Cisco Systems 30 VIP manual Index

Page 93

Cisco IP Telephony Troubleshooting Guide for Cisco CallManager Release 3.0(1)

Index

.

 

.cnf (definition)

6

µ

 

µ -law (definition)

6

A

 

ACF (definition)

6

Acronyms Defined

6

Admission Rejects (ARJ)

48

Alarms

 

CDRs

91

A-law (definition)

6

ANI (definition)

6

ARQ (definition)

6

B

 

B-Channel (definition)

6

C

 

Call Detail Records (CDR)

18, 77

Abandoned calls (logging)

87

Alarms

91

Basic CDRs

20

Busy or bad destination calls (logging). 87

Cause codes

89

Codec types

89

Converting IP addresses

80

Deciphering the time stamp

80

Diagnostic CDRs

20

Disabling

19

Enabling

19

Field data conversion

79

Field definitions

81

Fields

79

Forwarded or redirected calls (logging) 87

IP addresses

80

Known issues

79

Normal calls (logging)

87

Note about clustering

20

Payload types

89

© 2000 Cisco Systems, Inc.

Reading records

77

Records logged by call type

86

Removing records

78

Table schema

78

Time values

79

Unable to write CDR data (alarm #1711)

...........................................................

91

Writing records

77

Call Flow

 

Cisco CallManager, intra-cluster

59

Cisco IP Phone-to-Cisco IP Phone Skinny

Station message exchange

54

Cisco IP Phone-to-Cisco IP Phone, intra-

cluster

53

Failed

75

Traces

63, 74

Call Management Records (CMR)

18, 77

Abandoned calls (logging)

88

Busy or bad destination calls (logging). 88

Field definitions

85

Forwarded calls (logging)

88

Logged by call type

88

Normal calls (logging)

88

Reading records

77

Removing records

78

Table schema

78

Writing records

77

Calling Search Space (definition)

6

Calls

 

Dropped

28

Case Study

 

Cisco IP Phone-to-Cisco IOS Gateway

calls

63

Cisco IP Phone-to-Cisco IP Phone call,

inter-cluster

73

Intra-cluster Cisco IP Phone-to-

 

Cisco IP Phone calls

50

Cause Codes

89

CCAPi (definition)

6

CCO (definition)

6

CDR (definition)

6

Cisco CallManager

 

Codec mismatch

31

Conference bridge resources

32

 

93

Image 93
Contents SDI Trace Output Configuring Traces Reorder Tone Through Gateways Gateway Registration Problems Page Purpose Documentation Checklist Channel Calling Search Space CCAPi Acronym/Term Cnf Law mu-lawCisco IOS Cluster Codec ChannelFlow Full duplex 711 729 225 245 323 Half Duplex Hookflash Jitter Law mu-lawPartition 931 Route Filter Route Group Route List Route PatternSilence Suppression Voice Activation Detection Voice Activation Detection Silence Suppression VoIP Translation PatternCisco CallManager Administration Details View Report Microsoft PerformanceMicrosoft Event Viewer SDI Trace Configuring Traces SDL Trace Page SDLTraceDataFlag Value SDLTraceTypeFlag Value DefinitionCall Detail Records CDR and Call Management Records CMR Sniffer TraceSelect Service Service Parameters CDRs Voice Quality Problem CategoriesPage Packet Number Time absolute ms Time delta ms Button Help John Check Your Loads Phone Resets Dropped Calls Page Page Cisco CallManager Feature Issues Locations Conf Bridge Region1 Region2 MTP Resource Problems MTP Dial Plans Dialing DOES-NOT-EXIST Page DialPlanWizardG Clause NamePattern Device Name Device Description Usage Pattern PartitionReorder Tone Through Gateways Slow Server ResponseGateway Registration Problems Module.port CFG Booting Dhcp for dynamic configurationTracyclose mod port tracystart mod port TaskID Cmd show dhcp Gmsg ***TFTP Error File Not Found Gmsg CCM#0 CPEvent = Loadid -- CPState = LoadResponse Gatekeeper ProblemsRegistration Rejects RRJ Cisco IP Phone Initialization Process Sample TopologyPage Skinny Station Registration Process Message Description Station Register Station ResetStation IP Port AcknowledgePage Cisco CallManager Initialization Process Self-Starting Processes Cisco CallManager Registration Process Cisco CallManager KeepAlive Process Cisco CallManager Intra-Cluster Call Flow Traces Cisco Systems, Inc CCMStationD stationOutputStopTone tcpHandle=0x4fbbc30 Cisco Systems, Inc Call Flow Traces Page Cisco Systems, Inc Following debug messages show that the call is in progress Gatekeeper Endpoint Registration Debug Messages and Show Commands on the Cisco IOS GatewayCisco Systems, Inc Page Cisco IOS Gateway with T1/PRI Interface Cisco IOS Gateway with T1/CAS Interface Cisco Systems, Inc Inter-Cluster H.323 Communication Call Flow Traces Failed Call Flow Cisco Systems, Inc Reading Records Writing RecordsRemoving Records Table SchemaFields in a Call Detail Record Known IssuesDeciphering the Time Stamp Origination leg call identifier Global Call IdentifierDate/time of call origination Originator’s node IDCalling party cause Of call termination Isdn location valueIP address for the originator’s media connection Port for the originator’s media connectionIP address to which the call was delivered unsigned integer Destination span or portIP port to which the call was delivered Called party’s partitionCodec type used by the destination on sending side IP address for the destination outgoing media connectionDate/time of connect Date/time of disconnect unsigned integerCisco CallManager node identifier Global Call Identifier for this callCall Identifier Directory number used on this callLost RTP packets during this connection Interarrival jitter during this connectionLatency experienced during this connection Normal Calls Cisco IP Phone-to-Cisco IP Phone Call Management Records Logged By Call Type Codec Cause Codes Description Codec Types Compression / Payload types Number changed Alarms Calling Cisco Technical Assistance Center TAC Index Debug messages and show commands Page Topology