3Com 2101 manual Index

Page 91

INDEX

A

Access buttons

Attendant Console 80, 81 Basic Telephone 23 Business Telephone 17

account codes and billing codes 66 Acrobat Reader 56, 81 administrator 8

Adobe software 56, 81 All Ports Busy message 89

analog telephones on an NBX system 11 announcements, broadcasting 73 answering calls 40

applying your call permissions to another telephone 62

Attendant Console 79, 80 Access buttons 81

Auto Attendant 8

automatic telephone relocation 52

B

billing and account codes 66 blocking

internal and external ID 66 unauthorized outbound calls 61

bracket

security wall-mount 87 telephone support 86

branch offices, calling 73 bridged extensions 75 broadcasting announcements 73 buttons

Attendant Console 81 Basic Telephone 22 Business Telephone 16

C

call centers 69

call coverage point 43 call forward

problems with 90

call forward (call coverage point) 43 call logs

on telephone display panel 41 call park 72

button on Attendant Console 81 button on Business Telephone 19 default extensions 72 retrieving a parked call 73

call permissions 62 call pickup 68

directed 68 group 68

call toggle on Basic Telephone button 23

managing incoming calls 40 Call Transfer service (analog lines) 19 Call Waiting service (analog lines) 19 caller ID

identity restriction 67 restricting on outbound calls 66

calling group

sample configuration 71 calling groups 69

Calling Line Identity Restriction (CLIR) 67 Class of Service (CoS) override 62 cleaning telephones 88

CLIR 67 codes

account and billing 66

NBX Feature Codes Guide 7 Complement Attendant Software (CAS) 79, 83

computer screens and tabs 83 keyboard shortcuts 84

Conference button 17 conference calls 48

adding parties 48 dropping last party 49

connecting telephones electrical power 85 jacks (RJ-45 and RJ-11) 39

conventions, typographical 8 creating voice mail messages 33

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Contents NBX Telephone Guide United States Government Legend Contents Blind Transfer From Any Internal NBX TelephoneModifying or Deleting Groups More Ways to Dial a Call An Internal CallGroup Call Pickup Personalizing Your TelephoneAdditional Applications Attendant ConsolesThis Guide How to UseShows where to look for specific information in this guide Where to Find InformationIcons ConventionsLists conventions that are used throughout this guide Defines some commonly used words and phrases in this guideComments on DocumentationDocumentation About this Guide Describes how to set up your first password Setting Up Your Password and Voice Mail For the First TimeGetting Started Setting Your NBX NetSet and Messaging Password Microsoft Internet Explorer version 5.5 or later is optimal Guides Icons below the window are shortcuts to these featuresFrequently used features on your telephone Quick ReferenceNBX Business Telephones Handset NBX Business Telephones have these featuresBusiness Telephone Buttons Controls 10 a-fProgram button Reserved for future use Exit Telephone key padNBX Business Telephones Telephone Access Buttons onProgrammable BusinessBusiness Telephone Status Indicator LightsLight Status NBX Basic Telephone Basic Telephone Buttons Controls NBX Basic Telephone has these featuresExit Programmable Access Buttons on the Basic Telephone Indicates the status of the lines. See Table Status Icons onBasic Telephone Same timeNBX Voice Messaging Changing Your PasswordConsiderations Security Tips Steps to Changing Your PasswordName Personal GreetingMessage Indicators When you have messages in your mailbox Click Listen Managing Your NBX Voice Messages ButtonsIntroductory comments Replying to aMessage Forwarding aOptionally, press one of these buttons, or proceed to step For details on valid site codes, see your administratorSending a Message CreatingDial 2 to select Create and Send a Message Message to everyone on the list at the same time Creating PersonalVoice Mail Group ListsDial 9 for Mailbox Options Deleting GroupsDial 3 to select Group Lists Press 1, 3, or Point ForwardingIncoming Calls to Your Call CoverageOther Kinds Other Ways toManage Your Voice Mail MessagesNBX Voice Messaging Standard Features Managing Multiple Calls on the NBX Basic Telephone Line a Line B How to Manage New CallsSecond Call On the NBX Basic Telephone, use to manage the two linesManaging Multiple Calls on the NBX Basic Telephone Using the NBX Telephone Display PanelDisplay alternates between the list Tips onMenu choices Setting Your Call Coverage Point On Hold Putting a CallOne Call on Hold Standard Features Direct Mail Transfer Dial a call to an internal or external third party Establishing aConference Call From an NBX Telephone, follow these stepsThat You Called your call is answered by someone else More AboutStandard Features Personalizing Your Telephone Ringer Tones Guidelines About Features on NBX TelephonesLog in to NBX NetSet Ringer Tones To assign or change a personal speed dial number Speed DialsGo to NBX NetSet Speed Dials Personal Personalizing Your Telephone Log in to NBX NetSet Speed Dials One Touch To use the LabelMakers Log in to NBX NetSet Speed Dials Personal or System-wideNotification Off-SiteNumber/Address field Additional Notes If you specify Pager or VoiceMail for the first attempt If you specify EMail for the first attemptDefinitions Resetting the Off-Site Notification CycleDo Not Disturb Comes into your voice mailboxUnauthorized Use PreventingYour Telephone Information Call Permissions Class of ServiceOverride Call PermissionsPalm Integration To end calls when using a headset with Getting More from Your Telephone System Caller ID Listening to Your Messages in Your E-mail or BrowserClir for Next External Call Only Clir for All External CallsCLIR-NEXT On That allows nonmember pickup Call PickupLog in to NBX NetSet User Information Call Pickup Shows an example of a hunt group configuration Click Log In, and then click Close Hunt Group Numbers Assigned by the AdministratorSample Calling Group Configuration NetSet User Information Hunt Groups and click Login allCall Park System Default Extension NumbersAnnouncement Message in one of three ways, as described in Table PagingPaging next for details To retrieve a parked call Dial the Call Park extension that was assigned to the callUsing Unique Extensions to Dial Remote Offices Example Examples Through 9 that is, ringing is delayed for from 1 to 9 ringsPulse Dialing Additional Applications Attendant Consoles This chapter covers these featuresAttendant Console NBXSee Attendant Console Labels next Labels Log in to NBX NetSet Speed Dials Attendant Console To use the Attendant Console LabelMakerAttendant ComplementSoftware Keyboard Attendant Software Buttons and Keyboard ShortcutsButton Purpose Shortcut Telephone Telephone Installation MAINTENANCE, TroubleshootingLow-Profile AdjustingAttaching Support BracketKnob for the Handset Support Peg Shows the NBX Telephone in the wall-mount positionTelephones Cleaning YourMoving Your SwappingOnly Mailbox Possible ProblemsPossible Problem Suggested Solutions To NBX NetSet NBX Messaging, and then clear GreetingPossible Problem Index Button on Attendant Console 81 button on Business Telephone NBX 100 Sending messages 33 shared telephone lines Index Index

