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Using a Handset, Headset, and Speakerphone
You can use your phone with these audio devices: a handset, headset, or speakerphone. The phone is off-hookwhen the handset is lifted or another audio device is in use.
The phone is on-hookwhen the handset is in its cradle and other audio devices are not in use.
Using a Handset
If you want to... | Then... | | |
| | |
Go off-hook | Lift the handset. | |
| |
Go on-hook | Replace the handset in the cradle. |
| | | |
Switch to the speakerphone or a | Press | or | ( ), then hang up the handset. |
headset during a call | | | |
| |
Adjust the volume level for a | Press the Volume button during a call or after invoking a dial tone. |
call | Press Save to preserve the volume level for future calls. |
|
| | | |
Using a Headset
Your phone supports four- or six-wire headset jacks for wired headsets.For information about purchasing headsets, see Headset Support, page 13.
You can use a headset with all of the controls on your phone, including the Volume button and .
If you want to... | Then... | |
| | |
Toggle headset mode on and off | Press | ( ) to toggle headset mode on and off. (Typically, |
| headset is assigned to button 23.) |
| |
Switch to a handset | Lift the handset (without pushing any buttons). |
| |
Adjust the volume level for a | Press the Volume button during a call or after invoking a dial tone. |
call | Press Save to preserve the volume level for future calls. |
|
| | |
If you use AutoAnswer, see Using AutoAnswer with a Headset or Speakerphone, page 54.
Contents
Americas Headquarters
Page
Common Phone Tasks
Button Icons
Contents
Using a Speakerphone
Cisco One-Year Limited Hardware Warranty Terms Index
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Using this Guide
Getting Started
Finding Additional Information
If you want to Then
Power Outage
Safety and Performance Information
Using External Devices
Accessibility Features
Cisco Product Security Overview
Connecting Your Phone
Registering with Taps
Adjusting the Handset Rest
Headset Support
Audio Quality Subjective to the User
An Overview of Your Phone
Understanding Buttons and Hardware
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Description See
For more information
Understanding Lines and Calls
Understanding Line and Call Icons
Icon Line or call state Description
Understanding Phone Screen Features
Tip
Icon reference, see Understanding Line and Call Icons,
Accessing the Help System on Your Phone
Accessing the Application Menu
Understanding Feature Availability
Feature Softkey Line Button Label and Icon
Understanding SIP vs. Sccp
Basic Call Handling
Placing a Call-Basic Options
If you want to Then See
Tips
Placing a Call-Additional Options
Corporate Directory name can
Personal Directory to log
Choose Personal Address Book
Using Cisco Extension
Using a Single Phone
Mobility,
Managing Business Calls
If you want to
Answering a Call
If you want to Then For more information, see
Answer
Using Hold and Resume
Ending a Call
EndCall
Or EndCall
Using Mute
Switching Between Multiple Calls
Switching an In-Progress Call to Another Phone
Transferring Calls
Sending a Call to a Voice Message System
Forwarding Calls to Another Number
Settings on the Web,
User Options Web Pages,
Using Do Not Disturb
Choose User Options Device
Using Conference Features
Making Conference Calls
Using Join
Viewing or Removing Conference Participants
Press ConfList or Conference List
Placing or Receiving Intercom Calls
See Using Conference,
Participant
If you want to Then
Advanced Call Handling
Speed Dialing
Picking Up a Redirected Call on Your Phone
Storing and Retrieving Parked Calls
Using a Shared Line
Logging Out of Hunt Groups
Understanding Shared Lines
Remote-in-Use Icon
Working with Shared Lines
Sharing Call Information and Barging
Privacy
Press Private
Using BLF to Determine a Line State
Making and Receiving Secure Calls
If you want to Then
Prioritizing Critical Calls
Tracing Suspicious Calls
If you Then
Using Cisco Extension Mobility
See Switching an In-ProgressCall to Another Phone,
Cisco WebDialer,
See Answering a Call,
Phone,
See Placing a Call-Additional Options,
Using a Handset
Using a Handset, Headset, and Speakerphone
Using a Headset
Using a Speakerphone
Using Wideband with your Headset
Using AutoAnswer with a Headset or Speakerphone
Changing Phone Settings
Customizing Rings and Message Indicators
Settings User Preferences Rings
Accessing Your User Options Web Pages,
Settings User Preferences Contrast
Settings User Preferences Brightness
Customizing the Phone Screen
Using Call Logs and Directories
Using Call Logs
Directories Missed Calls, Placed Calls, or Received
Directory Dialing
Using Corporate Directory on Your Phone
Directories Corporate Directory exact name can
Using Personal Directory on Your Phone
Directories Personal Directory exact name can
Directories Personal Directory Personal Fast
Press Fast Dial
Dials
Directory Vary Choose Logout
Accessing Voice Messages
Customizing Rings and Message Indicators,
Messages
System,
Using the User Options Web Pages
Accessing Your User Options Web Pages
If you want to Then do this
Options Device
Configuring Features and Services on the Web
Using Personal Directory on the Web
If you want to Then do this after you log
Choose User Options Personal Address Book
Choose User Options Fast Dials
Create a PAB entry. See Using Your Personal Address Book on
Click Add New
Choose User Options Device Click Service URL
Assign a line button for Fast Dial
Setting Up Speed Dials on the Web
See Configuring Fast Dials on the Web,
Click Speed Dials
Your Phone,
Setting Up Phone Services on the Web
Click Phone Services
Services
Controlling Line Settings on the Web
Controlling User Settings on the Web
Choose User Options User Settings
Click Line Settings
Change the audible
Setting Up Phones and Access Lists for Mobile Connect
Choose User Options Mobility Settings Access Lists
Choose User Options Mobility Settings Remote Destinations
Click Remote Destinations
Using Cisco WebDialer
Web Pages,
Settings Network Configuration Host
Name
Understanding Additional Configuration Options
See Using a Shared Line,
If you Then For more information
Advanced Call Handling
See Using BLF to Determine a Line
See Using AutoAnswer with a
See Using Cisco Extension
General Troubleshooting
Troubleshooting Your Phone
Symptom Explanation
Viewing Phone Administration Data
Settings Network Configuration and select
Settings Model Information
Settings Status Call Statistics
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Index
FAC 27
PAB
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Page
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