3Com 2101 manual Getting More from Your Telephone System, This chapter covers these topics

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GETTING MORE FROM YOUR

7 TELEPHONE SYSTEM

This chapter covers these topics:

■Listening to Your Messages in Your E-mailor Browser

■Account (Billing) Codes

■Caller ID

■Call Pickup

■Hunt Groups and Calling Groups

■Call Park

■Paging

■Dialing a Call to a Remote Office

■Bridged Extensions

■Delayed Ringing

■Pulse Dialing

■Additional Applications

Several of the features described in this chapter include having a telephone line appear on more than one NBX® Business Telephone. For any of these features, if one person is using a telephone line, no one else can listen in on that same line from a different telephone.

If your system uses a third-party messaging application, use the documentation for your messaging application instead of the instructions in this chapter.

For help on accessing NBX features from an analog telephone, see the NBX Feature Codes Guide in the NBX NetSet™ utility. For how to set up your NBX NetSet password the first time, see Chapter 1.

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Contents NBX Telephone Guide United States Government Legend Contents Modifying or Deleting Groups From Any Internal NBX TelephoneMore Ways to Dial a Call An Internal Call Blind TransferGroup Call Pickup Personalizing Your TelephoneAdditional Applications Attendant ConsolesShows where to look for specific information in this guide How to UseWhere to Find Information This GuideLists conventions that are used throughout this guide ConventionsDefines some commonly used words and phrases in this guide IconsDocumentation DocumentationComments on About this Guide Getting Started Setting Up Your Password and Voice Mail For the First TimeDescribes how to set up your first password Setting Your NBX NetSet and Messaging Password Microsoft Internet Explorer version 5.5 or later is optimal Frequently used features on your telephone Icons below the window are shortcuts to these featuresQuick Reference GuidesNBX Business Telephones Business Telephone Buttons Controls NBX Business Telephones have these features10 a-f HandsetProgram button Reserved for future use Exit Telephone key padNBX Business Telephones Programmable Access Buttons onBusiness TelephoneLight Status Status Indicator LightsBusiness Telephone NBX Basic Telephone Exit NBX Basic Telephone has these featuresBasic Telephone Buttons Controls Programmable Access Buttons on the Basic Telephone Basic Telephone Status Icons onSame time Indicates the status of the lines. See TableNBX Voice Messaging Considerations PasswordChanging Your Name Steps to Changing Your PasswordPersonal Greeting Security TipsMessage Indicators When you have messages in your mailbox Click Listen Managing Your NBX Voice Messages ButtonsMessage Replying to aForwarding a Introductory commentsOptionally, press one of these buttons, or proceed to step For details on valid site codes, see your administratorDial 2 to select Create and Send a Message CreatingSending a Message Voice Mail Group Creating PersonalLists Message to everyone on the list at the same timeDial 3 to select Group Lists Press 1, 3, or Deleting GroupsDial 9 for Mailbox Options Incoming Calls to ForwardingYour Call Coverage PointManage Your Voice Other Ways toMail Messages Other KindsNBX Voice Messaging Standard Features Second Call Line a Line B How to Manage New CallsOn the NBX Basic Telephone, use to manage the two lines Managing Multiple Calls on the NBX Basic TelephoneManaging Multiple Calls on the NBX Basic Telephone Using the NBX Telephone Display PanelMenu choices Tips onDisplay alternates between the list Setting Your Call Coverage Point On Hold Putting a CallOne Call on Hold Standard Features Direct Mail Transfer Conference Call Establishing aFrom an NBX Telephone, follow these steps Dial a call to an internal or external third partyThat You Called your call is answered by someone else More AboutStandard Features Personalizing Your Telephone Log in to NBX NetSet Ringer Tones Guidelines About Features on NBX TelephonesRinger Tones Go to NBX NetSet Speed Dials Personal Speed DialsTo assign or change a personal speed dial number Personalizing Your Telephone Log in to NBX NetSet Speed Dials One Touch To use the LabelMakers Log in to NBX NetSet Speed Dials Personal or System-wideNumber/Address field Off-SiteNotification Additional Notes If you specify Pager or VoiceMail for the first attempt If you specify EMail for the first attemptDo Not Disturb Resetting the Off-Site Notification CycleComes into your voice mailbox DefinitionsYour Telephone PreventingUnauthorized Use Override Class of ServiceCall Permissions Information Call PermissionsPalm Integration To end calls when using a headset with Getting More from Your Telephone System Caller ID Listening to Your Messages in Your E-mail or BrowserCLIR-NEXT On Clir for All External CallsClir for Next External Call Only Log in to NBX NetSet User Information Call Pickup Call PickupThat allows nonmember pickup Shows an example of a hunt group configuration Click Log In, and then click Close Hunt Group Numbers Assigned by the AdministratorSample Calling Group Configuration NetSet User Information Hunt Groups and click Login allAnnouncement System Default Extension NumbersCall Park Paging next for details To retrieve a parked call PagingDial the Call Park extension that was assigned to the call Message in one of three ways, as described in TableUsing Unique Extensions to Dial Remote Offices Example Examples Through 9 that is, ringing is delayed for from 1 to 9 ringsPulse Dialing Additional Applications Attendant Consoles This chapter covers these featuresAttendant Console NBXSee Attendant Console Labels next Labels Log in to NBX NetSet Speed Dials Attendant Console To use the Attendant Console LabelMakerSoftware ComplementAttendant Button Purpose Shortcut Attendant Software Buttons and Keyboard ShortcutsKeyboard Telephone Telephone Installation MAINTENANCE, TroubleshootingAttaching AdjustingSupport Bracket Low-ProfileKnob for the Handset Support Peg Shows the NBX Telephone in the wall-mount positionMoving Your Cleaning YourSwapping TelephonesPossible Problem Suggested Solutions Possible ProblemsTo NBX NetSet NBX Messaging, and then clear Greeting Only MailboxPossible Problem Index Button on Attendant Console 81 button on Business Telephone NBX 100 Sending messages 33 shared telephone lines Index Index

