Cisco Systems 30 VIP manual Cisco IOS Gateway with T1/CAS Interface

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Cisco IP Telephony Troubleshooting Guide for Cisco CallManager Release 3.0(1)

The callref uses a different value for the first digit (to differentiate between TX and RX) and the second value is the same (SETUP had a 0 for the last digit and CONNECT_ACK also has a 0). The router is completely dependent upon the PSTN or PBX to assign a Bearer channel (B- channel). If the PSTN or PBX doesn't assign a channel to the router, the call won't be routed. In our case, a CONNECT message is received from the switch with the same reference number as was received for ALERTING (0x800B). Finally, you can see the exchange of the DISCONNECT message followed by RELEASE and RELEASE _COMP messages as the call is being disconnected. RELEASE_COMP messages are followed by a cause ID for the call rejection. The cause ID is a hex value. The meaning of the cause can be found by decoding the hex value and following up with your provider.

*Mar 1

225209.694

ISDN Se115 TX -> SETUP pd = 8 callref = 0x000B

*Mar

1

225209.694

Bearer Capability i = 0x8090A3

*Mar 1

225209.694

Channel ID i = 0xA98381

*Mar

1

225209.694

Calling Party Number i = 0x2183, ’1001'

*Mar

1

225209.694

Called Party Number i = 0x80, ’3333'

*Mar 1

225209.982

ISDN Se115 RX <- ALERTING pd = 8 callref = 0x800B

*Mar 1

225209.982

Channel ID i = 0xA98381

*Mar 1

225210.674 ISDN Se115 RX <- CONNECT pd = 8 callref = 0x800B

*Mar 1

225210.678 ISDN Se115 TX -> CONNECT_ACK pd = 8 callref = 0x000B

*Mar 1

225215.058 ISDN Se115 RX <- DISCONNECT pd = 8 callref = 0x800B

*Mar 1

225215.058

Cause i = 0x8090 - Normal call clearing 225217 %ISDN-6

DISCONNECT Int S10 disconnected from unknown , call lasted 4 sec

*Mar 1

225215.058

ISDN Se115 TX -> RELEASE pd = 8 callref = 0x000B

*Mar 1

225215.082 ISDN Se115 RX <- RELEASE_COMP pd = 8 callref = 0x800B

*Mar

1 225215.082

Cause i = 0x829F - Normal, unspecified or Special intercept, call blocked group

restriction

Cisco IOS Gateway with T1/CAS Interface

As explained earlier, there are two types of calls going through the Cisco IOS Gateways: the Cisco IOS Gateway interface to the PSTN or PBX with either T1/CAS or T1/PRI interfaces. The following are the debug outputs when the Cisco IOS Gateways has T1/CAS interface. The “debug cas” on the Cisco IOS Gateway has been turned on.

The following debug message shows that the Cisco IOS Gateway is sending an off-hook signal to the switch.

Apr 5 17:58:21.727: from NEAT(0): (0/15): Tx LOOP_CLOSURE (ABCD=1111)

The following debug message indicates the switch is sending wink after receiving the loop closure signal from the Cisco IOS Gateway.

Apr 5 17:58:21.859: from NEAT(0): (0/15): Rx LOOP_CLOSURE (ABCD=1111)

Apr 5 17:58:22.083: from NEAT(0): (0/15): Rx LOOP_OPEN (ABCD=0000)

The following debug message indicates the Cisco IOS Gateway is going off-hook. Apr 5 17:58:23.499: from NEAT(0): (0/15): Rx LOOP_CLOSURE (ABCD=1111)

© 2000 Cisco Systems, Inc.

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Contents SDI Trace Output Configuring Traces Reorder Tone Through Gateways Gateway Registration Problems Page Purpose Documentation Checklist Codec Channel Acronym/Term Cnf Law mu-lawChannel Calling Search Space CCAPi Cisco IOS ClusterPartition Flow Full duplex 711 729 225 245 323 Half Duplex HookflashJitter Law mu-law Silence Suppression Voice Activation Detection 931Route Filter Route Group Route List Route Pattern Voice Activation Detection Silence Suppression VoIP Translation PatternCisco CallManager Administration Details View Report Microsoft PerformanceMicrosoft Event Viewer SDI Trace Configuring Traces SDL Trace Page SDLTraceDataFlag Value SDLTraceTypeFlag Value DefinitionCall Detail Records CDR and Call Management Records CMR Sniffer TraceSelect Service Service Parameters CDRs Voice Quality Problem CategoriesPage Packet Number Time absolute ms Time delta ms Button Help John Check Your Loads Phone Resets Dropped Calls Page Page Cisco CallManager Feature Issues Locations Conf Bridge Region1 Region2 MTP Resource Problems MTP Dial Plans Dialing DOES-NOT-EXIST Page DialPlanWizardG Clause NamePattern Device Name Device Description Usage Pattern PartitionReorder Tone Through Gateways Slow Server ResponseGateway Registration Problems Module.port CFG Booting Dhcp for dynamic configurationTracyclose mod port tracystart mod port TaskID Cmd show dhcp Gmsg ***TFTP Error File Not Found Gmsg CCM#0 CPEvent = Loadid -- CPState = LoadResponse Gatekeeper ProblemsRegistration Rejects RRJ Cisco IP Phone Initialization Process Sample TopologyPage Skinny Station Registration Process Acknowledge Station ResetMessage Description Station Register Station IP PortPage Cisco CallManager Initialization Process Self-Starting Processes Cisco CallManager Registration Process Cisco CallManager KeepAlive Process Cisco CallManager Intra-Cluster Call Flow Traces Cisco Systems, Inc CCMStationD stationOutputStopTone tcpHandle=0x4fbbc30 Cisco Systems, Inc Call Flow Traces Page Cisco Systems, Inc Following debug messages show that the call is in progress Gatekeeper Endpoint Registration Debug Messages and Show Commands on the Cisco IOS GatewayCisco Systems, Inc Page Cisco IOS Gateway with T1/PRI Interface Cisco IOS Gateway with T1/CAS Interface Cisco Systems, Inc Inter-Cluster H.323 Communication Call Flow Traces Failed Call Flow Cisco Systems, Inc Reading Records Writing RecordsRemoving Records Table SchemaFields in a Call Detail Record Known IssuesDeciphering the Time Stamp Originator’s node ID Global Call IdentifierOrigination leg call identifier Date/time of call originationPort for the originator’s media connection Isdn location valueCalling party cause Of call termination IP address for the originator’s media connectionCalled party’s partition Destination span or portIP address to which the call was delivered unsigned integer IP port to which the call was deliveredDate/time of disconnect unsigned integer IP address for the destination outgoing media connectionCodec type used by the destination on sending side Date/time of connectDirectory number used on this call Global Call Identifier for this callCisco CallManager node identifier Call IdentifierLatency experienced during this connection Lost RTP packets during this connectionInterarrival jitter during this connection Normal Calls Cisco IP Phone-to-Cisco IP Phone Call Management Records Logged By Call Type Codec Cause Codes Description Codec Types Compression / Payload typesNumber changed Alarms Calling Cisco Technical Assistance Center TAC Index Debug messages and show commands Page Topology

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