Cisco Systems 30 VIP manual 931, Route Filter Route Group Route List Route Pattern

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Cisco IP Telephony Troubleshooting Guide for Cisco CallManager Release 3.0(1)

Glossary

PRI

PSTN

Q.931

RAS

Route Filter

Route Group

Route List

Route Pattern

RRJ

RTP

SEP

Silence Suppression (Voice Activation Detection)

SNMP

SQL

T1/CAS

PRI is Primary Rate Interface. Primary rate access consists of a single 64-Kbps D channel plus 23 (T1) or 30 (E1) B channels for voice or data.

Public Switched Telephone Network. General term referring to the variety of telephone networks and services in place worldwide.

ITU standard that describes ISDN signaling. The H.225.0 standard uses a variant of Q.931 to establish and disconnect H.323 sessions.

Registration, Admission, and Status protocol. Protocol used in the H.323 protocol suite for discovering and interacting with a gatekeeper.

A route filter can be used not only to restrict dialing, but also to identify a subset of a wildcard pattern (when using the @ wildcard in the North American Dialing Plan). For example, it could be used to block the dialing of 900 area codes. In can also be used in conjunction with Partitions and Calling Search Spaces to set up complex rules. For example, assume you have three user groups established, Executive, Staff, and Guest. A Route Filter can allow the Executive user group to dial international numbers; while the Staff user group can only dial local numbers or long distance calls; and the Guest user group can only dial local numbers, 911, and 800 numbers.

A Route Group is a list of one or more gateways or ports on gateways that are seen as equal access. It is analogous to a trunk group in traditional PBX terminology. For instance, you may have two PRI circuits to the same carrier that can be used arbitrarily. A gateway (or a particular port on a gateway) can only be added to one Route Group.

Formerly called Route Point, the Route List allows Cisco CallManager to hunt through a list of Route Groups in a configured order of preference. Multiple Route Lists can point to the same Route Groups.

A specific number or, more commonly, a range of dialed numbers that will be used to route calls to a device (such as a Cisco Access DT-24+ Gateway or a voice-capable router) or indirectly via a Route List. For example, 1XXX signifies 1000 through 1999. The ’X’ in 1XXX signifies a single digit, a wildcard. There are other such wildcards (such as @, .,!, etc). A Route Pattern does not have to be unique within a partition as long as the Route Filter is different.

Registration Reject.

Real-Time Transport Protocol. One of the IPv6 protocols. RTP is designed to provide end-to-end network transport functions for applications transmitting real-time data, such as audio, video, or simulation data, over Multicast or Unicast network services. RTP provides services such as payload type identification, sequence numbering, time stamping, and delivery monitoring to real-time applications.

Selsius Ethernet Phone. Acronym that precedes MAC Addresses on Cisco IP Phones, and represents a unique device identifier.

Silence Suppression allows a Cisco IP Phone to detect the absence of audio and does not transmit packets over the network. The sound quality may be slightly degraded but the connection may also use less bandwidth. Silence Suppression is disabled by default.

Simple Network Management Protocol. Network management protocol used almost exclusively in TCP/IP networks. SNMP provides a means to monitor and control network devices, and to manage configurations, statistics collection, performance, and security.

Structured Query Language. International standard language for defining and accessing relational databases.

T1 is a digital WAN carrier facility, transmitting DS-1-formatted data at

© 2000 Cisco Systems, Inc.

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Contents SDI Trace Output Configuring Traces Reorder Tone Through Gateways Gateway Registration Problems Page Purpose Documentation Checklist Acronym/Term Cnf Law mu-law Channel Calling Search Space CCAPiCisco IOS Cluster Codec ChannelPartition Flow Full duplex 711 729 225 245 323 Half Duplex HookflashJitter Law mu-law Silence Suppression Voice Activation Detection 931Route Filter Route Group Route List Route Pattern Translation Pattern Voice Activation Detection Silence Suppression VoIPCisco CallManager Administration Details Microsoft Performance View ReportMicrosoft Event Viewer SDI Trace Configuring Traces SDL Trace Page SDLTraceTypeFlag Value Definition SDLTraceDataFlag ValueSniffer Trace Call Detail Records CDR and Call Management Records CMRSelect Service Service Parameters CDRs Problem Categories Voice QualityPage Packet Number Time absolute ms Time delta ms Button Help John Check Your Loads Phone Resets Dropped Calls Page Page Cisco CallManager Feature Issues Locations Conf Bridge Region1 Region2 MTP Resource Problems MTP Dial Plans Dialing DOES-NOT-EXIST Page Name DialPlanWizardG ClausePattern Partition Pattern Device Name Device Description UsageSlow Server Response Reorder Tone Through GatewaysGateway Registration Problems CFG Booting Dhcp for dynamic configuration Module.portTracyclose mod port tracystart mod port TaskID Cmd show dhcp Gmsg ***TFTP Error File Not Found Gatekeeper Problems Gmsg CCM#0 CPEvent = Loadid -- CPState = LoadResponseRegistration Rejects RRJ Sample Topology Cisco IP Phone Initialization ProcessPage Skinny Station Registration Process Station Reset Message Description Station RegisterStation IP Port AcknowledgePage Cisco CallManager Initialization Process Self-Starting Processes Cisco CallManager Registration Process Cisco CallManager KeepAlive Process Cisco CallManager Intra-Cluster Call Flow Traces Cisco Systems, Inc CCMStationD stationOutputStopTone tcpHandle=0x4fbbc30 Cisco Systems, Inc Call Flow Traces Page Cisco Systems, Inc Following debug messages show that the call is in progress Debug Messages and Show Commands on the Cisco IOS Gateway Gatekeeper Endpoint RegistrationCisco Systems, Inc Page Cisco IOS Gateway with T1/PRI Interface Cisco IOS Gateway with T1/CAS Interface Cisco Systems, Inc Inter-Cluster H.323 Communication Call Flow Traces Failed Call Flow Cisco Systems, Inc Writing Records Reading RecordsTable Schema Removing RecordsKnown Issues Fields in a Call Detail RecordDeciphering the Time Stamp Global Call Identifier Origination leg call identifierDate/time of call origination Originator’s node IDIsdn location value Calling party cause Of call terminationIP address for the originator’s media connection Port for the originator’s media connectionDestination span or port IP address to which the call was delivered unsigned integerIP port to which the call was delivered Called party’s partitionIP address for the destination outgoing media connection Codec type used by the destination on sending sideDate/time of connect Date/time of disconnect unsigned integerGlobal Call Identifier for this call Cisco CallManager node identifierCall Identifier Directory number used on this callLatency experienced during this connection Lost RTP packets during this connectionInterarrival jitter during this connection Normal Calls Cisco IP Phone-to-Cisco IP Phone Call Management Records Logged By Call Type Codec Types Compression / Payload types Codec Cause Codes DescriptionNumber changed Alarms Calling Cisco Technical Assistance Center TAC Index Debug messages and show commands Page Topology