3Com 2101 manual United States Government Legend

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3Com Corporation

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Copyright © 2003, 3Com Corporation. All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from 3Com Corporation.

3Com Corporation reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of 3Com Corporation to provide notification of such revision or change.

3Com Corporation provides this documentation without warranty, term, or condition of any kind, either implied or expressed, including, but not limited to, the implied warranties, terms, or conditions of merchantability, satisfactory quality, and fitness for a particular purpose. 3Com may make improvements or changes in the product(s) and/or the program(s) described in this documentation at any time.

If there is any software on removable media described in this documentation, it is furnished under a license agreement included with the product as a separate document, in the hardcopy documentation, or on the removable media in a directory file named LICENSE.TXT or !LICENSE.TXT. If you are unable to locate a copy, please contact 3Com and a copy will be provided to you.

UNITED STATES GOVERNMENT LEGEND

If you are a United States government agency, then this documentation and the software described herein are provided to you subject to the following:

All technical data and computer software are commercial in nature and developed solely at private expense. Software is delivered as “Commercial Computer Software” as defined in DFARS 252.227-7014 (June 1995) or as a “commercial item” as defined in FAR 2.101(a) and as such is provided with only such rights as are provided in 3Com’s standard commercial license for the Software. Technical data is provided with limited rights only as provided in DFAR 252.227-7015 (Nov 1995) or FAR 52.227-14 (June 1987), whichever is applicable. You agree not to remove or deface any portion of any legend provided on any licensed program or documentation contained in, or delivered to you in conjunction with, this guide.

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PATENT INFORMATION

NBX Telephones 3C10281PE, 3C10226PE, 3C10228IRPE, and 3C10248PE are covered by one or more of the following U.S. patents and other patent applications pending:

5,994,998; 6,140,911; 6,329,906; 6,496,105; 6,535,983; 6,483,203; 6,449,348; 6,212,195

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TRADEMARKS

Unless otherwise indicated, 3Com registered trademarks are registered in the United States and may or may not be registered in other countries.

3Com, NBX, the 3Com logo, and SuperStack are registered trademarks of 3Com Corporation. NBX NetSet and pcXset are trademarks of 3Com Corporation. Adobe is a trademark and Adobe Acrobat is a registered trademark of Adobe Systems Incorporated. Microsoft, Windows, Windows 2000, Windows NT, and Windows XP are registered trademarks of Microsoft Corporation.

All other company and product names may be trademarks of the respective companies with which they are associated.

