Contents
Americas Headquarters
Page
Common Phone Tasks
Button Icons
Contents
Using a Speakerphone
Cisco One-Year Limited Hardware Warranty Terms Index
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Finding Additional Information
Using this Guide
Getting Started
If you want to Then
Safety and Performance Information
Power Outage
Using External Devices
Accessibility Features
Cisco Product Security Overview
Connecting Your Phone
Adjusting the Handset Rest
Registering with Taps
Headset Support
Audio Quality Subjective to the User
An Overview of Your Phone
Understanding Buttons and Hardware
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Description See
For more information
Understanding Lines and Calls
Understanding Line and Call Icons
Icon Line or call state Description
Understanding Phone Screen Features
Tip
Icon reference, see Understanding Line and Call Icons,
Accessing the Application Menu
Accessing the Help System on Your Phone
Understanding Feature Availability
Feature Softkey Line Button Label and Icon
Understanding SIP vs. Sccp
If you want to Then See
Basic Call Handling
Placing a Call-Basic Options
Tips
Personal Directory to log
Placing a Call-Additional Options
Corporate Directory name can
Choose Personal Address Book
Mobility,
Using Cisco Extension
Using a Single Phone
Managing Business Calls
Answering a Call
If you want to
If you want to Then For more information, see
Answer
EndCall
Using Hold and Resume
Ending a Call
Or EndCall
Using Mute
Switching Between Multiple Calls
Switching an In-Progress Call to Another Phone
Transferring Calls
Sending a Call to a Voice Message System
Forwarding Calls to Another Number
Settings on the Web,
User Options Web Pages,
Using Do Not Disturb
Choose User Options Device
Using Conference Features
Making Conference Calls
Using Join
Viewing or Removing Conference Participants
Press ConfList or Conference List
See Using Conference,
Placing or Receiving Intercom Calls
Participant
If you want to Then
Advanced Call Handling
Speed Dialing
Picking Up a Redirected Call on Your Phone
Storing and Retrieving Parked Calls
Understanding Shared Lines
Using a Shared Line
Logging Out of Hunt Groups
Remote-in-Use Icon
Privacy
Working with Shared Lines
Sharing Call Information and Barging
Press Private
Using BLF to Determine a Line State
Making and Receiving Secure Calls
If you want to Then
Tracing Suspicious Calls
Prioritizing Critical Calls
If you Then
Using Cisco Extension Mobility
See Answering a Call,
See Switching an In-ProgressCall to Another Phone,
Cisco WebDialer,
Phone,
See Placing a Call-Additional Options,
Using a Handset, Headset, and Speakerphone
Using a Handset
Using a Headset
Using a Speakerphone
Using Wideband with your Headset
Using AutoAnswer with a Headset or Speakerphone
Settings User Preferences Rings
Changing Phone Settings
Customizing Rings and Message Indicators
Accessing Your User Options Web Pages,
Settings User Preferences Brightness
Settings User Preferences Contrast
Customizing the Phone Screen
Using Call Logs and Directories
Using Call Logs
Directories Missed Calls, Placed Calls, or Received
Using Corporate Directory on Your Phone
Directory Dialing
Directories Corporate Directory exact name can
Using Personal Directory on Your Phone
Directories Personal Directory exact name can
Press Fast Dial
Directories Personal Directory Personal Fast
Dials
Directory Vary Choose Logout
Messages
Accessing Voice Messages
Customizing Rings and Message Indicators,
System,
If you want to Then do this
Using the User Options Web Pages
Accessing Your User Options Web Pages
Options Device
If you want to Then do this after you log
Configuring Features and Services on the Web
Using Personal Directory on the Web
Choose User Options Personal Address Book
Create a PAB entry. See Using Your Personal Address Book on
Choose User Options Fast Dials
Click Add New
Choose User Options Device Click Service URL
Assign a line button for Fast Dial
Click Speed Dials
Setting Up Speed Dials on the Web
See Configuring Fast Dials on the Web,
Your Phone,
Setting Up Phone Services on the Web
Click Phone Services
Services
Controlling User Settings on the Web
Controlling Line Settings on the Web
Choose User Options User Settings
Click Line Settings
Change the audible
Setting Up Phones and Access Lists for Mobile Connect
Choose User Options Mobility Settings Access Lists
Choose User Options Mobility Settings Remote Destinations
Click Remote Destinations
Using Cisco WebDialer
Web Pages,
Settings Network Configuration Host
Name
If you Then For more information
Understanding Additional Configuration Options
See Using a Shared Line,
Advanced Call Handling
See Using AutoAnswer with a
See Using BLF to Determine a Line
See Using Cisco Extension
Troubleshooting Your Phone
General Troubleshooting
Symptom Explanation
Settings Model Information
Viewing Phone Administration Data
Settings Network Configuration and select
Settings Status Call Statistics
Cisco One-Year Limited Hardware Warranty Terms
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Index
FAC 27
PAB
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Page
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