2101 specifications

The 3Com 2101 is a versatile and robust device that has been designed to meet the needs of modern networking environments. As part of 3Com's innovative product line, the 2101 serves as a gateway to enhanced connectivity solutions, suitable for businesses of all sizes. With a focus on reliability and performance, it has become a preferred choice for enterprises seeking to optimize their networking capabilities.

One of the standout features of the 3Com 2101 is its ability to support multiple communication protocols. This ensures compatibility with a wide range of devices and simplifies the management of diverse networking tasks. Whether it is the integration of VoIP solutions, data transfer, or varied broadband applications, the 2101 excels in creating a seamless experience for users.

Another significant characteristic of the 3Com 2101 is its security measures. With built-in firewall capabilities, the device offers advanced threat protection, making it suitable for environments that handle sensitive information. This focus on security is complemented by features such as virtual private network (VPN) support, allowing for secure remote access. Businesses can confidently use the 2101, knowing that their data is protected from unauthorized access.

In terms of performance, the 3Com 2101 leverages the latest technologies to ensure high-speed data throughput. With support for Ethernet and high-speed broadband connections, it is capable of facilitating fast internet and intranet connections essential for real-time applications. Furthermore, the device is designed for easy scalability, meaning that organizations can expand their network without significant investment in new equipment.

The user-friendly interface of the 3Com 2101 simplifies configuration and management. Network administrators can quickly set up and troubleshoot connectivity issues, thereby minimizing downtime. Additionally, comprehensive monitoring tools ensure that network performance remains optimal, providing insights into usage and potential bottlenecks.

In summary, the 3Com 2101 is a powerful networking device equipped with essential features and advanced technologies aimed at enhancing connectivity and security. Its support for multiple protocols, strong security framework, high performance, and ease of management make it an ideal choice for businesses looking to improve their networking infrastructure. With the 3Com 2101, organizations can confidently navigate the complexities of modern networking with reliability and efficiency.
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