3Com 2101 manual Establishing a, Conference Call, From an NBX Telephone, follow these steps

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48CHAPTER 5: STANDARD FEATURES

Establishing a

You can establish a Conference Call with up to four parties, including

Conference Call

yourself. You must be using a telephone on the NBX system. The other

 

three parties can be any combination of internal and external calls.

 

From an NBX Telephone, follow these steps:

 

On the NBX Basic Telephone, you must use the Feature code instructions

 

in parentheses. For the NBX Business Telephone, use the Conference

 

button OR the Feature Code instructions.

1Dial a call, or receive a call from someone else. Two parties are now on the call.

2While on the call, press the Conference button (or press Feature + 430). The system selects a new line and places the first party on hold.

3Dial a call to an internal or external third party.

For an announced conference, wait for the third party to answer the call, and then press the Conference button (or Feature + 430) again.

Until you press the Conference button (or Feature + 430) the second time, the second party remains on hold, and you may converse with the third party privately.

For a blind conference, press the Conference button (or Feature + 430) immediately after you dial the number. You return to the conference, and you and the second party hear the called party’s telephone ringing.

If the third party answers, three parties are now in the conference call.

If the third party is internal and does not answer, the attempt to conference is cancelled. You cannot establish a conference call with an NBX user’s voice mailbox.

4Repeat steps 2 and 3 to conference in a fourth party.

On the NBX Business Telephone, to use your speaker phone during the conference call, press the Speaker button.

On the NBX Business Telephone, to turn off the microphone, press the Mute button. The other parties cannot hear you, but you can hear them.

For details about the Speaker and Mute features, see “Business Telephone Buttons and Controls” in Chapter 2.

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Contents NBX Telephone Guide United States Government Legend Contents From Any Internal NBX Telephone Modifying or Deleting GroupsMore Ways to Dial a Call An Internal Call Blind TransferPersonalizing Your Telephone Group Call PickupAttendant Consoles Additional ApplicationsHow to Use Shows where to look for specific information in this guideWhere to Find Information This GuideConventions Lists conventions that are used throughout this guideDefines some commonly used words and phrases in this guide IconsDocumentation Comments onDocumentation About this Guide Setting Up Your Password and Voice Mail For the First Time Describes how to set up your first passwordGetting Started Setting Your NBX NetSet and Messaging Password Microsoft Internet Explorer version 5.5 or later is optimal Icons below the window are shortcuts to these features Frequently used features on your telephoneQuick Reference GuidesNBX Business Telephones NBX Business Telephones have these features Business Telephone Buttons Controls10 a-f HandsetExit Telephone key pad Program button Reserved for future useNBX Business Telephones Access Buttons on ProgrammableBusiness TelephoneStatus Indicator Lights Business TelephoneLight Status NBX Basic Telephone NBX Basic Telephone has these features Basic Telephone Buttons ControlsExit Programmable Access Buttons on the Basic Telephone Status Icons on Basic TelephoneSame time Indicates the status of the lines. See TableNBX Voice Messaging Password Changing YourConsiderations Steps to Changing Your Password NamePersonal Greeting Security TipsMessage Indicators When you have messages in your mailbox Click Listen Buttons Managing Your NBX Voice MessagesReplying to a MessageForwarding a Introductory commentsFor details on valid site codes, see your administrator Optionally, press one of these buttons, or proceed to stepCreating Sending a MessageDial 2 to select Create and Send a Message Creating Personal Voice Mail GroupLists Message to everyone on the list at the same timeDeleting Groups Dial 9 for Mailbox OptionsDial 3 to select Group Lists Press 1, 3, or Forwarding Incoming Calls toYour Call Coverage PointOther Ways to Manage Your VoiceMail Messages Other KindsNBX Voice Messaging Standard Features Line a Line B How to Manage New Calls Second CallOn the NBX Basic Telephone, use to manage the two lines Managing Multiple Calls on the NBX Basic TelephoneUsing the NBX Telephone Display Panel Managing Multiple Calls on the NBX Basic TelephoneTips on Display alternates between the listMenu choices Setting Your Call Coverage Point Putting a Call On HoldOne Call on Hold Standard Features Direct Mail Transfer Establishing a Conference CallFrom an NBX Telephone, follow these steps Dial a call to an internal or external third partyMore About That You Called your call is answered by someone elseStandard Features Personalizing Your Telephone Guidelines About Features on NBX Telephones Ringer TonesLog in to NBX NetSet Ringer Tones Speed Dials To assign or change a personal speed dial numberGo to NBX NetSet Speed Dials Personal Personalizing Your Telephone Log in to NBX NetSet Speed Dials One Touch Log in to NBX NetSet Speed Dials Personal or System-wide To use the LabelMakersOff-Site NotificationNumber/Address field Additional Notes If you specify EMail for the first attempt If you specify Pager or VoiceMail for the first attemptResetting the Off-Site Notification Cycle Do Not DisturbComes into your voice mailbox DefinitionsPreventing Unauthorized UseYour Telephone Class of Service OverrideCall Permissions Information Call PermissionsPalm Integration To end calls when using a headset with Getting More from Your Telephone System Listening to Your Messages in Your E-mail or Browser Caller IDClir for All External Calls Clir for Next External Call OnlyCLIR-NEXT On Call Pickup That allows nonmember pickupLog in to NBX NetSet User Information Call Pickup Shows an example of a hunt group configuration Hunt Group Numbers Assigned by the Administrator Click Log In, and then click CloseNetSet User Information Hunt Groups and click Login all Sample Calling Group ConfigurationSystem Default Extension Numbers Call ParkAnnouncement Paging Paging next for details To retrieve a parked callDial the Call Park extension that was assigned to the call Message in one of three ways, as described in TableUsing Unique Extensions to Dial Remote Offices Example Through 9 that is, ringing is delayed for from 1 to 9 rings ExamplesPulse Dialing Additional Applications This chapter covers these features Attendant ConsolesNBX Attendant ConsoleSee Attendant Console Labels next Attendant Console To use the Attendant Console LabelMaker Labels Log in to NBX NetSet Speed DialsComplement AttendantSoftware Attendant Software Buttons and Keyboard Shortcuts KeyboardButton Purpose Shortcut Telephone Installation MAINTENANCE, Troubleshooting TelephoneAdjusting AttachingSupport Bracket Low-ProfileShows the NBX Telephone in the wall-mount position Knob for the Handset Support PegCleaning Your Moving YourSwapping TelephonesPossible Problems Possible Problem Suggested SolutionsTo NBX NetSet NBX Messaging, and then clear Greeting Only MailboxPossible Problem Index Button on Attendant Console 81 button on Business Telephone NBX 100 Sending messages 33 shared telephone lines Index Index

2101 specifications

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