3Com 2101 manual Conventions, Lists conventions that are used throughout this guide, Icons

Page 8

8ABOUT THIS GUIDE

Conventions

Table 2 defines some commonly used words and phrases in this guide.

 

Table 2 Common Terms

 

 

 

 

 

Term

Definition

 

 

 

 

Auto Attendant

The set of voice prompts that answers incoming calls and

 

 

describes actions that a caller can take to access

 

 

individual services.

 

 

 

 

Administrator

The person who is responsible for maintaining your

 

 

3Com Networked Telephony Solution.

 

 

 

 

Receptionist

The person who answers the majority of incoming

 

 

telephone calls. In some business environments, this

 

 

person may be a switchboard operator.

 

 

 

 

User

A person who has a single NBX Business Telephone, an

 

 

NBX Basic Telephone, or an analog telephone connected

 

 

to the NBX system through an ATC card or the

 

 

single-port ATA device.

 

 

 

 

NBX 100

NBX 100 Communications System

 

 

 

 

SuperStack 3 NBX

3Com SuperStack 3 NBX Networked Telephony Solution

 

 

 

Table 3 lists conventions that are used throughout this guide.

Table 3

Icons

 

 

 

 

Icon

Type

Description

 

 

 

 

Information note

Information that describes important features

 

 

or instructions.

 

 

 

 

Caution

Information that alerts you to potential loss of

 

 

data or potential damage to an application,

 

 

system, device, or network.

 

 

 

 

Warning

Information that alerts you to potential

 

 

personal injury.

 

 

 

Image 8
Contents NBX Telephone Guide United States Government Legend Contents From Any Internal NBX Telephone Modifying or Deleting GroupsMore Ways to Dial a Call An Internal Call Blind TransferPersonalizing Your Telephone Group Call PickupAttendant Consoles Additional ApplicationsHow to Use Shows where to look for specific information in this guideWhere to Find Information This GuideConventions Lists conventions that are used throughout this guideDefines some commonly used words and phrases in this guide IconsDocumentation DocumentationComments on About this Guide Getting Started Setting Up Your Password and Voice Mail For the First TimeDescribes how to set up your first password Setting Your NBX NetSet and Messaging Password Microsoft Internet Explorer version 5.5 or later is optimal Icons below the window are shortcuts to these features Frequently used features on your telephoneQuick Reference GuidesNBX Business Telephones NBX Business Telephones have these features Business Telephone Buttons Controls10 a-f HandsetExit Telephone key pad Program button Reserved for future useNBX Business Telephones Access Buttons on ProgrammableBusiness TelephoneLight Status Status Indicator LightsBusiness Telephone NBX Basic Telephone Exit NBX Basic Telephone has these featuresBasic Telephone Buttons Controls Programmable Access Buttons on the Basic Telephone Status Icons on Basic TelephoneSame time Indicates the status of the lines. See TableNBX Voice Messaging Considerations PasswordChanging Your Steps to Changing Your Password NamePersonal Greeting Security TipsMessage Indicators When you have messages in your mailbox Click Listen Buttons Managing Your NBX Voice MessagesReplying to a MessageForwarding a Introductory commentsFor details on valid site codes, see your administrator Optionally, press one of these buttons, or proceed to stepDial 2 to select Create and Send a Message CreatingSending a Message Creating Personal Voice Mail GroupLists Message to everyone on the list at the same timeDial 3 to select Group Lists Press 1, 3, or Deleting GroupsDial 9 for Mailbox Options Forwarding Incoming Calls toYour Call Coverage PointOther Ways to Manage Your VoiceMail Messages Other KindsNBX Voice Messaging Standard Features Line a Line B How to Manage New Calls Second CallOn the NBX Basic Telephone, use to manage the two lines Managing Multiple Calls on the NBX Basic TelephoneUsing the NBX Telephone Display Panel Managing Multiple Calls on the NBX Basic TelephoneMenu choices Tips onDisplay alternates between the list Setting Your Call Coverage Point Putting a Call On HoldOne Call on Hold Standard Features Direct Mail Transfer Establishing a Conference CallFrom an NBX Telephone, follow these steps Dial a call to an internal or external third partyMore About That You Called your call is answered by someone elseStandard Features Personalizing Your Telephone Log in to NBX NetSet Ringer Tones Guidelines About Features on NBX TelephonesRinger Tones Go to NBX NetSet Speed Dials Personal Speed DialsTo assign or change a personal speed dial number Personalizing Your Telephone Log in to NBX NetSet Speed Dials One Touch Log in to NBX NetSet Speed Dials Personal or System-wide To use the LabelMakersNumber/Address field Off-SiteNotification Additional Notes If you specify EMail for the first attempt If you specify Pager or VoiceMail for the first attemptResetting the Off-Site Notification Cycle Do Not DisturbComes into your voice mailbox DefinitionsYour Telephone PreventingUnauthorized Use Class of Service OverrideCall Permissions Information Call PermissionsPalm Integration To end calls when using a headset with Getting More from Your Telephone System Listening to Your Messages in Your E-mail or Browser Caller IDCLIR-NEXT On Clir for All External CallsClir for Next External Call Only Log in to NBX NetSet User Information Call Pickup Call PickupThat allows nonmember pickup Shows an example of a hunt group configuration Hunt Group Numbers Assigned by the Administrator Click Log In, and then click CloseNetSet User Information Hunt Groups and click Login all Sample Calling Group ConfigurationAnnouncement System Default Extension NumbersCall Park Paging Paging next for details To retrieve a parked callDial the Call Park extension that was assigned to the call Message in one of three ways, as described in TableUsing Unique Extensions to Dial Remote Offices Example Through 9 that is, ringing is delayed for from 1 to 9 rings ExamplesPulse Dialing Additional Applications This chapter covers these features Attendant ConsolesNBX Attendant ConsoleSee Attendant Console Labels next Attendant Console To use the Attendant Console LabelMaker Labels Log in to NBX NetSet Speed DialsSoftware ComplementAttendant Button Purpose Shortcut Attendant Software Buttons and Keyboard ShortcutsKeyboard Telephone Installation MAINTENANCE, Troubleshooting TelephoneAdjusting AttachingSupport Bracket Low-ProfileShows the NBX Telephone in the wall-mount position Knob for the Handset Support PegCleaning Your Moving YourSwapping TelephonesPossible Problems Possible Problem Suggested SolutionsTo NBX NetSet NBX Messaging, and then clear Greeting Only MailboxPossible Problem Index Button on Attendant Console 81 button on Business Telephone NBX 100 Sending messages 33 shared telephone lines Index Index

