Cisco Systems 30 VIP Gmsg CCM#0 CPEvent = Loadid -- CPState = LoadResponse, Gatekeeper Problems

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Cisco IP Telephony Troubleshooting Guide for Cisco CallManager Release 3.0(1)

00:00:05.730 (CFG) TFTP Server IP Set by DHCP Option 150 = 10.123.9.2 00:00:05.730 (CFG) Requesting SAA00107B0013DE.cnf File From TFTP Server 00:00:05.730 (CFG) .cnf File Received and Parsed Successfully.

00:00:05.730 GMSG: GWEvent = CFG_DONE --> GWState = SrchActive

00:00:05.730 GMSG: CCM#0 CPEvent = CONNECT_REQ --> CPState = AttemptingSocket

00:00:05.730 GMSG: Attempting TCP socket with CCM 10.123.9.2

00:00:05.730 GMSG: CCM#0 CPEvent = SOCKET_ACK --> CPState = BackupCCM

00:00:05.730 GMSG: GWEvent = SOCKET_ACK --> GWState = RegActive

00:00:05.730 GMSG: CCM#0 CPEvent = REGISTER_REQ --> CPState = SentRegister

00:00:06.320 GMSG: CCM#0 CPEvent = LOADID --> CPState = LoadResponse

00:01:36.300 GMSG: CCM#0 CPEvent = TIMEOUT --> CPState = BadCCM

00:01:36.300 GMSG: GWEvent = DISCONNECT --> GWState = Rollover

00:01:46.870 GMSG: CCM#0 CPEvent = CLOSED --> CPState = NoTCPSocket

00:01:51.300 GMSG: GWEvent = TIMEOUT --> GWState = SrchActive

00:01:51.300 GMSG: CCM#0 CPEvent = CONNECT_REQ --> CPState = AttemptingSocket

00:01:51.300 GMSG: Attempting TCP socket with CCM 10.123.9.2

00:01:51.300 GMSG: CCM#0 CPEvent = SOCKET_ACK --> CPState = BackupCCM

00:01:51.300 GMSG: GWEvent = SOCKET_ACK --> GWState = RegActive

00:01:51.300 GMSG: CCM#0 CPEvent = REGISTER_REQ --> CPState = SentRegister

00:01:51.890 GMSG: CCM#0 CPEvent = LOADID --> CPState = LoadResponse

The difference here is that the gateway gets stuck in the ‘LoadResponse’ stage and eventually times out. This problem can be resolved by correcting the load file name in the Device Defaults area of Cisco CallManager Administration.

Gatekeeper Problems

Before starting any gateway-to-gatekeeper troubleshooting, verify that there is IP connectivity within the network. Assuming that there is IP connectivity, use the information in this section to troubleshoot your gateway.

Inter-Cluster Trunks Only

Note that gatekeeper control for Cisco CallManager Release 3.0(1) is only available for inter- cluster trunks. Gatekeeper control is configurable for other devices, but the configuration is not supported.

Admission Rejects (ARJ)

ARJs are issued when Cisco CallManager has registered with the Gatekeeper, but can’t send a phone call. Configuration issues on the gatekeeper should be the primary focus when the gatekeeper is issuing a ARJ. However, here are the general guidelines for troubleshooting:

1.Verify IP connectivity from the gateway to the gatekeeper.

2.Show gatekeeper status – verify the gatekeeper state is up.

3.Is there a zone subnet defined on the gatekeeper? If so, verify that the subnet of the gateway is in the allowed subnets.

© 2000 Cisco Systems, Inc.

