Cisco Systems 7931G manual Cisco WebDialer, See Answering a Call, Phone

Page 50

Tips

•EM automatically logs you out after a certain amount of time. Your system administrator establishes this time limit.

•Changes that you make to your EM profile from your Cisco Unified CM User Options web pages take effect immediately if you are logged in to EM on the phone; otherwise, changes take effect the next time you log in.

•Changes that you make to the phone from your User Options web pages take effect immediately if you are logged out of EM; otherwise, changes take effect after you log out.

•Local settings controlled by the phone are not maintained in your EM profile.

Managing Business Calls Using a Single Phone Number

With Mobile Connect and Mobile Voice Access installed, you can use your mobile phone to handle calls associated with your desktop phone number.

	If you want to...	Then...

	Configure Mobile Connect	Use the User Options web pages to set up remote destinations and
		create access lists to allow or block calls from specific phone numbers
		from being passed to the remote destinations. See Using
		Cisco WebDialer, page 77.

	Answer a call using your	See Answering a Call, page 28.
	mobile phone

	Switch an in-progress call	See Switching an In-ProgressCall to Another Phone, page 32.
	between your desk phone
	and mobile phone

	Put a call that has been	1.	Press the Enterprise Hold (exact softkey name can vary) softkey.
	picked up on your mobile		The other party is placed on hold.
	phone on hold		The other party is placed on hold.
	phone on hold	2. On your mobile phone, press the Resume (name may vary) softkey

			on the mobile phone. See Switching an In-Progress Call to Another
			Phone, page 32.

	Connect to Mobile Voice	1.	From any phone, dial your assigned Mobile Voice Access number.
	Access	2.	Enter the number you are calling from, if prompted, and your PIN.
		2.

50	OL-15791-01

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Contents Americas Headquarters Page Common Phone Tasks Button Icons Contents Using a Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index OL-15791-01 Finding Additional Information Using this GuideGetting Started If you want to ThenUsing External Devices Safety and Performance InformationPower Outage Accessibility Features Cisco Product Security OverviewConnecting Your Phone Headset Support Adjusting the Handset RestRegistering with Taps Audio Quality Subjective to the User An Overview of Your Phone Understanding Buttons and HardwareOL-15791-01 Description See For more information Understanding Lines and Calls Understanding Line and Call Icons Icon Line or call state DescriptionUnderstanding Phone Screen Features TipIcon reference, see Understanding Line and Call Icons, Understanding Feature Availability Accessing the Application MenuAccessing the Help System on Your Phone Feature Softkey Line Button Label and Icon Understanding SIP vs. SccpIf you want to Then See Basic Call HandlingPlacing a Call-Basic Options TipsPersonal Directory to log Placing a Call-Additional OptionsCorporate Directory name can Choose Personal Address BookMobility, Using Cisco ExtensionUsing a Single Phone Managing Business CallsIf you want to Then For more information, see Answering a CallIf you want to Answer EndCall Using Hold and ResumeEnding a Call Or EndCallUsing Mute Switching Between Multiple CallsSwitching an In-Progress Call to Another Phone Transferring CallsSending a Call to a Voice Message System Forwarding Calls to Another NumberSettings on the Web, User Options Web Pages,Using Do Not Disturb Choose User Options DeviceUsing Conference Features Making Conference CallsUsing Join Viewing or Removing Conference Participants Press ConfList or Conference ListParticipant See Using Conference,Placing or Receiving Intercom Calls If you want to Then Advanced Call Handling Speed DialingPicking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Understanding Shared Lines Using a Shared LineLogging Out of Hunt Groups Remote-in-Use IconPrivacy Working with Shared LinesSharing Call Information and Barging Press PrivateUsing BLF to Determine a Line State Making and Receiving Secure CallsIf you want to Then If you Then Tracing Suspicious CallsPrioritizing Critical Calls Using Cisco Extension Mobility See Answering a Call, See Switching an In-ProgressCall to Another Phone,Cisco WebDialer, Phone,See Placing a Call-Additional Options, Using a Headset Using a Handset, Headset, and SpeakerphoneUsing a Handset Using a Speakerphone Using Wideband with your HeadsetUsing AutoAnswer with a Headset or Speakerphone Settings User Preferences Rings Changing Phone SettingsCustomizing Rings and Message Indicators Accessing Your User Options Web Pages,Customizing the Phone Screen Settings User Preferences BrightnessSettings User Preferences Contrast Using Call Logs and Directories Using Call LogsDirectories Missed Calls, Placed Calls, or Received Directories Corporate Directory exact name can Using Corporate Directory on Your PhoneDirectory Dialing Using Personal Directory on Your Phone Directories Personal Directory exact name canDials Press Fast DialDirectories Personal Directory Personal Fast Directory Vary Choose Logout Messages Accessing Voice MessagesCustomizing Rings and Message Indicators, System,If you want to Then do this Using the User Options Web PagesAccessing Your User Options Web Pages Options DeviceIf you want to Then do this after you log Configuring Features and Services on the WebUsing Personal Directory on the Web Choose User Options Personal Address BookClick Add New Create a PAB entry. See Using Your Personal Address Book onChoose User Options Fast Dials Choose User Options Device Click Service URL Assign a line button for Fast DialClick Speed Dials Setting Up Speed Dials on the WebSee Configuring Fast Dials on the Web, Your Phone,Setting Up Phone Services on the Web Click Phone ServicesServices Choose User Options User Settings Controlling User Settings on the WebControlling Line Settings on the Web Click Line Settings Change the audible Setting Up Phones and Access Lists for Mobile Connect Choose User Options Mobility Settings Access ListsChoose User Options Mobility Settings Remote Destinations Click Remote Destinations Using Cisco WebDialer Web Pages,Settings Network Configuration Host NameIf you Then For more information Understanding Additional Configuration OptionsSee Using a Shared Line, Advanced Call HandlingSee Using Cisco Extension See Using AutoAnswer with aSee Using BLF to Determine a Line Symptom Explanation Troubleshooting Your PhoneGeneral Troubleshooting Settings Model Information Viewing Phone Administration DataSettings Network Configuration and select Settings Status Call StatisticsCisco One-Year Limited Hardware Warranty Terms OL-15791-01 Index FAC 27 PAB OL-15791-01 Page OL-15791-01

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