2101 specifications

The 3Com 2101 is a versatile and robust device that has been designed to meet the needs of modern networking environments. As part of 3Com's innovative product line, the 2101 serves as a gateway to enhanced connectivity solutions, suitable for businesses of all sizes. With a focus on reliability and performance, it has become a preferred choice for enterprises seeking to optimize their networking capabilities.

One of the standout features of the 3Com 2101 is its ability to support multiple communication protocols. This ensures compatibility with a wide range of devices and simplifies the management of diverse networking tasks. Whether it is the integration of VoIP solutions, data transfer, or varied broadband applications, the 2101 excels in creating a seamless experience for users.

Another significant characteristic of the 3Com 2101 is its security measures. With built-in firewall capabilities, the device offers advanced threat protection, making it suitable for environments that handle sensitive information. This focus on security is complemented by features such as virtual private network (VPN) support, allowing for secure remote access. Businesses can confidently use the 2101, knowing that their data is protected from unauthorized access.

In terms of performance, the 3Com 2101 leverages the latest technologies to ensure high-speed data throughput. With support for Ethernet and high-speed broadband connections, it is capable of facilitating fast internet and intranet connections essential for real-time applications. Furthermore, the device is designed for easy scalability, meaning that organizations can expand their network without significant investment in new equipment.

The user-friendly interface of the 3Com 2101 simplifies configuration and management. Network administrators can quickly set up and troubleshoot connectivity issues, thereby minimizing downtime. Additionally, comprehensive monitoring tools ensure that network performance remains optimal, providing insights into usage and potential bottlenecks.

In summary, the 3Com 2101 is a powerful networking device equipped with essential features and advanced technologies aimed at enhancing connectivity and security. Its support for multiple protocols, strong security framework, high performance, and ease of management make it an ideal choice for businesses looking to improve their networking infrastructure. With the 3Com 2101, organizations can confidently navigate the complexities of modern networking with reliability and efficiency.