3Com VCX V7000 IP manual Index

Page 116

116INDEX

D

dial tone, troubleshooting an NBX Telephone 112 dialing a remote office

using a site code 31

using a unique extension 30 dialing while on a call 37 directed call pickup 66 directory of users

global 52 local 52

display panel contrast 23 soft keys 18 using 52

Do Not Disturb activating 40

dropping calls 32

E

electrical shock, avoiding 112 extensions

bridging 86

F

feature codes 44

forward universal (call forwarding)

set through VCX User interface 84 set with a feature code 63

forwarding a call to a remote location 71 forwarding calls 62, 83

G

global user directory 52 group call pickup 66 group paging 65

H

hands-free using 35

headset

retuning after a long delay 36 using (3102, 3103 phone only) 35

holding a call 36 Hunt Groups

access numbers 73 calling 74 circular 74 feature code 78

feature interaction 77 linear 74

logging in 76 overview 72 timeout values 75 types 74

viewing membership and status 78

J

joining a monitored call 69

L

linear Hunt Group 74 local user directory 52 logging in 26

M

mailbox setup 13

making calls 29 Malicious Call Trace 41 mapping button functions 86 missed calls 33 monitoring calls 68

barging in 69 moving telephones 111 music on hold 36 mute ringer 39 muting calls 39

O

one-touch speed dials 58 overview 12

P

paging 65 parking a call 64 password 26

changing 27

for telephone and mailbox access 82 for VCX User Interface 80

changing 81 personal speed dials 58 phone settings

transferring to another phone 56 problems

solving 105

Image 116

Contents VCX Manager’s Telephone Guide 3Com Corporation 350 Campus Drive Marlborough, MA Contents Feature Codes Using the VCX User Interface Index About this Guide Conventions List conventions that are used throughout this guide IconsRelated DocumentationThese 3Com documents contain additional information about Convergence Application SuiteExample Part Number 900-0326-01 Rev ADGetting Started VCX Telephone OverviewMailbox Setup Initial VoiceAdditional Information Sources ConfigurationOptions VCX V7000 MANAGER’S Manager’s Telephone Telephone ButtonsControls Telephone Buttons and Controls Handset Access Buttons Administrator for more informationTelephone Personal Speed Dial 1 See Speed DialingStatus, as shown in Table Feature OptionsStatus Lights for Eatures Softtbutton Version Displays the current phone software version Scroll to User Configuration and press Select Display PanelContrast Press Select to choose Set ContrastVCX V7000 MANAGER’S Telephone Model Basic Telephone Operation Password to your phone Logging In to YourTelephone CallsThen Enter Password Second Call On a call Making Internal Calls To dial an internal callUsing Unique Extensions Using Site Codes Same local networkUsing Terminating CallsTelephone Display PanelUsing the Telephone Display Panel Ringer, handset, or speaker VolumeControlling Using the Hands Free Feature Putting a Call On HoldWhile on a Call Calls Transferring a Call to Another User’s Voice MailMapped Button Method Mute Ringer Serial Transfer Feature Code MethodMuting Calls Ringer is now muted Activating Do Not Disturb Basic Telephone Operation Feature Codes Feature Code Feature CodesMethods Press the Features soft button Forwarding and specify a destination numberFeature Codes See Activating Do Not Disturb See Silent Monitor and Barge Transfer See Controlling the Volume Feature Codes Standard Features Standard Features Using the Telephone User Interface Setting up a Using the VCX User InterfaceConference Call Way callingExtension Another Phone When you forward incoming calls to your voice mailbox Voice MailTransferring a Call To Another User’sCall Waiting Speed DialingSpeed Dialing Press 3 to access the Speed Dial menu Press Feature + 410 +Press the speed dial Access button you want to configure Speed Dial menu601*2 Access buttonFeature + 601 + Where you want your call to be forwarded Call ForwardingYou can use the TUI on your phone to specify Condition that results in the system forwarding a callPress the Select button Scroll to Call Forward No AnswerScroll to Call Forward Busy Call Park Scroll to Call Forward AllPaging Scroll to Call ParkCall Pickup Using One-Touch Pickup Interaction WithScroll to Pickup, Directed Scroll to Pickup, GroupAgent is not logged Silent Monitor and Barge Standard Features Forward Press Feature +Remote Call Hunt Groups Associated into hunt groupsHunt Groups Standard Features Hunt Group Behavior To log in to a hunt group Select Features Scroll to Hunt Group Login EnabledHunt Group Interaction With Other Features Feature + StatusUsing the VCX User Interface Username field, type your web login name Welcome My Extensions Calling Features Log OutWelcome Calling Features Group Features Enabling CallForwarding Up through the VCX User InterfaceUsing the VCX User Interface Configuring a Call Coverage Point Through the VCX User Interface Enabling BridgedExtensions Enabling Bridged Extensions Using the VCX User Interface Do Not Disturb and Bridged Line Calls Hands Free and Bridged Line Calls Call Forward, Forward to Voice Mail, and Bridged Line CallsCall Transfer, Call Conferencing, and Bridged Line Calls Call Park and Bridged Line CallsCall Pickup and Bridged Line Calls Attendant Console and Bridged Line CallsHunt Groups and Bridged Line Calls Message Waiting Indication and Bridged Line CallsLogging Out Using the VCX User Interface VCX Attendant Consoles Model 3105 and Complement Attendant Access Buttons Feature ButtonsVCX Attendant ConsoleVCX Attendant Console VCX Attendant Consoles Model 3105 and Complement Attendant Button indicates its status. See Table Software ComplementAttendant Elements of the Complement Attendant Software Screens Complement Attendant Software Buttons and Keyboard Shortcuts 103 VCX Attendant Consoles Model 3105 and Complement Attendant Telephone Installation Maintenance This chapter covers these topicsConnecting ConnectorsUnderside of the VCX 3102 Business Telephone Attaching Adjusting Articulating Support Bracket 109 Wall Mounting a 3102 Telephone Opening Attendant Console Label CoverMoving Your SwappingProblems Cleaning YourTroubleshooting Possible Problems Appendix a Telephone Installation and Maintenance Index NumbersIndex 117