2101 specifications

The 3Com 2101 is a versatile and robust device that has been designed to meet the needs of modern networking environments. As part of 3Com's innovative product line, the 2101 serves as a gateway to enhanced connectivity solutions, suitable for businesses of all sizes. With a focus on reliability and performance, it has become a preferred choice for enterprises seeking to optimize their networking capabilities.

One of the standout features of the 3Com 2101 is its ability to support multiple communication protocols. This ensures compatibility with a wide range of devices and simplifies the management of diverse networking tasks. Whether it is the integration of VoIP solutions, data transfer, or varied broadband applications, the 2101 excels in creating a seamless experience for users.

Another significant characteristic of the 3Com 2101 is its security measures. With built-in firewall capabilities, the device offers advanced threat protection, making it suitable for environments that handle sensitive information. This focus on security is complemented by features such as virtual private network (VPN) support, allowing for secure remote access. Businesses can confidently use the 2101, knowing that their data is protected from unauthorized access.

In terms of performance, the 3Com 2101 leverages the latest technologies to ensure high-speed data throughput. With support for Ethernet and high-speed broadband connections, it is capable of facilitating fast internet and intranet connections essential for real-time applications. Furthermore, the device is designed for easy scalability, meaning that organizations can expand their network without significant investment in new equipment.

The user-friendly interface of the 3Com 2101 simplifies configuration and management. Network administrators can quickly set up and troubleshoot connectivity issues, thereby minimizing downtime. Additionally, comprehensive monitoring tools ensure that network performance remains optimal, providing insights into usage and potential bottlenecks.

In summary, the 3Com 2101 is a powerful networking device equipped with essential features and advanced technologies aimed at enhancing connectivity and security. Its support for multiple protocols, strong security framework, high performance, and ease of management make it an ideal choice for businesses looking to improve their networking infrastructure. With the 3Com 2101, organizations can confidently navigate the complexities of modern networking with reliability and efficiency.
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