3Com 2101 manual Pulse Dialing

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Pulse Dialing 77

Pulse Dialing

In some locations, analog telephone users must dial telephone calls using

 

pulse dialing instead of tone dialing (also called Dual Tone Multi

 

Frequency, or DTMF, dialing).

 

Your administrator configures Analog Line Card ports for pulse dialing.

Examples:

■Some of your telephone lines are provided by a telephone company that supports only pulse dialing while other lines are provided by a different telephone company that support DTMF dialing.

■Your organization’s telephone service provider offers low-cost, pulse-dialing-only service.

■In some situations, you must switch to DTMF dialing during a call. For example, if your call is answered by an automated attendant that requires that you enter information from your telephone keypad, you must typically enter the information using DTMF dialing.

Using a Feature Code To change from pulse dialing to DTMF during a call:

1Press the Feature button and 891.

2Your connection is switched from pulse to tone (DTMF) for the remainder of the call. When you hang up, the port you were using on the Analog Line Card reverts to pulse dialing mode.

Using a Mapped Your administrator can map a button on your telephone so that you can Button press the button to change from pulse dialing to DTMF during a call.

When you hang up, the port you were using on the Analog Line Card reverts to pulse dialing mode.

Using a Personal You can configure a personal speed dial in the NBX NetSet utility to dial a Speed Dial number in pulse dial mode and then to switch to DTMF. Use the left carat

character (<) as the command to switch to DTMF mode. You can also include the digits that you want the system to dial after switching to DTMF. The system dials any digits after the < using DTMF tones. When you hang up, the port you were using on the Analog Line Card reverts to pulse dialing mode.

For additional information about programming speed dials, see “Personal

Speed Dials” in Chapter 6.

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Contents NBX Telephone Guide United States Government Legend Contents Modifying or Deleting Groups From Any Internal NBX TelephoneMore Ways to Dial a Call An Internal Call Blind TransferGroup Call Pickup Personalizing Your TelephoneAdditional Applications Attendant ConsolesShows where to look for specific information in this guide How to UseWhere to Find Information This GuideLists conventions that are used throughout this guide ConventionsDefines some commonly used words and phrases in this guide IconsDocumentation DocumentationComments on About this Guide Getting Started Setting Up Your Password and Voice Mail For the First TimeDescribes how to set up your first password Setting Your NBX NetSet and Messaging Password Microsoft Internet Explorer version 5.5 or later is optimal Frequently used features on your telephone Icons below the window are shortcuts to these featuresQuick Reference GuidesNBX Business Telephones Business Telephone Buttons Controls NBX Business Telephones have these features10 a-f HandsetProgram button Reserved for future use Exit Telephone key padNBX Business Telephones Programmable Access Buttons onBusiness TelephoneLight Status Status Indicator LightsBusiness Telephone NBX Basic Telephone Exit NBX Basic Telephone has these featuresBasic Telephone Buttons Controls Programmable Access Buttons on the Basic Telephone Basic Telephone Status Icons onSame time Indicates the status of the lines. See TableNBX Voice Messaging Considerations PasswordChanging Your Name Steps to Changing Your PasswordPersonal Greeting Security TipsMessage Indicators When you have messages in your mailbox Click Listen Managing Your NBX Voice Messages ButtonsMessage Replying to aForwarding a Introductory commentsOptionally, press one of these buttons, or proceed to step For details on valid site codes, see your administratorDial 2 to select Create and Send a Message CreatingSending a Message Voice Mail Group Creating PersonalLists Message to everyone on the list at the same timeDial 3 to select Group Lists Press 1, 3, or Deleting GroupsDial 9 for Mailbox Options Incoming Calls to ForwardingYour Call Coverage PointManage Your Voice Other Ways toMail Messages Other KindsNBX Voice Messaging Standard Features Second Call Line a Line B How to Manage New CallsOn the NBX Basic Telephone, use to manage the two lines Managing Multiple Calls on the NBX Basic TelephoneManaging Multiple Calls on the NBX Basic Telephone Using the NBX Telephone Display PanelMenu choices Tips onDisplay alternates between the list Setting Your Call Coverage Point On Hold Putting a CallOne Call on Hold Standard Features Direct Mail Transfer Conference Call Establishing aFrom an NBX Telephone, follow these steps Dial a call to an internal or external third partyThat You Called your call is answered by someone else More AboutStandard Features Personalizing Your Telephone Log in to NBX NetSet Ringer Tones Guidelines About Features on NBX TelephonesRinger Tones Go to NBX NetSet Speed Dials Personal Speed DialsTo assign or change a personal speed dial number Personalizing Your Telephone Log in to NBX NetSet Speed Dials One Touch To use the LabelMakers Log in to NBX NetSet Speed Dials Personal or System-wideNumber/Address field Off-SiteNotification Additional Notes If you specify Pager or VoiceMail for the first attempt If you specify EMail for the first attemptDo Not Disturb Resetting the Off-Site Notification CycleComes into your voice mailbox DefinitionsYour Telephone PreventingUnauthorized Use Override Class of ServiceCall Permissions Information Call PermissionsPalm Integration To end calls when using a headset with Getting More from Your Telephone System Caller ID Listening to Your Messages in Your E-mail or BrowserCLIR-NEXT On Clir for All External CallsClir for Next External Call Only Log in to NBX NetSet User Information Call Pickup Call PickupThat allows nonmember pickup Shows an example of a hunt group configuration Click Log In, and then click Close Hunt Group Numbers Assigned by the AdministratorSample Calling Group Configuration NetSet User Information Hunt Groups and click Login allAnnouncement System Default Extension NumbersCall Park Paging next for details To retrieve a parked call PagingDial the Call Park extension that was assigned to the call Message in one of three ways, as described in TableUsing Unique Extensions to Dial Remote Offices Example Examples Through 9 that is, ringing is delayed for from 1 to 9 ringsPulse Dialing Additional Applications Attendant Consoles This chapter covers these featuresAttendant Console NBXSee Attendant Console Labels next Labels Log in to NBX NetSet Speed Dials Attendant Console To use the Attendant Console LabelMakerSoftware ComplementAttendant Button Purpose Shortcut Attendant Software Buttons and Keyboard ShortcutsKeyboard Telephone Telephone Installation MAINTENANCE, TroubleshootingAttaching AdjustingSupport Bracket Low-ProfileKnob for the Handset Support Peg Shows the NBX Telephone in the wall-mount positionMoving Your Cleaning YourSwapping TelephonesPossible Problem Suggested Solutions Possible ProblemsTo NBX NetSet NBX Messaging, and then clear Greeting Only MailboxPossible Problem Index Button on Attendant Console 81 button on Business Telephone NBX 100 Sending messages 33 shared telephone lines Index Index

2101 specifications

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