Cisco IP Telephony Troubleshooting Guide for Cisco CallManager Release 3.0(1)
Microsoft Performance
Performance (Monitor) is a Windows 2000 server application that can display the activities and status of your Cisco CallManager system. It reports both general and specific information in real time. You can use Windows 2000 Performance to collect and display system and device statistics for any Cisco CallManager installation. This administrative tool allows you to gain a full understanding of a system without studying the operation of each of its components.
You can use Performance to monitor a variety of system variables in real time. After adding the Cisco CallManager parameters, you can define the terms under which Cisco CallManager will display statistics generated by the system. For example, you can monitor the number of calls in progress at any time, or the number of calls currently passing through a specific gateway. Performance shows both general and Cisco
View Report
Click the View button and then the Add button and make selections on the dialog box (press and hold the Ctrl key to select multiple items in the list). Click Add and then Close and view the report in the window.
Opening Microsoft Performance
Add Counters Click the Add button. The Add Counters dialog box is displayed.
To open Performance on the server PC running Cisco CallManager, click Start > Settings > Control Panel > Administration Tools > Performance.
Customizing Performance
The Performance monitor must be customized to view the Cisco
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