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Contents NBX Telephone Guide United States Government Legend Contents More Ways to Dial a Call An Internal Call From Any Internal NBX TelephoneModifying or Deleting Groups Blind TransferPersonalizing Your Telephone Group Call PickupAttendant Consoles Additional ApplicationsWhere to Find Information How to UseShows where to look for specific information in this guide This GuideDefines some commonly used words and phrases in this guide ConventionsLists conventions that are used throughout this guide IconsDocumentation DocumentationComments on About this Guide Getting Started Setting Up Your Password and Voice Mail For the First TimeDescribes how to set up your first password Setting Your NBX NetSet and Messaging Password Microsoft Internet Explorer version 5.5 or later is optimal Quick Reference Icons below the window are shortcuts to these featuresFrequently used features on your telephone GuidesNBX Business Telephones 10 a-f NBX Business Telephones have these featuresBusiness Telephone Buttons Controls HandsetExit Telephone key pad Program button Reserved for future useNBX Business Telephones Business Access Buttons onProgrammable TelephoneLight Status Status Indicator LightsBusiness Telephone NBX Basic Telephone Exit NBX Basic Telephone has these featuresBasic Telephone Buttons Controls Programmable Access Buttons on the Basic Telephone Same time Status Icons onBasic Telephone Indicates the status of the lines. See TableNBX Voice Messaging Considerations PasswordChanging Your Personal Greeting Steps to Changing Your PasswordName Security TipsMessage Indicators When you have messages in your mailbox Click Listen Buttons Managing Your NBX Voice MessagesForwarding a Replying to aMessage Introductory commentsFor details on valid site codes, see your administrator Optionally, press one of these buttons, or proceed to stepDial 2 to select Create and Send a Message CreatingSending a Message Lists Creating PersonalVoice Mail Group Message to everyone on the list at the same timeDial 3 to select Group Lists Press 1, 3, or Deleting GroupsDial 9 for Mailbox Options Your Call Coverage ForwardingIncoming Calls to PointMail Messages Other Ways toManage Your Voice Other KindsNBX Voice Messaging Standard Features On the NBX Basic Telephone, use to manage the two lines Line a Line B How to Manage New CallsSecond Call Managing Multiple Calls on the NBX Basic TelephoneUsing the NBX Telephone Display Panel Managing Multiple Calls on the NBX Basic TelephoneMenu choices Tips onDisplay alternates between the list Setting Your Call Coverage Point Putting a Call On HoldOne Call on Hold Standard Features Direct Mail Transfer From an NBX Telephone, follow these steps Establishing aConference Call Dial a call to an internal or external third partyMore About That You Called your call is answered by someone elseStandard Features Personalizing Your Telephone Log in to NBX NetSet Ringer Tones Guidelines About Features on NBX TelephonesRinger Tones Go to NBX NetSet Speed Dials Personal Speed DialsTo assign or change a personal speed dial number Personalizing Your Telephone Log in to NBX NetSet Speed Dials One Touch Log in to NBX NetSet Speed Dials Personal or System-wide To use the LabelMakersNumber/Address field Off-SiteNotification Additional Notes If you specify EMail for the first attempt If you specify Pager or VoiceMail for the first attemptComes into your voice mailbox Resetting the Off-Site Notification CycleDo Not Disturb DefinitionsYour Telephone PreventingUnauthorized Use Call Permissions Class of ServiceOverride Information Call PermissionsPalm Integration To end calls when using a headset with Getting More from Your Telephone System Listening to Your Messages in Your E-mail or Browser Caller IDCLIR-NEXT On Clir for All External CallsClir for Next External Call Only Log in to NBX NetSet User Information Call Pickup Call PickupThat allows nonmember pickup Shows an example of a hunt group configuration Hunt Group Numbers Assigned by the Administrator Click Log In, and then click CloseNetSet User Information Hunt Groups and click Login all Sample Calling Group ConfigurationAnnouncement System Default Extension NumbersCall Park Dial the Call Park extension that was assigned to the call PagingPaging next for details To retrieve a parked call Message in one of three ways, as described in TableUsing Unique Extensions to Dial Remote Offices Example Through 9 that is, ringing is delayed for from 1 to 9 rings ExamplesPulse Dialing Additional Applications This chapter covers these features Attendant ConsolesNBX Attendant ConsoleSee Attendant Console Labels next Attendant Console To use the Attendant Console LabelMaker Labels Log in to NBX NetSet Speed DialsSoftware ComplementAttendant Button Purpose Shortcut Attendant Software Buttons and Keyboard ShortcutsKeyboard Telephone Installation MAINTENANCE, Troubleshooting TelephoneSupport Bracket AdjustingAttaching Low-ProfileShows the NBX Telephone in the wall-mount position Knob for the Handset Support PegSwapping Cleaning YourMoving Your TelephonesTo NBX NetSet NBX Messaging, and then clear Greeting Possible ProblemsPossible Problem Suggested Solutions Only MailboxPossible Problem Index Button on Attendant Console 81 button on Business Telephone NBX 100 Sending messages 33 shared telephone lines Index Index

2101 specifications

The 3Com 2101 is a versatile and robust device that has been designed to meet the needs of modern networking environments. As part of 3Com's innovative product line, the 2101 serves as a gateway to enhanced connectivity solutions, suitable for businesses of all sizes. With a focus on reliability and performance, it has become a preferred choice for enterprises seeking to optimize their networking capabilities.

One of the standout features of the 3Com 2101 is its ability to support multiple communication protocols. This ensures compatibility with a wide range of devices and simplifies the management of diverse networking tasks. Whether it is the integration of VoIP solutions, data transfer, or varied broadband applications, the 2101 excels in creating a seamless experience for users.

Another significant characteristic of the 3Com 2101 is its security measures. With built-in firewall capabilities, the device offers advanced threat protection, making it suitable for environments that handle sensitive information. This focus on security is complemented by features such as virtual private network (VPN) support, allowing for secure remote access. Businesses can confidently use the 2101, knowing that their data is protected from unauthorized access.

In terms of performance, the 3Com 2101 leverages the latest technologies to ensure high-speed data throughput. With support for Ethernet and high-speed broadband connections, it is capable of facilitating fast internet and intranet connections essential for real-time applications. Furthermore, the device is designed for easy scalability, meaning that organizations can expand their network without significant investment in new equipment.

The user-friendly interface of the 3Com 2101 simplifies configuration and management. Network administrators can quickly set up and troubleshoot connectivity issues, thereby minimizing downtime. Additionally, comprehensive monitoring tools ensure that network performance remains optimal, providing insights into usage and potential bottlenecks.

In summary, the 3Com 2101 is a powerful networking device equipped with essential features and advanced technologies aimed at enhancing connectivity and security. Its support for multiple protocols, strong security framework, high performance, and ease of management make it an ideal choice for businesses looking to improve their networking infrastructure. With the 3Com 2101, organizations can confidently navigate the complexities of modern networking with reliability and efficiency.