Cisco Systems 7931G manual Advanced Call Handling, Speed Dialing

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Advanced Call Handling

Advanced Call Handling

Advanced call-handling tasks involve special features that your system administrator might configure for your phone depending on your call-handling needs and work environment.

Speed Dialing

Speed dialing allows you to enter an index number, press a button, or select a phone screen item to place a call. Depending on configuration, your phone can support several speed-dial features:

•Speed-dial buttons

•Abbreviated Dialing

•Fast Dials

Note

•

To set up speed-dial buttons and Abbreviated Dial, you must access your User Options

 

 

web pages. See Accessing Your User Options Web Pages, page 64.

 

• To set up Fast Dials, you must access the Personal Directory feature. See Using Personal

 

 

Directory on Your Phone, page 60.

 

•

Alternately, your system administrator can configure speed-dial features for you.

 

 

 

If you want to...

Then...

 

 

 

 

 

Use speed-dial

1.

Set up speed-dial buttons. See Setting Up Speed Dials on the Web, page 68.

buttons

2.

To place a call, press

(

).

 

 

Note If your phone supports the Busy Lamp Field (BLF) speed-dial feature, you can

 

 

see if the speed-dial number is busy before dialing. See Using BLF to

 

 

Determine a Line State, page 46.

 

 

Use Abbreviated

1. Set up Abbreviated Dialing codes. See Setting Up Speed Dials on the Web,

Dial

 

page 68.

 

 

 

2.

To place a call, enter the Abbreviated Dialing code and press AbbrDial.

 

 

 

Use Fast Dial

1.

Create a Personal Address Book entry and assign a Fast Dials code. See Using

 

 

Personal Directory on the Web, page 65.

 

2.

To place a call, access the Fast Dial service on your phone. See Using Personal

 

 

Directory on the Web, page 65.

 

 

 

 

 

Cisco Unified IP Phone 7931G for Cisco Unified Communications Manager 6.0

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Contents Americas Headquarters Page Common Phone Tasks Button Icons Contents Using a Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index OL-15791-01 Getting Started Using this GuideFinding Additional Information If you want to ThenUsing External Devices Safety and Performance InformationPower Outage Cisco Product Security Overview Accessibility FeaturesConnecting Your Phone Headset Support Adjusting the Handset RestRegistering with Taps Audio Quality Subjective to the User Understanding Buttons and Hardware An Overview of Your PhoneOL-15791-01 Description See For more information Understanding Lines and Calls Icon Line or call state Description Understanding Line and Call IconsTip Understanding Phone Screen FeaturesIcon reference, see Understanding Line and Call Icons, Understanding Feature Availability Accessing the Application MenuAccessing the Help System on Your Phone Understanding SIP vs. Sccp Feature Softkey Line Button Label and IconPlacing a Call-Basic Options Basic Call HandlingIf you want to Then See TipsCorporate Directory name can Placing a Call-Additional OptionsPersonal Directory to log Choose Personal Address BookUsing a Single Phone Using Cisco ExtensionMobility, Managing Business CallsIf you want to Then For more information, see Answering a CallIf you want to Answer Ending a Call Using Hold and ResumeEndCall Or EndCallSwitching Between Multiple Calls Using MuteTransferring Calls Switching an In-Progress Call to Another PhoneForwarding Calls to Another Number Sending a Call to a Voice Message SystemUser Options Web Pages, Settings on the Web,Choose User Options Device Using Do Not DisturbMaking Conference Calls Using Conference FeaturesUsing Join Press ConfList or Conference List Viewing or Removing Conference ParticipantsParticipant See Using Conference,Placing or Receiving Intercom Calls If you want to Then Speed Dialing Advanced Call HandlingPicking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Logging Out of Hunt Groups Using a Shared LineUnderstanding Shared Lines Remote-in-Use IconSharing Call Information and Barging Working with Shared LinesPrivacy Press PrivateMaking and Receiving Secure Calls Using BLF to Determine a Line StateIf you want to Then If you Then Tracing Suspicious CallsPrioritizing Critical Calls Using Cisco Extension Mobility Cisco WebDialer, See Switching an In-ProgressCall to Another Phone,See Answering a Call, Phone,See Placing a Call-Additional Options, Using a Headset Using a Handset, Headset, and SpeakerphoneUsing a Handset Using Wideband with your Headset Using a SpeakerphoneUsing AutoAnswer with a Headset or Speakerphone Customizing Rings and Message Indicators Changing Phone SettingsSettings User Preferences Rings Accessing Your User Options Web Pages,Customizing the Phone Screen Settings User Preferences BrightnessSettings User Preferences Contrast Using Call Logs Using Call Logs and DirectoriesDirectories Missed Calls, Placed Calls, or Received Directories Corporate Directory exact name can Using Corporate Directory on Your PhoneDirectory Dialing Directories Personal Directory exact name can Using Personal Directory on Your PhoneDials Press Fast DialDirectories Personal Directory Personal Fast Directory Vary Choose Logout Customizing Rings and Message Indicators, Accessing Voice MessagesMessages System,Accessing Your User Options Web Pages Using the User Options Web PagesIf you want to Then do this Options DeviceUsing Personal Directory on the Web Configuring Features and Services on the WebIf you want to Then do this after you log Choose User Options Personal Address BookClick Add New Create a PAB entry. See Using Your Personal Address Book onChoose User Options Fast Dials Assign a line button for Fast Dial Choose User Options Device Click Service URLSee Configuring Fast Dials on the Web, Setting Up Speed Dials on the WebClick Speed Dials Your Phone,Click Phone Services Setting Up Phone Services on the WebServices Choose User Options User Settings Controlling User Settings on the WebControlling Line Settings on the Web Click Line Settings Change the audible Choose User Options Mobility Settings Access Lists Setting Up Phones and Access Lists for Mobile ConnectChoose User Options Mobility Settings Remote Destinations Click Remote Destinations Web Pages, Using Cisco WebDialerName Settings Network Configuration HostSee Using a Shared Line, Understanding Additional Configuration OptionsIf you Then For more information Advanced Call HandlingSee Using Cisco Extension See Using AutoAnswer with aSee Using BLF to Determine a Line Symptom Explanation Troubleshooting Your PhoneGeneral Troubleshooting Settings Network Configuration and select Viewing Phone Administration DataSettings Model Information Settings Status Call StatisticsCisco One-Year Limited Hardware Warranty Terms OL-15791-01 Index FAC 27 PAB OL-15791-01 Page OL-15791-01
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