3Com VCX V7000 IP manual Telephone Buttons and Controls

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Telephone Buttons and Controls

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3Right Buttons — Invoke the action list for a corresponding call. When a phone call is associated with the button, the button opens or closes a call action list. Scroll through the list and select an action by pressing the corresponding right button or press the Select button (see 6).

When there is a list option (not a call) associated with the button, the button activates the option.

Bottom Right (Advanced Settings) Button — provides users access to configure the phone to the call processor server. Settings include:

■Set Primary PBX IP — sets the primary IP address of the call processor server

■Set Secondary PBX IP — sets the secondary IP address of the call processor server

■Set Dialing Domain — sets the dialing domain for your phone. The default dialing domain is 000.000.000.000.

■Set My Phone Number — set the phone number for the phone

■Set My Password — sets the user password

■Change Login Status — sets the login status associated with the system.

■Set External IP — sets the IP address of the Media Gateway for the external telephone network

■View Debug Events — used by network administrators

Refer to the VCX System Administrator’s Guide for details on how to use the Advanced Settings feature.

4Access Buttons — Your administrator assigns default functions for these buttons and may allow you to reprogram a button’s function (for example, create more personal speed dial buttons). See Access Buttons and Status Lights for Access Buttons.

5Label Area — Provides space for inserting a label that describes the function of each Access button. See Printing Labels.

6Select Button — Selects the highlighted item in a list on the Display Panel.

7Scroll Buttons (Up, Down, Left, Right) — Moves items up and down in the Display Panel if there are more than three calls or list items to be displayed. Arrows in the display show if there are more calls or items above or below those displayed.

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Contents VCX Manager’s Telephone Guide 3Com Corporation 350 Campus Drive Marlborough, MA Contents Feature Codes Using the VCX User Interface Index About this Guide List conventions that are used throughout this guide Icons ConventionsDocumentation RelatedThese 3Com documents contain additional information about Convergence Application SuitePart Number 900-0326-01 Rev AD ExampleGetting Started Overview VCX TelephoneInitial Voice Mailbox SetupAdditional Information Sources ConfigurationOptions VCX V7000 MANAGER’S Manager’s Telephone Telephone ButtonsControls Telephone Buttons and Controls Handset Administrator for more information Access ButtonsTelephone Personal Speed Dial 1 See Speed DialingStatus, as shown in Table Feature OptionsStatus Lights for Eatures Softtbutton Version Displays the current phone software version Display Panel Scroll to User Configuration and press SelectContrast Press Select to choose Set ContrastVCX V7000 MANAGER’S Telephone Model Basic Telephone Operation Logging In to Your Password to your phoneTelephone CallsThen Enter Password Making Internal Calls To dial an internal call Second Call On a callUsing Unique Extensions Same local network Using Site CodesTerminating Calls UsingTelephone Display PanelUsing the Telephone Display Panel Ringer, handset, or speaker VolumeControlling Using the Hands Free Feature On Hold Putting a CallTransferring a Call to Another User’s Voice Mail While on a Call CallsMapped Button Method Mute Ringer Serial Transfer Feature Code MethodMuting Calls Ringer is now muted Activating Do Not Disturb Basic Telephone Operation Feature Codes Feature Codes Feature CodeMethods Press the Features soft button Forwarding and specify a destination numberFeature Codes See Activating Do Not Disturb See Silent Monitor and Barge Transfer See Controlling the Volume Feature Codes Standard Features Standard Features Using the Telephone User Interface Using the VCX User Interface Setting up aConference Call Way callingExtension Another Phone Voice Mail When you forward incoming calls to your voice mailboxTo Another User’s Transferring a CallCall Waiting Speed DialingSpeed Dialing Press Feature + 410 + Press 3 to access the Speed Dial menuPress the speed dial Access button you want to configure Speed Dial menu601*2 Access buttonFeature + 601 + Call Forwarding Where you want your call to be forwardedYou can use the TUI on your phone to specify Condition that results in the system forwarding a callPress the Select button Scroll to Call Forward No AnswerScroll to Call Forward Busy Scroll to Call Forward All Call ParkScroll to Call Park PagingCall Pickup Interaction With Using One-Touch PickupScroll to Pickup, Directed Scroll to Pickup, GroupAgent is not logged Silent Monitor and Barge Standard Features Forward Press Feature +Remote Call Associated into hunt groups Hunt GroupsHunt Groups Standard Features Hunt Group Behavior Scroll to Hunt Group Login Enabled To log in to a hunt group Select FeaturesHunt Group Interaction With Other Features Status Feature +Using the VCX User Interface Welcome My Extensions Calling Features Log Out Username field, type your web login nameWelcome Calling Features Enabling Call Group FeaturesForwarding Up through the VCX User InterfaceUsing the VCX User Interface Configuring a Call Coverage Point Through the VCX User Interface Enabling BridgedExtensions Enabling Bridged Extensions Using the VCX User Interface Do Not Disturb and Bridged Line Calls Call Forward, Forward to Voice Mail, and Bridged Line Calls Hands Free and Bridged Line CallsCall Park and Bridged Line Calls Call Transfer, Call Conferencing, and Bridged Line CallsAttendant Console and Bridged Line Calls Call Pickup and Bridged Line CallsHunt Groups and Bridged Line Calls Message Waiting Indication and Bridged Line CallsLogging Out Using the VCX User Interface VCX Attendant Consoles Model 3105 and Complement Attendant Feature Buttons Access ButtonsVCX Attendant ConsoleVCX Attendant Console VCX Attendant Consoles Model 3105 and Complement Attendant Button indicates its status. See Table Software ComplementAttendant Elements of the Complement Attendant Software Screens Complement Attendant Software Buttons and Keyboard Shortcuts 103 VCX Attendant Consoles Model 3105 and Complement Attendant This chapter covers these topics Telephone Installation MaintenanceConnectors ConnectingUnderside of the VCX 3102 Business Telephone Attaching Adjusting Articulating Support Bracket 109 Wall Mounting a 3102 Telephone Attendant Console Label Cover OpeningMoving Your SwappingProblems Cleaning YourTroubleshooting Possible Problems Appendix a Telephone Installation and Maintenance Numbers IndexIndex 117