Cisco Systems 7931G Working with Shared Lines, Sharing Call Information and Barging, Privacy

Advanced Call Handling

Sharing Call Information and Barging

Phones that share a line each display information about calls that are placed and received on the shared line. This information might include caller ID and call duration (See Privacy, page 45 for exceptions).

If you are sharing a line with co-workers using a different model Cisco Unified IP Phone, they might be able to add (or barge) themselves to your active call on the shared line. Your phone does not typically support this feature. If you need it, contact your system administrator for assistance. Otherwise, enable privacy to prevent co-workers from joining your calls.

Privacy

If you do not want coworkers who share your line to see information about your calls, enable the Privacy feature. Doing so also prevents others who share the line from viewing or barging your calls.

Working with Shared Lines

You can view information about calls on your shared lines, retrieve a call on a shared line placed on hold by a co-worker, and prevent others from barging calls.

If you want to...	Then...
See if the shared line is in use	Look for the remote-in-use icon					next to a red line button
	(steady).
View details about current calls on	Press the red line button				(steady) for the remote-in-use line.
the shared line	All non-private calls appear in the call activity area of the phone
	screen.
Retrieve a held call on a shared line	Press the red line button				(flashing) for the remote-in-use
	line.
Prevent others from viewing or	1.	Press Private		(	).
barging calls on a shared line	2.	To verify that Privacy is on, look for the feature-enabled
		icon	next to an amber line button				.
Allow others to view or barge calls	1.	Press Private		(	).
on a shared line	2.	To verify that Privacy is off, look for the feature-disabled
		icon	next to an unlit line button				.

Tips

•If the phone that shares your line has Privacy enabled, you can make and receive calls using the shared line as usual.

•The Privacy feature applies to all shared lines on your phone. Consequently, if you have multiple shared lines and Privacy is enabled, coworkers cannot view or barge calls on any of your shared lines.

Cisco Unified IP Phone 7931G for Cisco Unified Communications Manager 6.0 45