3Com 2101 manual Changing Your, Password, Considerations

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26CHAPTER 4: NBX VOICE MESSAGING

Important

■ The steps are the same for initially setting up the name

Considerations

announcement, personal greetings, and passwords for personal,

 

greeting-only, and phantom voice mailboxes. See “Setting Up Your

 

Password and Voice Mail for the First Time” in Chapter 1 for details.

 

(Your administrator creates group mailboxes and their passwords.)

 

■ For changes to passwords and greetings, see “Changing Your

 

Password” and “Changing Your Name Announcement and Personal

 

Greeting” later in this chapter.

 

■ The default setting for the maximum length of each voice mail

 

message on the system is 5 minutes. Your administrator can configure

 

your organization’s NBX messaging system to receive and store voice

 

mail messages that are up to 10 minutes long.

 

■ Use the Off-Site Notification feature if you want the NBX system to

 

notify you when callers leave voice mail messages in your voice

 

mailbox. See “Off-Site Notification” in Chapter 6.

 

For information on accessing NBX features from an analog telephone, see

 

the NBX Feature Codes Guide in the NBX NetSet™ utility. For how to set

 

up your NBX NetSet password the first time, see Chapter 1.

 

 

Changing Your

You use the same 4-digit to 10-digit password to log in to the NBX NetSet

Password

utility and to access your NBX voice mail. You can change this password

 

with your telephone (using the NBX voice prompts or a feature code) or

 

through the NBX NetSet utility. See Table 8.

 

See Chapter 1 for how to set up your password for the first time.

 

If you forget your password, the administrator can set it to be your

 

extension number. Then follow the instructions in Table 8 to change it to

 

a more secure password. See “Security Tips” next.

If your NBX system uses a third-party messaging system:

■Use the feature code method in Table 8 to set and change the NBX NetSet password.

■3Com recommends that you use the same password for your voice messaging system and for the NBX NetSet utility.

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Contents NBX Telephone Guide United States Government Legend Contents More Ways to Dial a Call An Internal Call From Any Internal NBX TelephoneModifying or Deleting Groups Blind TransferPersonalizing Your Telephone Group Call PickupAttendant Consoles Additional ApplicationsWhere to Find Information How to UseShows where to look for specific information in this guide This GuideDefines some commonly used words and phrases in this guide ConventionsLists conventions that are used throughout this guide IconsDocumentation DocumentationComments on About this Guide Getting Started Setting Up Your Password and Voice Mail For the First TimeDescribes how to set up your first password Setting Your NBX NetSet and Messaging Password Microsoft Internet Explorer version 5.5 or later is optimal Quick Reference Icons below the window are shortcuts to these featuresFrequently used features on your telephone GuidesNBX Business Telephones 10 a-f NBX Business Telephones have these featuresBusiness Telephone Buttons Controls HandsetExit Telephone key pad Program button Reserved for future useNBX Business Telephones Business Access Buttons onProgrammable TelephoneLight Status Status Indicator LightsBusiness Telephone NBX Basic Telephone Exit NBX Basic Telephone has these featuresBasic Telephone Buttons Controls Programmable Access Buttons on the Basic Telephone Same time Status Icons onBasic Telephone Indicates the status of the lines. See TableNBX Voice Messaging Considerations PasswordChanging Your Personal Greeting Steps to Changing Your PasswordName Security TipsMessage Indicators When you have messages in your mailbox Click Listen Buttons Managing Your NBX Voice MessagesForwarding a Replying to aMessage Introductory commentsFor details on valid site codes, see your administrator Optionally, press one of these buttons, or proceed to stepDial 2 to select Create and Send a Message CreatingSending a Message Lists Creating PersonalVoice Mail Group Message to everyone on the list at the same timeDial 3 to select Group Lists Press 1, 3, or Deleting GroupsDial 9 for Mailbox Options Your Call Coverage ForwardingIncoming Calls to PointMail Messages Other Ways toManage Your Voice Other KindsNBX Voice Messaging Standard Features On the NBX Basic Telephone, use to manage the two lines Line a Line B How to Manage New CallsSecond Call Managing Multiple Calls on the NBX Basic TelephoneUsing the NBX Telephone Display Panel Managing Multiple Calls on the NBX Basic TelephoneMenu choices Tips onDisplay alternates between the list Setting Your Call Coverage Point Putting a Call On HoldOne Call on Hold Standard Features Direct Mail Transfer From an NBX Telephone, follow these steps Establishing aConference Call Dial a call to an internal or external third partyMore About That You Called your call is answered by someone elseStandard Features Personalizing Your Telephone Log in to NBX NetSet Ringer Tones Guidelines About Features on NBX TelephonesRinger Tones Go to NBX NetSet Speed Dials Personal Speed DialsTo assign or change a personal speed dial number Personalizing Your Telephone Log in to NBX NetSet Speed Dials One Touch Log in to NBX NetSet Speed Dials Personal or System-wide To use the LabelMakersNumber/Address field Off-SiteNotification Additional Notes If you specify EMail for the first attempt If you specify Pager or VoiceMail for the first attemptComes into your voice mailbox Resetting the Off-Site Notification CycleDo Not Disturb DefinitionsYour Telephone PreventingUnauthorized Use Call Permissions Class of ServiceOverride Information Call PermissionsPalm Integration To end calls when using a headset with Getting More from Your Telephone System Listening to Your Messages in Your E-mail or Browser Caller IDCLIR-NEXT On Clir for All External CallsClir for Next External Call Only Log in to NBX NetSet User Information Call Pickup Call PickupThat allows nonmember pickup Shows an example of a hunt group configuration Hunt Group Numbers Assigned by the Administrator Click Log In, and then click CloseNetSet User Information Hunt Groups and click Login all Sample Calling Group ConfigurationAnnouncement System Default Extension NumbersCall Park Dial the Call Park extension that was assigned to the call PagingPaging next for details To retrieve a parked call Message in one of three ways, as described in TableUsing Unique Extensions to Dial Remote Offices Example Through 9 that is, ringing is delayed for from 1 to 9 rings ExamplesPulse Dialing Additional Applications This chapter covers these features Attendant ConsolesNBX Attendant ConsoleSee Attendant Console Labels next Attendant Console To use the Attendant Console LabelMaker Labels Log in to NBX NetSet Speed DialsSoftware ComplementAttendant Button Purpose Shortcut Attendant Software Buttons and Keyboard ShortcutsKeyboard Telephone Installation MAINTENANCE, Troubleshooting TelephoneSupport Bracket AdjustingAttaching Low-ProfileShows the NBX Telephone in the wall-mount position Knob for the Handset Support PegSwapping Cleaning YourMoving Your TelephonesTo NBX NetSet NBX Messaging, and then clear Greeting Possible ProblemsPossible Problem Suggested Solutions Only MailboxPossible Problem Index Button on Attendant Console 81 button on Business Telephone NBX 100 Sending messages 33 shared telephone lines Index Index

2101 specifications

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