Cisco Systems 30 VIP manual Gmsg ***TFTP Error File Not Found

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Cisco IP Telephony Troubleshooting Guide for Cisco CallManager Release 3.0(1)

00:00:05.610 GMSG: Attempting TCP socket with CCM 10.123.9.2

00:00:05.610 GMSG: CCM#0 CPEvent = SOCKET_ACK --> CPState = BackupCCM

00:00:05.610 GMSG: GWEvent = SOCKET_ACK --> GWState = RegActive

00:00:05.610 GMSG: CCM#0 CPEvent = REGISTER_REQ --> CPState = SentRegister

00:00:05.680 GMSG: CCM#0 CPEvent = CLOSED --> CPState = NoTCPSocket

00:00:05.680 GMSG: GWEvent = DISCONNECT --> GWState = Rollover

00:00:20.600 GMSG: GWEvent = TIMEOUT --> GWState = SrchActive

00:00:20.600 GMSG: CCM#0 CPEvent = CONNECT_REQ --> CPState = AttemptingSocket

00:00:20.600 GMSG: Attempting TCP socket with CCM 10.123.9.2

00:00:20.600 GMSG: CCM#0 CPEvent = SOCKET_ACK --> CPState = BackupCCM

Another possible registration problem could be if the load information is incorrect or the load file is corrupt. The problem could also occur if the TFTP server is not working. In this case, tracy clearly shows that the TFTP server reported the file is not found:

00:00:07.390 GMSG: CCM#0 CPEvent = REGISTER_REQ --> CPState = SentRegister

00:00:08.010 GMSG: TFTP Request for application load A0021300

00:00:08.010 GMSG: CCM#0 CPEvent = LOADID --> CPState = AppLoadRequest

00:00:08.010 GMSG: ***TFTP Error: File Not Found***

00:00:08.010 GMSG: CCM#0 CPEvent = LOAD_UPDATE --> CPState = LoadResponse

In this case, you can see that the gateway is requesting application load A0021300, although the correct load name would be A0020300. For a Catalyst 6000 gateway, the same problem can occur when a new application load needs to get its corresponding DSP load as well. If the new DSP load is not found, a similar message will appear.

The following shows the output when an Analog Access WS-X6224 has been configured to retrieve an incorrect application load. The output looks similar to that of a gateway that has not been configured on the Cisco CallManager:

:.: :..

C i s c o S y s t e m s

CAT6K Analog Gateway (ELVIS)

APP Version : A0020300, DSP Version : A0030300, Built Jun 1 2000 16:33:01

ELVIS>> 00:00:00.020 (XA) MAC Addr : 00-10-7B-00-13-DE 00:00:00.050 NMPTask:got message from XA Task 00:00:00.050 (NMP) Open TCP Connection ip:7f010101 00:00:00.050 NMPTask:Send Module Slot Info 00:00:00.060 NMPTask:get DIAGCMD

00:00:00.160 (DSP) Test Begin -> Mask<0x00FFFFFF>

00:00:01.260 (DSP) Test Complete -> Results<0x00FFFFFF/0x00FFFFFF> 00:00:01.260 NMPTask:get VLANCONFIG

00:00:02.030 (CFG) Starting DHCP

00:00:02.030 (CFG) Booting DHCP for dynamic configuration.

00:00:05.730 (CFG) DHCP Request or Discovery Sent, DHCPState = INIT_REBOOT 00:00:05.730 (CFG) DHCP Server Response Processed, DHCPState = BOUND 00:00:05.730 (CFG) Requesting DNS Resolution of CiscoCM1

00:00:05.730 (CFG) DNS Error on Resolving TFTP Server Name.

© 2000 Cisco Systems, Inc.

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Contents SDI Trace Output Configuring Traces Reorder Tone Through Gateways Gateway Registration Problems Page Purpose Documentation Checklist Codec Channel Acronym/Term Cnf Law mu-lawChannel Calling Search Space CCAPi Cisco IOS ClusterPartition Flow Full duplex 711 729 225 245 323 Half Duplex HookflashJitter Law mu-law Silence Suppression Voice Activation Detection 931Route Filter Route Group Route List Route Pattern Voice Activation Detection Silence Suppression VoIP Translation PatternCisco CallManager Administration Details View Report Microsoft PerformanceMicrosoft Event Viewer SDI Trace Configuring Traces SDL Trace Page SDLTraceDataFlag Value SDLTraceTypeFlag Value DefinitionCall Detail Records CDR and Call Management Records CMR Sniffer TraceSelect Service Service Parameters CDRs Voice Quality Problem CategoriesPage Packet Number Time absolute ms Time delta ms Button Help John Check Your Loads Phone Resets Dropped Calls Page Page Cisco CallManager Feature Issues Locations Conf Bridge Region1 Region2 MTP Resource Problems MTP Dial Plans Dialing DOES-NOT-EXIST Page DialPlanWizardG Clause NamePattern Device Name Device Description Usage Pattern PartitionReorder Tone Through Gateways Slow Server ResponseGateway Registration Problems Module.port CFG Booting Dhcp for dynamic configurationTracyclose mod port tracystart mod port TaskID Cmd show dhcp Gmsg ***TFTP Error File Not Found Gmsg CCM#0 CPEvent = Loadid -- CPState = LoadResponse Gatekeeper ProblemsRegistration Rejects RRJ Cisco IP Phone Initialization Process Sample TopologyPage Skinny Station Registration Process Acknowledge Station ResetMessage Description Station Register Station IP PortPage Cisco CallManager Initialization Process Self-Starting Processes Cisco CallManager Registration Process Cisco CallManager KeepAlive Process Cisco CallManager Intra-Cluster Call Flow Traces Cisco Systems, Inc CCMStationD stationOutputStopTone tcpHandle=0x4fbbc30 Cisco Systems, Inc Call Flow Traces Page Cisco Systems, Inc Following debug messages show that the call is in progress Gatekeeper Endpoint Registration Debug Messages and Show Commands on the Cisco IOS GatewayCisco Systems, Inc Page Cisco IOS Gateway with T1/PRI Interface Cisco IOS Gateway with T1/CAS Interface Cisco Systems, Inc Inter-Cluster H.323 Communication Call Flow Traces Failed Call Flow Cisco Systems, Inc Reading Records Writing RecordsRemoving Records Table SchemaFields in a Call Detail Record Known IssuesDeciphering the Time Stamp Originator’s node ID Global Call IdentifierOrigination leg call identifier Date/time of call originationPort for the originator’s media connection Isdn location valueCalling party cause Of call termination IP address for the originator’s media connectionCalled party’s partition Destination span or portIP address to which the call was delivered unsigned integer IP port to which the call was deliveredDate/time of disconnect unsigned integer IP address for the destination outgoing media connectionCodec type used by the destination on sending side Date/time of connectDirectory number used on this call Global Call Identifier for this callCisco CallManager node identifier Call IdentifierLatency experienced during this connection Lost RTP packets during this connectionInterarrival jitter during this connection Normal Calls Cisco IP Phone-to-Cisco IP Phone Call Management Records Logged By Call Type Codec Cause Codes Description Codec Types Compression / Payload typesNumber changed Alarms Calling Cisco Technical Assistance Center TAC Index Debug messages and show commands Page Topology
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