3Com 2101 manual Microsoft Internet Explorer version 5.5 or later is optimal

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NBX NetSet Utility 13

NBX NetSet Utility The NBX NetSet administration utility has two interfaces:

■Administrator — Your administrator logs on with a special password and uses the NBX NetSet utility to manage and configure system-wide telephone settings and many of the settings for your telephone.

■User — As a telephone user, you log in to the NBX NetSet utility with your own system ID (your extension) and password to:

■View and change your telephone’s personal settings, such as speed dials, ringer tone, and specify where you want your calls to go when you cannot answer them (your call coverage point)

■Listen to and delete your voice messages from your computer as an alternative to managing calls on your telephone.

■View your call permissions, current feature settings, and the internal user directory to call other users on your system, and log in to and log out of one or all hunt groups and calling groups of which your telephone is a member.

See Chapter 5, Chapter 6, and Chapter 7 for discussions about the standard and enhanced features that you can monitor and change in the NBX NetSet utility. See Chapter 4 for voice messaging features.

If your NBX system uses a third-party messaging application, off-site notification and other voice messaging features are available through your messaging application. See the application’s documentation rather than using this Guide.

Starting the NBX To use the NBX NetSet utility, you need a computer that is connected to NetSet Utility your local area network (LAN) and that has a web browser. (You do not

need Internet access.) To start the NBX NetSet utility:

1Ask your administrator for the IP (web) address for your NBX system.

You cannot log in to NBX NetSet until you have established your password through your telephone using NBX voice prompts or the Feature Code sequence. See Table 4.

2In the web browser on your computer, enter the IP address in the Address field. The NBX NetSet login screen appears.

Microsoft Internet Explorer version 5.5 or later is optimal.

3Click User to log in as a user. The password dialog box appears.

4Type your NBX NetSet user identification (always your 3-digit or 4-digit telephone extension) and your NBX NetSet password, and then click OK.

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Contents NBX Telephone Guide United States Government Legend Contents Modifying or Deleting Groups From Any Internal NBX TelephoneMore Ways to Dial a Call An Internal Call Blind TransferGroup Call Pickup Personalizing Your TelephoneAdditional Applications Attendant ConsolesShows where to look for specific information in this guide How to UseWhere to Find Information This GuideLists conventions that are used throughout this guide ConventionsDefines some commonly used words and phrases in this guide IconsComments on DocumentationDocumentation About this Guide Describes how to set up your first password Setting Up Your Password and Voice Mail For the First TimeGetting Started Setting Your NBX NetSet and Messaging Password Microsoft Internet Explorer version 5.5 or later is optimal Frequently used features on your telephone Icons below the window are shortcuts to these featuresQuick Reference GuidesNBX Business Telephones Business Telephone Buttons Controls NBX Business Telephones have these features10 a-f HandsetProgram button Reserved for future use Exit Telephone key padNBX Business Telephones Programmable Access Buttons onBusiness TelephoneBusiness Telephone Status Indicator LightsLight Status NBX Basic Telephone Basic Telephone Buttons Controls NBX Basic Telephone has these featuresExit Programmable Access Buttons on the Basic Telephone Basic Telephone Status Icons onSame time Indicates the status of the lines. See TableNBX Voice Messaging Changing Your PasswordConsiderations Name Steps to Changing Your PasswordPersonal Greeting Security TipsMessage Indicators When you have messages in your mailbox Click Listen Managing Your NBX Voice Messages ButtonsMessage Replying to aForwarding a Introductory commentsOptionally, press one of these buttons, or proceed to step For details on valid site codes, see your administratorSending a Message CreatingDial 2 to select Create and Send a Message Voice Mail Group Creating PersonalLists Message to everyone on the list at the same timeDial 9 for Mailbox Options Deleting GroupsDial 3 to select Group Lists Press 1, 3, or Incoming Calls to ForwardingYour Call Coverage PointManage Your Voice Other Ways toMail Messages Other KindsNBX Voice Messaging Standard Features Second Call Line a Line B How to Manage New CallsOn the NBX Basic Telephone, use to manage the two lines Managing Multiple Calls on the NBX Basic TelephoneManaging Multiple Calls on the NBX Basic Telephone Using the NBX Telephone Display PanelDisplay alternates between the list Tips onMenu choices Setting Your Call Coverage Point On Hold Putting a CallOne Call on Hold Standard Features Direct Mail Transfer Conference Call Establishing aFrom an NBX Telephone, follow these steps Dial a call to an internal or external third partyThat You Called your call is answered by someone else More AboutStandard Features Personalizing Your Telephone Ringer Tones Guidelines About Features on NBX TelephonesLog in to NBX NetSet Ringer Tones To assign or change a personal speed dial number Speed DialsGo to NBX NetSet Speed Dials Personal Personalizing Your Telephone Log in to NBX NetSet Speed Dials One Touch To use the LabelMakers Log in to NBX NetSet Speed Dials Personal or System-wideNotification Off-SiteNumber/Address field Additional Notes If you specify Pager or VoiceMail for the first attempt If you specify EMail for the first attemptDo Not Disturb Resetting the Off-Site Notification CycleComes into your voice mailbox DefinitionsUnauthorized Use PreventingYour Telephone Override Class of ServiceCall Permissions Information Call PermissionsPalm Integration To end calls when using a headset with Getting More from Your Telephone System Caller ID Listening to Your Messages in Your E-mail or BrowserClir for Next External Call Only Clir for All External CallsCLIR-NEXT On That allows nonmember pickup Call PickupLog in to NBX NetSet User Information Call Pickup Shows an example of a hunt group configuration Click Log In, and then click Close Hunt Group Numbers Assigned by the AdministratorSample Calling Group Configuration NetSet User Information Hunt Groups and click Login allCall Park System Default Extension NumbersAnnouncement Paging next for details To retrieve a parked call PagingDial the Call Park extension that was assigned to the call Message in one of three ways, as described in TableUsing Unique Extensions to Dial Remote Offices Example Examples Through 9 that is, ringing is delayed for from 1 to 9 ringsPulse Dialing Additional Applications Attendant Consoles This chapter covers these featuresAttendant Console NBXSee Attendant Console Labels next Labels Log in to NBX NetSet Speed Dials Attendant Console To use the Attendant Console LabelMakerAttendant ComplementSoftware Keyboard Attendant Software Buttons and Keyboard ShortcutsButton Purpose Shortcut Telephone Telephone Installation MAINTENANCE, TroubleshootingAttaching AdjustingSupport Bracket Low-ProfileKnob for the Handset Support Peg Shows the NBX Telephone in the wall-mount positionMoving Your Cleaning YourSwapping TelephonesPossible Problem Suggested Solutions Possible ProblemsTo NBX NetSet NBX Messaging, and then clear Greeting Only MailboxPossible Problem Index Button on Attendant Console 81 button on Business Telephone NBX 100 Sending messages 33 shared telephone lines Index Index

2101 specifications

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