3Com 2101 manual Creating Personal, Voice Mail Group, Lists

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34CHAPTER 4: NBX VOICE MESSAGING

Creating Personal	A Personal Voice Mail List, also called a mail group, is a collection of
Voice Mail Group	extensions to which you assign a special “group number.” Use it to send
Lists	a message to everyone on the list at the same time.
	A Personal Voice Mail List is not the same as a Hunt Group or Calling
	Group. See “Hunt Groups and Calling Groups” in Chapter 7.

To create a personal voice mail list (mail group):

1Log in to your mailbox at your telephone or remotely.

2Dial 9 for Mailbox Options.

3Dial 3 for Group Lists, and then 2 for Create Group.

4Dial any 2-digit number, which becomes the Group Number.

5After the tone, record a name for the group, and press #. Record the group number and name.

6Dial one of these numbers:

■1 to save the group name and proceed to step 7

■2 to change the group name and return to step 5

■* to exit without saving

7After you press 1, dial one of these destination numbers plus #:

■The internal extension or mailbox number of the recipient.

■A One-Touch (NBX Business Telephone only), personal, or system-wide speed dial number. See “Speed Dials” in Chapter 6.

■A site code plus extension (to send to a user on another NBX system in your organization). Example: neee or neeee (where n = one or more site code digits and e = the extension digits on the other system)

For details on valid site codes, see your administrator.

8When you have added all of the destination numbers, press:

■1 to save the group list

■2 to cancel creating the group

■** to return to the previous menu

OR hang up.

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Contents NBX Telephone Guide United States Government Legend Contents More Ways to Dial a Call An Internal Call From Any Internal NBX TelephoneModifying or Deleting Groups Blind TransferPersonalizing Your Telephone Group Call PickupAttendant Consoles Additional ApplicationsWhere to Find Information How to UseShows where to look for specific information in this guide This GuideDefines some commonly used words and phrases in this guide ConventionsLists conventions that are used throughout this guide IconsComments on DocumentationDocumentation About this Guide Describes how to set up your first password Setting Up Your Password and Voice Mail For the First TimeGetting Started Setting Your NBX NetSet and Messaging Password Microsoft Internet Explorer version 5.5 or later is optimal Quick Reference Icons below the window are shortcuts to these featuresFrequently used features on your telephone GuidesNBX Business Telephones 10 a-f NBX Business Telephones have these featuresBusiness Telephone Buttons Controls HandsetExit Telephone key pad Program button Reserved for future useNBX Business Telephones Business Access Buttons onProgrammable TelephoneBusiness Telephone Status Indicator LightsLight Status NBX Basic Telephone Basic Telephone Buttons Controls NBX Basic Telephone has these featuresExit Programmable Access Buttons on the Basic Telephone Same time Status Icons onBasic Telephone Indicates the status of the lines. See TableNBX Voice Messaging Changing Your PasswordConsiderations Personal Greeting Steps to Changing Your PasswordName Security TipsMessage Indicators When you have messages in your mailbox Click Listen Buttons Managing Your NBX Voice Messages Forwarding a Replying to a Message Introductory commentsFor details on valid site codes, see your administrator Optionally, press one of these buttons, or proceed to stepSending a Message CreatingDial 2 to select Create and Send a Message Lists Creating PersonalVoice Mail Group Message to everyone on the list at the same timeDial 9 for Mailbox Options Deleting GroupsDial 3 to select Group Lists Press 1, 3, or Your Call Coverage ForwardingIncoming Calls to PointMail Messages Other Ways toManage Your Voice Other KindsNBX Voice Messaging Standard Features On the NBX Basic Telephone, use to manage the two lines Line a Line B How to Manage New CallsSecond Call Managing Multiple Calls on the NBX Basic TelephoneUsing the NBX Telephone Display Panel Managing Multiple Calls on the NBX Basic TelephoneDisplay alternates between the list Tips onMenu choices Setting Your Call Coverage Point Putting a Call On HoldOne Call on Hold Standard Features Direct Mail Transfer From an NBX Telephone, follow these steps Establishing aConference Call Dial a call to an internal or external third partyMore About That You Called your call is answered by someone elseStandard Features Personalizing Your Telephone Ringer Tones Guidelines About Features on NBX TelephonesLog in to NBX NetSet Ringer Tones To assign or change a personal speed dial number Speed DialsGo to NBX NetSet Speed Dials Personal Personalizing Your Telephone Log in to NBX NetSet Speed Dials One Touch Log in to NBX NetSet Speed Dials Personal or System-wide To use the LabelMakersNotification Off-SiteNumber/Address field Additional Notes If you specify EMail for the first attempt If you specify Pager or VoiceMail for the first attemptComes into your voice mailbox Resetting the Off-Site Notification CycleDo Not Disturb DefinitionsUnauthorized Use PreventingYour Telephone Call Permissions Class of ServiceOverride Information Call PermissionsPalm Integration To end calls when using a headset with Getting More from Your Telephone System Listening to Your Messages in Your E-mail or Browser Caller IDClir for Next External Call Only Clir for All External CallsCLIR-NEXT On That allows nonmember pickup Call PickupLog in to NBX NetSet User Information Call Pickup Shows an example of a hunt group configuration Hunt Group Numbers Assigned by the Administrator Click Log In, and then click CloseNetSet User Information Hunt Groups and click Login all Sample Calling Group ConfigurationCall Park System Default Extension NumbersAnnouncement Dial the Call Park extension that was assigned to the call PagingPaging next for details To retrieve a parked call Message in one of three ways, as described in TableUsing Unique Extensions to Dial Remote Offices Example Through 9 that is, ringing is delayed for from 1 to 9 rings ExamplesPulse Dialing Additional Applications This chapter covers these features Attendant ConsolesNBX Attendant ConsoleSee Attendant Console Labels next Attendant Console To use the Attendant Console LabelMaker Labels Log in to NBX NetSet Speed DialsAttendant ComplementSoftware Keyboard Attendant Software Buttons and Keyboard ShortcutsButton Purpose Shortcut Telephone Installation MAINTENANCE, Troubleshooting TelephoneSupport Bracket AdjustingAttaching Low-ProfileShows the NBX Telephone in the wall-mount position Knob for the Handset Support PegSwapping Cleaning YourMoving Your TelephonesTo NBX NetSet NBX Messaging, and then clear Greeting Possible ProblemsPossible Problem Suggested Solutions Only MailboxPossible Problem Index Button on Attendant Console 81 button on Business Telephone NBX 100 Sending messages 33 shared telephone lines Index Index