Single Phone
Mobility,
If you want to Then For more information, see
Answering a Call
If you want to
Answer
Or EndCall
Using Hold and Resume
Ending a Call
EndCall
Switching Between Multiple Calls
Using Mute
Transferring Calls
Switching an In-Progress Call to Another Phone
Forwarding Calls to Another Number
Sending a Call to a Voice Message System
User Options Web Pages,
Settings on the Web,
Choose User Options Device
Using Do Not Disturb
Making Conference Calls
Using Conference Features
Using Join
Press ConfList or Conference List
Viewing or Removing Conference Participants
Participant
See Using Conference,
Placing or Receiving Intercom Calls
If you want to Then
Speed Dialing
Advanced Call Handling
Picking Up a Redirected Call on Your Phone
Storing and Retrieving Parked Calls
Remote-in-Use Icon
Using a Shared Line
Logging Out of Hunt Groups
Understanding Shared Lines
Press Private
Working with Shared Lines
Sharing Call Information and Barging
Privacy
Making and Receiving Secure Calls
Using BLF to Determine a Line State
If you want to Then
If you Then
Tracing Suspicious Calls
Prioritizing Critical Calls
Using Cisco Extension Mobility
Phone,
See Switching an In-ProgressCall to Another Phone,
Cisco WebDialer,
See Answering a Call,
See Placing a Call-Additional Options,
Using a Headset
Using a Handset, Headset, and Speakerphone
Using a Handset
Using Wideband with your Headset
Using a Speakerphone
Using AutoAnswer with a Headset or Speakerphone
Accessing Your User Options Web Pages,
Changing Phone Settings
Customizing Rings and Message Indicators
Settings User Preferences Rings
Customizing the Phone Screen
Settings User Preferences Brightness
Settings User Preferences Contrast
Using Call Logs
Using Call Logs and Directories
Directories Missed Calls, Placed Calls, or Received
Directories Corporate Directory exact name can
Using Corporate Directory on Your Phone
Directory Dialing
Directories Personal Directory exact name can
Using Personal Directory on Your Phone
Dials
Press Fast Dial
Directories Personal Directory Personal Fast
Directory Vary Choose Logout
System,
Accessing Voice Messages
Customizing Rings and Message Indicators,
Messages
Options Device
Using the User Options Web Pages
Accessing Your User Options Web Pages
If you want to Then do this
Choose User Options Personal Address Book
Configuring Features and Services on the Web
Using Personal Directory on the Web
If you want to Then do this after you log
Click Add New
Create a PAB entry. See Using Your Personal Address Book on
Choose User Options Fast Dials
Assign a line button for Fast Dial
Choose User Options Device Click Service URL
Your Phone,
Setting Up Speed Dials on the Web
See Configuring Fast Dials on the Web,
Click Speed Dials
Click Phone Services
Setting Up Phone Services on the Web
Services
Choose User Options User Settings
Controlling User Settings on the Web
Controlling Line Settings on the Web
Click Line Settings
Change the audible
Choose User Options Mobility Settings Access Lists
Setting Up Phones and Access Lists for Mobile Connect
Choose User Options Mobility Settings Remote Destinations
Click Remote Destinations
Web Pages,
Using Cisco WebDialer
Name
Settings Network Configuration Host
Advanced Call Handling
Understanding Additional Configuration Options
See Using a Shared Line,
If you Then For more information
See Using Cisco Extension
See Using AutoAnswer with a
See Using BLF to Determine a Line
Symptom Explanation
Troubleshooting Your Phone
General Troubleshooting
Settings Status Call Statistics
Viewing Phone Administration Data
Settings Network Configuration and select
Settings Model Information
Cisco One-Year Limited Hardware Warranty Terms
OL-15791-01
Index
FAC 27
PAB
OL-15791-01
Page
OL-15791-01