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50CHAPTER 5: STANDARD FEATURES
■Handset Volume — To raise or lower the volume of the dial tone or of the sound that you hear on the handset, pick up the handset and then press the up or down Volume Control buttons repeatedly until the volume is at the level that you prefer. You can change the volume during a conversation or by listening to the dial tone.
■Speaker Volume (NBX Business Telephones only) — To raise or lower the volume of the speaker when you are using the speaker phone, press the Speaker button and then press the up or down Volume Control button repeatedly until the volume is at the level you prefer. You can change the volume during a conversation or by pressing Speaker and listening to the dial tone.
Contents
NBX Telephone Guide
United States Government Legend
Contents
More Ways to Dial a Call An Internal Call
From Any Internal NBX Telephone
Modifying or Deleting Groups
Blind Transfer
Personalizing Your Telephone
Group Call Pickup
Attendant Consoles
Additional Applications
Where to Find Information
How to Use
Shows where to look for specific information in this guide
This Guide
Defines some commonly used words and phrases in this guide
Conventions
Lists conventions that are used throughout this guide
Icons
Documentation
Documentation
Comments on
About this Guide
Getting Started
Setting Up Your Password and Voice Mail For the First Time
Describes how to set up your first password
Setting Your NBX NetSet and Messaging Password
Microsoft Internet Explorer version 5.5 or later is optimal
Quick Reference
Icons below the window are shortcuts to these features
Frequently used features on your telephone
Guides
NBX Business Telephones
10 a-f
NBX Business Telephones have these features
Business Telephone Buttons Controls
Handset
Exit Telephone key pad
Program button Reserved for future use
NBX Business Telephones
Business
Access Buttons on
Programmable
Telephone
Light Status
Status Indicator Lights
Business Telephone
NBX Basic Telephone
Exit
NBX Basic Telephone has these features
Basic Telephone Buttons Controls
Programmable Access Buttons on the Basic Telephone
Same time
Status Icons on
Basic Telephone
Indicates the status of the lines. See Table
NBX Voice Messaging
Considerations
Password
Changing Your
Personal Greeting
Steps to Changing Your Password
Name
Security Tips
Message Indicators When you have messages in your mailbox
Click Listen
Buttons
Managing Your NBX Voice Messages
Forwarding a
Replying to a
Message
Introductory comments
For details on valid site codes, see your administrator
Optionally, press one of these buttons, or proceed to step
Dial 2 to select Create and Send a Message
Creating
Sending a Message
Lists
Creating Personal
Voice Mail Group
Message to everyone on the list at the same time
Dial 3 to select Group Lists Press 1, 3, or
Deleting Groups
Dial 9 for Mailbox Options
Your Call Coverage
Forwarding
Incoming Calls to
Point
Mail Messages
Other Ways to
Manage Your Voice
Other Kinds
NBX Voice Messaging
Standard Features
On the NBX Basic Telephone, use to manage the two lines
Line a Line B How to Manage New Calls
Second Call
Managing Multiple Calls on the NBX Basic Telephone
Using the NBX Telephone Display Panel
Managing Multiple Calls on the NBX Basic Telephone
Menu choices
Tips on
Display alternates between the list
Setting Your Call Coverage Point
Putting a Call
On Hold
One Call on Hold
Standard Features
Direct Mail Transfer
From an NBX Telephone, follow these steps
Establishing a
Conference Call
Dial a call to an internal or external third party
More About
That You Called your call is answered by someone else
Standard Features
Personalizing Your Telephone
Log in to NBX NetSet Ringer Tones
Guidelines About Features on NBX Telephones
Ringer Tones
Go to NBX NetSet Speed Dials Personal
Speed Dials
To assign or change a personal speed dial number
Personalizing Your Telephone
Log in to NBX NetSet Speed Dials One Touch
Log in to NBX NetSet Speed Dials Personal or System-wide
To use the LabelMakers
Number/Address field
Off-Site
Notification
Additional Notes
If you specify EMail for the first attempt
If you specify Pager or VoiceMail for the first attempt
Comes into your voice mailbox
Resetting the Off-Site Notification Cycle
Do Not Disturb
Definitions
Your Telephone
Preventing
Unauthorized Use
Call Permissions
Class of Service
Override
Information Call Permissions
Palm Integration
To end calls when using a headset with
Getting More from Your Telephone System
Listening to Your Messages in Your E-mail or Browser
Caller ID
CLIR-NEXT On
Clir for All External Calls
Clir for Next External Call Only
Log in to NBX NetSet User Information Call Pickup
Call Pickup
That allows nonmember pickup
Shows an example of a hunt group configuration
Hunt Group Numbers Assigned by the Administrator
Click Log In, and then click Close
NetSet User Information Hunt Groups and click Login all
Sample Calling Group Configuration
Announcement
System Default Extension Numbers
Call Park
Dial the Call Park extension that was assigned to the call
Paging
Paging next for details To retrieve a parked call
Message in one of three ways, as described in Table
Using Unique Extensions to Dial Remote Offices
Example
Through 9 that is, ringing is delayed for from 1 to 9 rings
Examples
Pulse Dialing
Additional Applications
This chapter covers these features
Attendant Consoles
NBX
Attendant Console
See Attendant Console Labels next
Attendant Console To use the Attendant Console LabelMaker
Labels Log in to NBX NetSet Speed Dials
Software
Complement
Attendant
Button Purpose Shortcut
Attendant Software Buttons and Keyboard Shortcuts
Keyboard
Telephone Installation MAINTENANCE, Troubleshooting
Telephone
Support Bracket
Adjusting
Attaching
Low-Profile
Shows the NBX Telephone in the wall-mount position
Knob for the Handset Support Peg
Swapping
Cleaning Your
Moving Your
Telephones
To NBX NetSet NBX Messaging, and then clear Greeting
Possible Problems
Possible Problem Suggested Solutions
Only Mailbox
Possible Problem
Index
Button on Attendant Console 81 button on Business Telephone
NBX 100
Sending messages 33 shared telephone lines
Index
Index