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Contents SDI Trace Output Configuring Traces Reorder Tone Through Gateways Gateway Registration Problems Page Purpose Documentation Checklist Acronym/Term Cnf Law mu-law Channel Calling Search Space CCAPiCisco IOS Cluster Codec ChannelFlow Full duplex 711 729 225 245 323 Half Duplex Hookflash Jitter Law mu-lawPartition 931 Route Filter Route Group Route List Route PatternSilence Suppression Voice Activation Detection Translation Pattern Voice Activation Detection Silence Suppression VoIPCisco CallManager Administration Details Microsoft Performance View ReportMicrosoft Event Viewer SDI Trace Configuring Traces SDL Trace Page SDLTraceTypeFlag Value Definition SDLTraceDataFlag ValueSniffer Trace Call Detail Records CDR and Call Management Records CMRSelect Service Service Parameters CDRs Problem Categories Voice QualityPage Packet Number Time absolute ms Time delta ms Button Help John Check Your Loads Phone Resets Dropped Calls Page Page Cisco CallManager Feature Issues Locations Conf Bridge Region1 Region2 MTP Resource Problems MTP Dial Plans Dialing DOES-NOT-EXIST Page Name DialPlanWizardG ClausePattern Partition Pattern Device Name Device Description UsageSlow Server Response Reorder Tone Through GatewaysGateway Registration Problems CFG Booting Dhcp for dynamic configuration Module.portTracyclose mod port tracystart mod port TaskID Cmd show dhcp Gmsg ***TFTP Error File Not Found Gatekeeper Problems Gmsg CCM#0 CPEvent = Loadid -- CPState = LoadResponseRegistration Rejects RRJ Sample Topology Cisco IP Phone Initialization ProcessPage Skinny Station Registration Process Station Reset Message Description Station RegisterStation IP Port AcknowledgePage Cisco CallManager Initialization Process Self-Starting Processes Cisco CallManager Registration Process Cisco CallManager KeepAlive Process Cisco CallManager Intra-Cluster Call Flow Traces Cisco Systems, Inc CCMStationD stationOutputStopTone tcpHandle=0x4fbbc30 Cisco Systems, Inc Call Flow Traces Page Cisco Systems, Inc Following debug messages show that the call is in progress Debug Messages and Show Commands on the Cisco IOS Gateway Gatekeeper Endpoint RegistrationCisco Systems, Inc Page Cisco IOS Gateway with T1/PRI Interface Cisco IOS Gateway with T1/CAS Interface Cisco Systems, Inc Inter-Cluster H.323 Communication Call Flow Traces Failed Call Flow Cisco Systems, Inc Writing Records Reading RecordsTable Schema Removing RecordsKnown Issues Fields in a Call Detail RecordDeciphering the Time Stamp Global Call Identifier Origination leg call identifierDate/time of call origination Originator’s node IDIsdn location value Calling party cause Of call terminationIP address for the originator’s media connection Port for the originator’s media connectionDestination span or port IP address to which the call was delivered unsigned integerIP port to which the call was delivered Called party’s partitionIP address for the destination outgoing media connection Codec type used by the destination on sending sideDate/time of connect Date/time of disconnect unsigned integerGlobal Call Identifier for this call Cisco CallManager node identifierCall Identifier Directory number used on this callLost RTP packets during this connection Interarrival jitter during this connectionLatency experienced during this connection Normal Calls Cisco IP Phone-to-Cisco IP Phone Call Management Records Logged By Call Type Codec Types Compression / Payload types Codec Cause Codes DescriptionNumber changed Alarms Calling Cisco Technical Assistance Center TAC Index Debug messages and show commands Page Topology

30 VIP specifications

Cisco Systems has been a leading company in networking technology, and its suite of products is continually evolving to meet the demands of modern digital infrastructure. One of the latest introductions is the Cisco Systems 30 VIP, a highly advanced solution designed to enhance network performance and security for businesses of all sizes.

The Cisco Systems 30 VIP stands as a cornerstone for next-generation networking features, providing organizations with significant advantages in speed, reliability, and scalability. At the heart of the 30 VIP are key technologies such as advanced routing protocols and enhanced security measures that ensure seamless data transfer across multiple devices.

Main features of the Cisco Systems 30 VIP include its high throughput capabilities, which support accelerated data processing and lower latency. This is crucial for businesses that rely on real-time data exchange and cloud applications. Additionally, the device incorporates Multi-Protocol Label Switching (MPLS) technology, which optimizes data flow between networks and significantly enhances overall performance.

Another notable characteristic of the 30 VIP is its integrated security features, including advanced threat detection and prevention systems. These are designed to protect sensitive business data from cyber threats, ensuring operational continuity and compliance with industry regulations. The Cisco 30 VIP also supports secure access protocols, allowing for secure remote connections, which is increasingly vital in today’s hybrid work environment.

The adaptability of the Cisco Systems 30 VIP is another of its standout aspects. It offers compatibility with existing Cisco infrastructure, making it easier for businesses to adopt new technologies without overhauling their entire system. This modular approach allows for easy upgrades and integration of future technologies, ensuring long-term viability and investment protection.

Furthermore, the Cisco Systems 30 VIP is powered by intelligent network management software that simplifies monitoring, configuration, and troubleshooting processes. This software enhances network visibility, allowing administrators to identify and address potential issues proactively, thereby reducing downtime and enhancing user experience.

In summary, the Cisco Systems 30 VIP represents a significant advancement in network technology with its high throughput, integrated security features, adaptability, and intelligent management capabilities. These elements combine to provide a robust solution that meets the evolving needs of modern businesses while ensuring secure and efficient operations. As organizations continue to navigate an increasingly complex digital landscape, the Cisco Systems 30 VIP offers a future-proof option designed to facilitate growth and resilience.
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